Uma Kalai

Endroit magnifique calme propre, très bon petit déjeuner à la carte , un vrai plus d avoir son propre sauna dans la chambre c est génial ainsi que la piscine qui fait jacuzzi aussi , personnel très respectueux et apporte leur aide , quand je reviendrai à Bali je reviendrai dans cet hôtel inshaAllah , c est l un des meilleurs hôtels que j ai fait

Hôtel à taille humaine avec seulement six chambres, mais un service digne d’un cinq étoiles.
Notre séjour a été parfait du début à la fin. Tout était irréprochable : le confort, l’attention portée aux détails et surtout la qualité exceptionnelle du service.
Un immense merci à Adé, Jun, Ayu , Nonik et à toute l’équipe. Chacun a contribué à rendre notre séjour inoubliable. Leur gentillesse, leur disponibilité et leur professionnalisme sont remarquables. Ils vont bien au-delà de leurs missions pour satisfaire leurs clients : ils prennent le temps de contacter des prestataires pour confirmer des adresses ou des rendez-vous, proposent d’excellentes activités et s’assurent en permanence que tout se passe parfaitement.
C’est l’une des meilleures expériences hôtelières que nous ayons eues. Si je devais attribuer une note, ce serait un 10/10, sans la moindre hésitation. Nous reviendrons avec grand plaisir.

I spent four amazing nights at Uma Kalai Hotel, and it was honestly one of the best hotel stays I've ever had.

Even before we arrived, Operations Manager Eka went above and beyond to make everything easy for us. She added me to the hotel's WhatsApp group, which made the booking, communication, and arrival process seamless and stress-free. That level of care set the tone for the entire stay.

From the moment we arrived, every member of the team was warm, professional, attentive, and genuinely committed to making our stay memorable. I would especially like to thank Jun, Ade, Nami, Ayu, Nonik, Yuni, and Ariesta for their kindness, hospitality, and exceptional service throughout our visit.

Despite the hotel operating at full capacity, the staff always responded promptly to our requests and never made us feel that anything was too much trouble. Whether we needed assistance with arrangements, extra amenities, or had simple questions during the day, everything was handled quickly, efficiently, and always with a smile.

The villa itself was beautiful, peaceful, and impeccably maintained. A special thank you to Murni, Putu, Tu De, Gusde, Ria, Dedi, Budiasih, Tunjung, Kadek, Yuda, Rana, and Rauh for their outstanding housekeeping and villa care. The room was cleaned to an exceptional standard every day and always felt fresh, spotless, and inviting when we returned. Their attention to detail and hard work were truly impressive, especially considering how busy the hotel was.

The dining experience was another highlight of our stay. Breakfast was consistently well organized with an excellent selection of food, while dinner was equally enjoyable thanks to the attentive service and welcoming atmosphere. The team ensured every meal was served promptly, and we always felt genuinely well looked after.

Although we didn't have the opportunity to experience the spa, everything else exceeded our expectations.

The service is excellent. I am very impressed. Thank you Bu Eka and Pak Ade and the great team who have made our stay very comfortable. Thank you again Bu Eka for the afternoon tea. You guys have gone extra mile.

The facilities and staff were amazing! Staff went over and beyond to meet every need...and it was spotless!

An incredible, unforgettable boutique hotel: a stunning location for travelers looking to discover a place far from the tourist hustle and bustle of Ubud (Ubud could be the worst and the best… black and white, according to Balinese tradition),
As soon as you step through the front door… just like in Japan, you’ll find peace and serenity… and your gaze will be captivated by the breathtaking view from the terrace…
Then an incredibly kind staff who will do everything to ensure your stay goes smoothly…
A very chic and tasteful design for the decor.
A boutique hotel you absolutely must experience …

The place very relaxed staff very good

The property is small but very well appointed with a beautiful view from the dining area / pool overlooking an adjacent rice field and river valley. We were very fortunate to have Ade take care of us, as well as Name in the dining area. They both took extra time to make sure we had everything we wanted and were so gracious with their time. We took several tours and had Rana as our driver and Arim as our guide. They were both outstanding and really fun to spend the day with. The rooms are clean and comfortable. The private pool was great in the "Fire" suite, although to be honest it could have been cool and I would have enjoyed it as much as I did with it heated.

Everything was absolutely amazing. From the moment we arrived until our departure, the Uma Kalai team were fabulous. Our room was beautiful with exceptional views of the mountains. It was cleaned and prepared, twice daily and was always immaculate. Breakfast was superb and we took at least 1-2 hrs each day, to just relax and enjoy this particular time of day 😊 The spa and massages were so good with plenty of choices & the gym had a variety of equipment. The location is great too.

Breakfast was fresh and really good, and I felt very well looked after with my food sensitivities. The location is stunning, peaceful, and perfect for switching off. The villas and rooms are beautiful, comfortable, and feel very private.

The number one hotel treasure in Bali!

Everything was incredible! Every detail of the grounds, the room, the food, the drinks, the staff, were all perfect! The entire staff was amazing and super attentive and detailed. Gusti, Ami, and Ade were all awesome. There was a specific time around sunset where the mosquitos go a little crazier than any other point in the day and my wife ended up getting a few bug bites one night. Gusti made a mixture to put on the bug bites that got rid of them entirely by the next morning. It was a life saver.

Personal war top und sehr freundlich wir bekamen ein kostenloses Upgrade in ein sehr schönes Apartment