Complex Koko Hills

Hotels
8.5 (667 reviews)
4, Malina Str. , Sapareva Banya , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good food
Friendly service
Cons:
Strong frying smell
Beds need some improvement

Categories

Cleanliness
7.89
Noted cleanliness but some concerns with odors in the restaurant area.
Service
8.86
Positive remarks about kind and attentive staff.
Location
8.9
Great location with ample parking and a peaceful atmosphere.
Room Quality
8.35
Rooms were comfortable, but some beds need new mattresses.
Amenities
8.38
Spa and salt room appreciated; some minor comments on condensation.
Value for Money
8.34
Good value for the price, but some mentioned portions were small.
Food and Beverage
8.89
Food was fresh, delicious, and positively received.
Overall Experience
8.36
Overall, a very pleasant experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:04

Property Description

Luxurious Spa Centre: Complex Koko Hills offers a rejuvenating spa experience for guests, with options ranging from spa baths to salt room therapy.

Elegant Rooms: The rooms are elegantly designed and equipped with modern amenities, including flat-screen TVs, private bathrooms, and comfortable seating areas.

Outdoor Activities: Guests can explore the beautiful surroundings through activities like cycling and horse riding, with bike hire services available on-site.

Experience relaxation and adventure at Complex Koko Hills. Book now to indulge in a memorable stay!

Important information:

Please note that the half board offer does not include alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 667 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
E
Evtimova • solo_traveller • gb
10
Pros:

Благодаря на прекрасния персонал, Алекс и Камелия прекрасни сте ,ако се върна ще е заради Вас ! Обслужване и усмивка !

Cons:

Няма арарат за вода и кафе !

2026-09-17 • via Nuitee
I
Iryna • family_with_children • ua
10
2026-09-14 • via Nuitee
Тодор Шалев • solo_traveller • bg
8
Pros:

Чисто и уютно

2026-09-14 • via Nuitee
H
Hadar • solo_traveller • bg
10
Pros:

Koko the host was great - helped us with arranging transportation youth mountains
And let us keep the luggage in the hotel
The warm pool
The view
The reservation was Included dinner and breakfast

Cons:

That would be better if the team knows English
Air conditioning in small room at second floor could be nice

2026-09-10 • via Nuitee
Натали • couple • bg
6
Pros:

Басейна беше много хубав, стаята беше голяма.

Cons:

Храната не беше хубава. Приборите бяха мръсни, нивото на кухнята не е добро.

2026-09-09 • via Nuitee
O
Oved Shimron • solo_traveller • il
8
Pros:

נוף מהחדר. ארוחת בוקר.
ברכה טרמית. לבביות הצוות

Cons:

המים בבריכה הטרמית היו מעט קרים לטעמי.
ארוחות ערב לא טעימות.
הגישה לחדר במדרגות צרות וגבוהות.

2026-09-07 • via Nuitee
K
Katalin • family_with_children • at
10
Lovely small hotel with spa
Pros:

The pool with thermal water and the lovely dinner were the two highlights. For dinner, one could choose from 3 options for each course of the three-course dinner. The menu changed every evening. Several of the dishes tasted home made (and not restaurant-like), although I cannot judge what was typical Bulgarian food, we really enjoyed it. Staff was very kind and helpful. It's a small place and one quickly gets to know all staff and most guests.

Cons:

We didn't really have a common language (apart from some English) with staff which was really a pity, as we would have loved to chat with them (about Bulgaria, food, habits, our trips in the surroundings, etc). They seemed to be very nice people.

2026-09-05 • via Nuitee
S
Stefka • family_with_children • bg
9
2026-09-03 • via Nuitee
E
Elena • extended_group • bg
10
2026-09-01 • via Nuitee
Маргарита • solo_traveller • bg
10
Pros:

Стаята е страхотна,голяма и удобна,тоалетната чиния е малко неудобна,но не е фатално. Храната е по меню,от което си избираш. Има 3 салати,4 основни и десерти. Домакините са любезни и изключително отзивчиви. Със сигурност ще го посетим отново в най-скоро време. Водата в басейна е минерална и сутринта я бяха обновили и беше още по-топла

Cons:

Нищо

2026-08-31 • via Nuitee
Денчо • extended_group • bg
8
2026-08-31 • via Nuitee
N
Nataliya • solo_traveller • gb
8
Pros:

Чисто,приятно със закрит басейн.Любезен персонал.

Cons:

Еднообразна храна и много малко скара.

2026-08-25 • via Nuitee
V
VALI - IRINEL • extended_group • ro
7
A fost conform asteptarilor
Pros:

OK

Cons:

Lipsa loc de parcare

2026-08-25 • via Nuitee
G
Georgi Georgiev • solo_traveller • bg
7
Pros:

Тихо място с отзивчив персонал. Наличие на солна стая и басейн. Разнообразна и вкусна храна.

Cons:

Може да се помисли за поставяне на комарници на прозорците.

2026-08-22 • via Nuitee
Юлия • solo_traveller • bg
9
2026-08-20 • via Nuitee
T
Tali • family_with_children • il
9
Great visit, we would be glad to come again
Pros:

It is a small Family hotel, the stuff was super friendly, very clean rooms. the pool was excellent. The food was lovely.
Nice quiet place perfect for families

Cons:

There was no soap in the toilet at the first flour of the rook. It is not very convenient to come up to the second flour for hand wash.
Smoking aria was very close to the pool so sometimes there was some smell at the pool. Not too strong but it coule be better to put the smoking aria in other place.

2026-08-19 • via Nuitee
V
Vladislav • family_with_children • bg
7
2026-08-18 • via Nuitee
F
FANNY • family_with_children • fr
6
Pros:

La demi pension
Le repas était de qualité
Propositions différentes les deux soirs de suite
La proximité pour faire la randonnée des 7 lacs

La piscine

Cons:

La maisonnette avait une belle superficie mais les chambres et la salle de bain étaient reparties à l’étage, nous avons donc été à l’étroit

aucune utilité le salon en bas

Le rapport qualité prix est très mauvais (en comparaison à d’autre hôtel dans la région)

L’hôtel est réparti sur une grande maison et tout se passe en sous-sol, les repas, le petit déjeuner.
Tout est assez sombre

2026-08-18 • via Nuitee
Симона • extended_group • bg
3
2026-08-18 • via Nuitee
I
isabelle • solo_traveller • fr
3
A éviter
Pros:

La vue de la chambre.

Cons:

Tout le reste. Inconfortable (3eme adulte lit dans un fauteuil sans matelas inconfortable), l' accès au second étage, la qualité du petit déjeuner le 1 er jour ainsi que le choix sur le repas du 1 er soir, l' absence d'amabilité des propriétaires et l'impression de déranger, loin du centre ville.
Nous mettons rarement des avis négatifs mais nous avons été extrêmement déçus par cet établissement.

2026-08-16 • via Nuitee