Elounda Bay Palace, a Member of the Leading Hotels of the World

Hotels
•
The Leading Hotels of the World
8.8 (305 reviews)
Main Street , Elounda , GR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good amenities for children
Cons:
Cleanliness issues
Food quality not matching 5-star standards

Categories

Cleanliness
8.19
Several reviews mentioned issues with cleanliness, including mildew smell and dated rooms.
Service
9.66
Generally positive remarks about staff being friendly and accommodating throughout the reviews.
Location
9.7
Multiple reviews highlighted the fantastic location with beautiful views and proximity to the beach.
Room Quality
8.15
Experiences varied, with some upgrades mentioned but also complaints about noise and dated interiors.
Amenities
8.68
Amenities such as beach toys for children and sports facilities were appreciated.
Value for Money
8.64
Some reviewers indicated that the experience did not meet expectations for a luxury hotel.
Food and Beverage
8.19
Mixed reviews on food quality, with some feeling it was below expectations for a 5-star hotel.
Overall Experience
9.16
Overall positive sentiments, though some expectations were not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:13

Property Description

Luxurious Accommodations
Experience the epitome of luxury at the Elounda Bay Palace Hotel with its spacious and elegantly designed guestrooms, some featuring private terraces and pool access.

Fine Dining with a View
Indulge in exquisite culinary delights at the hotel's restaurants, offering a range of seafood specialties and Greek-international fusion cuisine, all while enjoying breathtaking views of Mirabello Bay.

Relaxation and Recreation
Unwind and rejuvenate with a variety of beauty treatments and wellness facilities including a fitness center, tennis court, and both indoor and outdoor swimming pools.

Experience the ultimate blend of luxury and relaxation at Elounda Bay Palace Hotel. Book now to secure your unforgettable stay!

Important information:

Kindly note that the dress code required in the hotel’s restaurants during the evenings is smart casual, with long trousers for gentlemen.

Please note the half-board rates include an American Breakfast and a dinner buffet served in the hotel’s main restaurant “Aretoussa” (excluding beverages). Alternatively, a nontransferable dinner credit voucher will be granted per day, to be used in all the resort's a la carte restaurants (excluding beverages).

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.

Dogs up to 5 kg are welcome only in bungalows and are not allowed in public areas, such us Restaurants, Beach area, Pools.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 305 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
I
Irina • solo_traveller • il
10
Pros:

Великолепное море, очень большой и комфортный гостиничный комплекс

2026-09-19 • via Nuitee
M
Maytal • family_with_children • il
3
Despite the beautiful location and beach, the overall experience fell far below expectations and did not justify the fiv
Pros:

The location is excellent, the beach is beautiful, and the food was generally fresh and varied. Check-in was also quick and efficient.

Cons:

Nowhere near a five-star standard. The facilities are poorly maintained, with peeling paint in the children’s pool, stained towels, torn beach towels, and an outdated, dirty gym. Our room was not cleaned on the second day until we asked.

The Superior Beachside Bungalow had very little privacy and no proper soundproofing. Felt much closer to a three-star property.

2026-09-19 • via Nuitee
B
Brunner • couple • ch
8
Elounda , wir kommen wieder
Pros:

(natürlich das Wetter und Meer) sehr saubere Location ; reichhaltiges Frühstück ; sehr freundliches Servier- und Reinigungspersonal ; SEHR ruhig am Abend

Cons:

Das tägliche Frottierwäsche Wechseln ist nicht mehr zeitgemäss, umweltfreundlich. Irgendwie funktioniert dies (noch) nicht. Ebenso letztes Jahr in Elounda Beach. Überlegen Sie sich, wie dies anders, besser geregelt werden kann. Es ist uns bewusst, dass sehr feuchte Froste nicht zusammengelegt wird und wieder platziert wird. Aber trockene Tücher vom Balkon, sollten doch weiter benutzt werden können.
Bei Vollbesetzung des Hotels sind zu wenig Sonnenschirme fix installiert. Die Olivenbäume helfen da nicht jedem.E
Beim Wässern des Rasens sollen die Matten/Matratzen nicht nass gemacht werden!

2026-09-18 • via Nuitee
A
Aleksandre • solo_traveller • ge
10
2026-09-14 • via Nuitee
F
Francesca • couple • ca
10
Pros:

Everything was amazing - best beach in the area. amazing views. Amazing service and facilities.

2026-09-12 • via Nuitee
M
Michelle • couple • us
7
Lovely place if you are looking for a family resort
Pros:

Very expansive

Cons:

A lot of families

2026-09-12 • via Nuitee
G
Gabriele • couple • at
10
2026-09-11 • via Nuitee
O
Orkide • family_with_children • tr
9
Pros:

Kahvaltı ve konum mükemmeldi!

Cons:

Greek night yemekler daha çok geliştirilebilir.

2026-09-08 • via Nuitee
N
Noa • family_with_children • il
10
Pros:

Beautiful, not too crowded, beach is close to the pools and hotel. There is a grass area. Plenty of open room for kids to enjoy without being a hotel “for kids”. Clean and has a wonderful and friendly staff.

Cons:

The didn’t area is a little difficult to access for elderly or with stroller. You have to go around or take a club car, which is fine. Food is ok +. In the restaurants within the area the food is wonderful, but it’s not included, of course.

2026-09-06 • via Nuitee
S
shuli • couple • il
10
2026-09-04 • via Nuitee
M
MYLENE • couple • fr
10
Un idyllique séjour
Pros:

Le site, un rêve

Cons:

La restauration snack du bar de plage .. pas à la hauteur de l’établissement.. snack n’est pas forcément mauvais

2026-09-01 • via Nuitee
E
Elif Gizem • family_with_children • tr
9
Ortak havuzlu odada çok keyifli bir konaklama
Pros:

Otel genel olarak beklentimin çok üzerindeydi. Çalışanları çok güleryüzlü. Yemekler çok lezzetli. Plajları ve denizi kusursuz. Havuzlu odanın da tatilimizin keyifli geçmesinde etkisi çoktu.

Cons:

Beğenmediğim hiçbir yönü yok, sadece yiyecek ve içecekler Yunan adaları standartlarına göre pahalıydı. Bir de kids club’ı 5 gün boyunca bulamadık :)

2026-08-30 • via Nuitee
E
Ebrahim • family_with_children • bh
10
2026-08-30 • via Nuitee
D
Daiga • family_with_children • lv
10
2026-08-29 • via Nuitee
C
Cristian • family_with_children • ro
10
2026-08-29 • via Nuitee
B
Bruno • family_with_children • pt
10
Pros:

A praia e a piscina de água salgada

Cons:

O acesso as mesas no pequeno almoço

2026-08-29 • via Nuitee
E
Elena • solo_traveller • gr
2
2026-08-25 • via Nuitee
M
Matthieu • family_with_children • fr
10
Incredible facilities, lovely staff, will come again.
Pros:

Great! Spacious and charming

2026-08-24 • via Nuitee
G
Gil • family_with_children • il
8
2026-08-24 • via Nuitee
G
Gil • family_with_children • il
8
מקום מצוין למשפחות, קצת יקר ביחס לתמורה
Pros:

צוות נהדר ושירות מעולה, מיקום ונוף מדהים

Cons:

קצת מיושן וצריך תחזוקה, הארוחות סבירות ולא יותר מזה, צריך לשלם (והרבה) על אקסטרה (כולל מים בארוחת ערב)

2026-08-24 • via Nuitee