Elounda Bay Palace, a Member of the Leading Hotels of the World

Hotels
•
The Leading Hotels of the World
8.8 (298 reviews)
Main Street , Elounda , gr
+30 2841 067000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good amenities for children
Cons:
Cleanliness issues
Food quality not matching 5-star standards

Categories

Cleanliness
8.19
Several reviews mentioned issues with cleanliness, including mildew smell and dated rooms.
Service
9.66
Generally positive remarks about staff being friendly and accommodating throughout the reviews.
Location
9.7
Multiple reviews highlighted the fantastic location with beautiful views and proximity to the beach.
Room Quality
8.15
Experiences varied, with some upgrades mentioned but also complaints about noise and dated interiors.
Amenities
8.68
Amenities such as beach toys for children and sports facilities were appreciated.
Value for Money
8.64
Some reviewers indicated that the experience did not meet expectations for a luxury hotel.
Food and Beverage
8.19
Mixed reviews on food quality, with some feeling it was below expectations for a 5-star hotel.
Overall Experience
9.16
Overall positive sentiments, though some expectations were not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:13

Property Description

Luxurious Accommodations
Experience the epitome of luxury at the Elounda Bay Palace Hotel with its spacious and elegantly designed guestrooms, some featuring private terraces and pool access.

Fine Dining with a View
Indulge in exquisite culinary delights at the hotel's restaurants, offering a range of seafood specialties and Greek-international fusion cuisine, all while enjoying breathtaking views of Mirabello Bay.

Relaxation and Recreation
Unwind and rejuvenate with a variety of beauty treatments and wellness facilities including a fitness center, tennis court, and both indoor and outdoor swimming pools.

Experience the ultimate blend of luxury and relaxation at Elounda Bay Palace Hotel. Book now to secure your unforgettable stay!

Important information:

Kindly note that the dress code required in the hotel’s restaurants during the evenings is smart casual, with long trousers for gentlemen.

Please note the half-board rates include an American Breakfast and a dinner buffet served in the hotel’s main restaurant “Aretoussa” (excluding beverages). Alternatively, a nontransferable dinner credit voucher will be granted per day, to be used in all the resort's a la carte restaurants (excluding beverages).

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.

Dogs up to 5 kg are welcome only in bungalows and are not allowed in public areas, such us Restaurants, Beach area, Pools.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 298 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
H
Hristo • family_with_children • ch
9
Pros:

Very good overall.

Cons:

I didn’t have a renovated room.

2026-07-25 • via Nuitee
A
Arie • solo_traveller • il
10
Enjoyed the place very much.
Pros:

The hotel.
The stuff.
The room.
The pools and sea shore facilities and the swimming in the bay wich was amazing
The breakfast & dinner was mostlety very good .

Cons:

The shower was small and the water heat was not stable.

2026-07-21 • via Nuitee
I
Ioannis_Pavlina • solo_traveller • gb
10
Pros:

The perfect example of Greek philoxenia!

This was our second family holiday here, and once again it reminded us why we keep coming back. The hotel is beautiful, the staff are genuinely kind and welcoming, and everything is so well looked after.

We're already hoping to book again for next summer and honestly, we wouldn't change a thing. Thank you for another wonderful stay!

2026-07-19 • via Nuitee
M
Marta • family_with_children • es
10
2026-07-15 • via Nuitee
A
Astrid • family_with_children • fr
10
2026-07-14 • via Nuitee
A
Anastasiia • family_with_children • ua
10
Pros:

Amazing hotel with a beautiful beach! We were pleasantly surprised when we were given a complimentary room upgrade, which made our stay even more enjoyable. Everything was excellent, and we would definitely love to come back. Highly recommended!

2026-07-08 • via Nuitee
S
STACI • solo_traveller • us
9
2026-07-06 • via Nuitee
A
Alexander • solo_traveller • us
10
2026-07-05 • via Nuitee
A
Avishay • solo_traveller • il
10
Pros:

מיקום מעולה קום נח ומפנק

2026-07-05 • via Nuitee
A
Ana • solo_traveller • rs
10
Pros:

Beautiful accommodation, friendly staff and high-level service.
Highly recommend Elounda Bay Palace.

Thank you so much, see you again at the earliest opportunity!

2026-06-30 • via Nuitee
L
Ljubomir • solo_traveller • rs
10
2026-06-28 • via Nuitee
R
Rebecca • extended_group • gb
10
2026-06-25 • via Nuitee
M
Mykhailo • family_with_children • ua
9
Замечательно, как и всегда.
Pros:

Чудесный отель. Из года в год не перестаем радоваться.

Cons:

Нет недочетов.

2026-06-23 • via Nuitee
G
Gokcin • family_with_children • us
9
2026-06-22 • via Nuitee
C
Cem • family_with_children • de
10
2026-06-14 • via Nuitee
J
Juan Ramon • family_with_children • es
7
Pros:

Ubicacion

Cons:

Mobiliario e instalaciones muy antiguas . No corresponden para nada a un hotel de 5 estrellas

2026-06-14 • via Nuitee
L
Lucas • family_with_children • fr
8
The hotel is fine but not worth the price
Pros:

Pools are nice (for kids as well) - a lot of sunbeds available
Hotel staff is kind
Easy to go around the resort with the buggy

Cons:

Food quality is poor for the buffet restaurant
The sea is quite dirty with a lot of plastic etc.. coming from the boats (not the hotel fault but they could try to clean it)

2026-06-13 • via Nuitee
O
olivia • couple • fr
8
Pros:

Le personnel était très agréable à l’écoute

Cons:

Un peu vieillot

2026-06-08 • via Nuitee
J
Julia • couple • gb
9
A beautiful relaxing resort with fantastic facilites, make the most of it by exploring all that is on offer.
Pros:

This was our second visit to Elounda Bay Palace Hotel and we were so pleased to be back. We could only afford to stay for a couple of nights but you have to see the price as being for a whole experience and not just the cost of the room.

The resort is so beautifully maintained and has the monopoly on the lovely sandy beaches in this area around Elounda. The grounds are planted with stunning flowers, palms and cacti etc and come the evening the paths are lit so that the place becomes truly magical. You have access to the facilities of Both EBPH and its sister hotel next door with 4 different beaches to choose from. There are several bars and speciality restaurants (with additional costs) to choose from as well as the main restaurant included in the half board room cost. Our favourite bar was Veghera positioned across a little causeway out over the sea, a stunning place to watch the moon rise at night.

There is a little Greek village in the middle of the resort with a charming old chapel, a couple of shops and a Greek taverna where they hold a Greek night buffet with a band and dancing (Tuesdays?). I normally hate this sort of thing at a hotel but this was a class act with a great band and talented dancers. Worth investing in.

The staff at the hotel are all so friendly and helpful. I am sure it’s company policy but the staff manage to seem genuine in their cheerfulness. The attention to detail is fantastic. Special thanks to the waitress at Veghera bar.

We had a Mountain View room on the 4th floor and the rooms have everything you could want and are extremely comfortable (slippers, robes, coffee maker, proper glassware etc). We were welcomed with a complimentary bottle of wine and fruit bowl. The bed and bedding was divine.

I appreciated the many different lighting options but will say the switches became very complicated and could do with labelling or a guide.

Cons:

The main restaurant can feel a bit canteen like and meal times are very ridged I.e food is cleared bang on the cut off point so don’t cut it fine turning up for breakfast.

Not the hotel’s fault at all, but a very sad reflection on the state of our seas, on one of the small beaches when the winds blew from a certain direction an alarming amount of plastic rubbish was washed up on the shores and floating in the water. When the winds changed it would all disappear again. I will say the staff did a valiant job trying to keep on top of this by raking the shore line but when it’s at its worst they really need to get in the shallows with their net and scoop the larger pieces directly from the water. I pulled large quantiles out myself and really wanted to ask to borrow their net!

2026-06-08 • via Nuitee
M
Murat • family_with_children • tr
8
2026-06-02 • via Nuitee