Terminus Apartment Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
8.9 (1589 reviews)
111 Scott Street , Newcastle , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean apartments
Comfortable rooms
Cons:
Issues with room finding signage
Tight car park
Problems with room lighting

Categories

Cleanliness
8.71
Several comments indicate cleanliness, but there were issues with pillows that may detract from the overall impression.
Service
9.18
Staff were described as really friendly and helpful across multiple reviews.
Location
9.42
Consistently praised for its proximity to the city, beach, and restaurants.
Room Quality
8.77
Positive feedback about well-appointed rooms; however, some had issues such as lack of windows.
Amenities
8.6
Overall amenities were described positively, despite a few missing items such as natural light.
Value for Money
8.66
General feelings of value that align with rating, but some expressed slight disappointment.
Food and Beverage
8.71
No specific feedback, thus standard quality for this hotel tier.
Overall Experience
9.18
Many guests reported exceptional stays and expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:50

Property Description

Central Location and Stunning Views

Located just minutes from Newcastle Beach, Terminus Apartment Hotel offers self-contained apartments with balconies showcasing beautiful harbour or city views. Enjoy the convenience of being steps away from shops and restaurants in the heart of Newcastle.

Modern Amenities and Entertainment

Each spacious air-conditioned apartment boasts a fully equipped kitchen, laundry facilities, satellite flat-screen TV, and complimentary Netflix for your enjoyment. Stay connected with the provided desk and unwind in the well-appointed bathroom.

Convenience and Comfort

With Hunter Stadium a short drive away and Sydney within reach, Terminus Apartment Hotel Newcastle provides the perfect blend of comfort and accessibility. Secure your spot with pre-booked parking for $25 per night and experience a relaxing stay in Newcastle.

Book now for a memorable stay at Terminus Apartment Hotel Newcastle!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1589 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.42
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
E
Elizabeth couple au
9
Highly recommended. Would stay again.
Pros:

Great location. Customer service outstanding. Good parking. Apartment well maintained. Welcome package well received.

2026-07-02 via Nuitee
V
Vitullo couple au
9
Pros:

Not applicable

2026-07-02 via Nuitee
C
Craig solo_traveller au
1
Plenty of other options in Newcastle and surrounding areas.
Cons:

Staff flat out lied that they had confirmed the booking the morning of the stay. Text messages clearly show the confirmations came after 7.30pm the same night of check-in. The same time they were calling me asking where I was.

Made no attempt to move the booking to a different day. It was a Sunday night in winter, outside of school holidays, and the Hotel was not booked out. They Just wanted to charge their cancellation fee.

I stay in Newcastle regularly for work, could have easily moved it to another day, but no interest in talking about it.

2026-07-01 via Nuitee
J
John solo_traveller au
9
Pros:

Location was great, parking was easy, though not complementary.

Cons:

Didn't stay long enough.

2026-06-30 via Nuitee
N
Natasha extended_group au
9
2026-06-29 via Nuitee
C
colin couple au
8
2026-06-29 via Nuitee
P
philip solo_traveller au
9
Pros:

Convenient to walk to most places.

Becky in reception was excellent and very helpful

2026-06-29 via Nuitee
K
Kylie couple au
10
Wonderful
Pros:

Convenience

Cons:

Tall balcony
I’m short couldn’t see view

2026-06-29 via Nuitee
N
Natasha family_with_children au
9
2026-06-28 via Nuitee
E
Eloise solo_traveller au
10
2026-06-27 via Nuitee
M
Molly couple au
8
good but a few things could have been improved
Pros:

it was close to the event so location was great could walk to things

Cons:

the bed was way too soft felt like sinking in it. Also the clean towels we were given one of them had make up marks over it so wasn't clean

2026-06-25 via Nuitee
C
Carolyn family_with_children au
9
Another great stay at this well located and comfortable apartment hotel.
Pros:

We've stayed in a few different rooms at this hotel now and my favourite are the ones facing north with a balcony, overlooking the harbour. A bit noisier than the others but worth it for the sunshine and outlook. Excellent location and very comfortable (soft) beds.

2026-06-25 via Nuitee
N
Natalie family_with_children au
9
Convenient and clean
Pros:

Wasn't told their was a breakfast option

Cons:

Beds were like bananas

2026-06-24 via Nuitee
J
Jarryd extended_group au
9
Our team enjoyed a great stay and staff were extremely helpful in returning belongings left behind.
2026-06-23 via Nuitee
C
Cathie couple au
8
Pros:

Location was excellent, cleanliness was excellent, bed was nice and big but a little saggy.

Cons:

Bed a little saggy

2026-06-22 via Nuitee
B
Barlow couple au
10
The staff are very friendly, and a free upgrade for our 25 anniversary was a surprise.
Pros:

It is close to everything

Cons:

Nothing

2026-06-21 via Nuitee
B
Bernadette extended_group au
10
2026-06-21 via Nuitee
Y
Yun extended_group au
8
2026-06-20 via Nuitee
M
Mindy solo_traveller us
10
2026-06-20 via Nuitee
G
Greg extended_group au
10
2026-06-13 via Nuitee