The Cliff Bay - PortoBay

Hotels
Porto Bay Hotels & Resorts
9.6 (1269 reviews)
Estrada Monumental, 147 , Funchal , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Wonderful staff
Fantastic views
High-quality amenities

Categories

Cleanliness
9.3
No specific mentions, but assumed standard quality for this hotel tier.
Service
10
Multiple mentions of excellent service and caring staff.
Location
10
Numerous positive references to the hotel's prime location and stunning views.
Room Quality
9.77
Comments highlight spacious and well-appointed rooms with great views.
Amenities
9.31
Implicitly positive based on the quality of facilities and services.
Value for Money
9.26
Feelings of worth, despite being an expensive holiday.
Food and Beverage
9.29
Complimentary mentions of superb food quality.
Overall Experience
9.85
Consistently high satisfaction expressed throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:46

Property Description

Breathtaking Views and Luxurious Amenities

Luxurious Accommodations: Enjoy twin queen-size beds, marble bathrooms, and verandas with stunning garden or ocean views in every room.

Culinary Excellence: Indulge in gourmet dining at the 2-Michelin star restaurant, Il Gallo d'Oro, or choose from a variety of dining options including cafes and bars.

Wellness and Leisure: Relax in style with indoor and outdoor pools, direct sea access, spa facilities, tennis courts, and more.

Experience the epitome of luxury at The Cliff Bay. Book now to secure your slice of paradise with ocean views and top-notch amenities.

Important information:

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that half board rates includes set menu (3 course) dinner and drinks are not included.

All guests staying during the nights of 24th December and 31st December have the gala dinner included. Dress code is 'formal attire'.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1269 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.26
Food and Beverage: 9.29
Overall Experience: 9.85
R
Raj couple us
10
2026-07-04 via Nuitee
T
Timothy couple gb
10
2026-06-26 via Nuitee
F
Fenech solo_traveller mt
8
2026-06-25 via Nuitee
C
claudia couple br
10
Hotel maravilhoso!
Pros:

O hotel é ótimo, quartos confortáveis, equipe excelente e localização perfeita.

Cons:

Gostei de tudo

2026-06-24 via Nuitee
J
Janet couple us
10
The experience in Medeira at the Cliff Bay will be a memory we share together and with our family and friends!
Pros:

We loved the serenity of the gardens amplified by the beautiful Sea and the impeccable detail to design of the property. The entire staff was incredible they were welcoming, engaging and helpful in every way.

Cons:

Nothing!

2026-06-24 via Nuitee
H
Hilary family_with_children ie
10
2026-06-22 via Nuitee
C
corinne couple be
9
2026-06-22 via Nuitee
A
Alina couple ie
10
A hotel I can’t wait to return to.
Pros:

The moment you walk into the property you feel welcomed. The staff is very friendly and accommodating. The rooms are spacious with the biggest bed I have ever experienced. Very clean and great location.

Cons:

Can’t fault it.

2026-06-20 via Nuitee
Z
Zuzana solo_traveller sk
9
2026-06-20 via Nuitee
L
Laurence couple fr
10
Un vrai palace au bord de l'océan
Pros:

La chambre, avec grand balcon et vue sur l'océan, était spacieuse et très confortable. Les différents restaurants de l'hôtel, dont l'étoilé, sont excellents. Les salons et les espaces communs sont vastes. Les piscines et les extérieurs sont très agréables, les masseuses du spa sont incroyables, tout était fantastique

2026-06-14 via Nuitee
K
Karina couple ch
7
Not five star experience. Too expensive for poor service
Pros:

Good location and great view. Beautiful pool areas and restaurants
Good breakfast
Live music at hotel

Cons:

Poor service. Not for 5 stars. Too expensive for what it is. Nobody parks your car. Parking place is extra charge. Nobody warns you need to book this parking place in advance. They don’t take you le luggage if you don’t ask for it. Awful service at Cliff bar. Waiter absolutely didn’t know what he was doing, spilt coke on me, cleaned floor with a napkin and then proposed this dirty napkin for my hands. Caesar salad was not delicious at all and with Swiss price. Full deception
Not professional receptionist at check in.

2026-06-13 via Nuitee
F
Francisca couple pt
3
2026-06-11 via Nuitee
J
JULIE couple be
10
Idyllique
Pros:

Tt était parfait les chambres les infrastructures le personnel

Cons:

Rien du tt

2026-06-11 via Nuitee
P
Perry M. solo_traveller nl
9
Fantastisch!
Pros:

Fijne sfeer, prettig en behulpzaam personeel, zeer goede bedden, heerlijk eten, prachtig aangelegd mooi onderhouden complex, heerlijk rustige kamer. Voldoende ligbedden en parasols Centrum is lopend prima te doen maar bushalte is naast hotel.

Cons:

Een klein minpuntje: ik had liever keuze in verse yoghurt bij het ontbijt ipv bekertjes yoghurt.
De airco hoor je, die kan wel wat stiller. Al hadden we die 's nachts niet nodig

2026-06-08 via Nuitee
R
Rodrigo couple br
10
2026-06-06 via Nuitee
R
Radovan couple cz
10
Pros:

vynikající

Cons:

více parkovacích míst pro automobily z půjčovny

2026-06-05 via Nuitee
J
Joanna family_with_children us
9
Very pleasant and relaxing trip
Pros:

Comfortable,convenient and breakfast was very good too.

2026-06-04 via Nuitee
J
Jarosław couple pl
7
2026-06-04 via Nuitee
A
ALFAHAD solo_traveller kw
10
2026-06-04 via Nuitee
F
FOTIOS couple gr
10
2026-06-03 via Nuitee