HIDE ELLA Hotel & Resort

Hotels
8.9 (312 reviews)
HIDE-ELLA Resort & Spa, Wemullahena (Waterfall Road), Kithal Ella, Ella. , Ella , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spectacular views
Friendly staff
Cons:
Overpriced
Maintenance issues in rooms

Categories

Cleanliness
8.4
The shower was blocked and leaked, hinting at cleanliness issues.
Service
9.9
Staff were amazing, friendly, and accommodating.
Location
9.4
Spectacular views and good access despite some difficulty for certain travelers.
Room Quality
8.4
Rooms were described as very small with some maintenance issues.
Amenities
8.9
Steam room and sauna were clean and available, but hot tub had issues.
Value for Money
7.9
Considered overpriced at £300/night for the experience provided.
Food and Beverage
8.9
Breakfast was very good but variably rated by different reviewers.
Overall Experience
9.4
Overall pleasant despite some significant drawbacks; beautiful views were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:13

Property Description

Luxurious Accommodation with Stunning Views
Indulge in a luxurious stay at HIDE ELLA Hotel & Resort, nestled in the picturesque town of Ella. Each room offers breathtaking mountain views, ensuring a truly memorable experience.

Relaxation and Convenience
Unwind by the outdoor swimming pool or pamper yourself in the hot tub. Enjoy the convenience of room service and stay connected with complimentary WiFi during your stay.

Delicious Dining Options
Start your day with a delicious breakfast featuring buffet, continental, and American options. Savor delectable meals at the on-site restaurant, offering a culinary experience to remember.

Experience luxury and comfort at HIDE ELLA Hotel & Resort - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 312 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9.4
J
Javier couple es
7
Cómodo para un par de días en ella
Pros:

Buena ubicación para un par de días en ella si haces muchos planes durante el día, a 5 min caminando del centro pero sin el ruido de la calle principal. Habitaciones amplias con balcón y magníficas vistas desde todo el hotel. Desayuno ok.

Cons:

A mejorar la limpieza del baño y suelo de la habitación, tuvo unas manchas pegostosas desde que llegamos hasta que nos fuimos. Personal de recepción amable, pero poco cercano y de poca ayuda para gestionar planes (alquiler de moto, indicaciones para paseos etc)

2026-08-18 via Nuitee
C
Christian extended_group de
10
Pros:

Die Lage, der Blick, die Architektur, das Personal der Manager. Alles war super!!!

Cons:

Alles hat mir gefallen, es gibt keine Kritik!!

2026-08-16 via Nuitee
K
Kajal solo_traveller gb
8
2026-08-13 via Nuitee
S
Sarah family_with_children gb
10
Amazing views and only a short walk from the centre of Ella
Pros:

Great location a 5 min walk from Ella centre and with amazing views.
Friendly staff.

Cons:

Nothing

2026-08-12 via Nuitee
T
Thiruwaran couple ch
1
Nicht sauber. Buffet gibt es nicht
Pros:

Aussicht

Cons:

Nicht sauber

2026-08-03 via Nuitee
N
Nicholas couple ae
5
2026-07-25 via Nuitee
J
Jennifer Duncan couple jp
9
Great views of the rock .
Pros:

The location was great, with fantastic views of the rock. Breakfast choices were both Western and Sri Lankan food. Staff made an excellent cafe latte on request. The hotel was located a short walk (or tuk-tuk ride) to the centre of town.

2026-07-19 via Nuitee
S
Slender family_with_children au
7
2026-07-02 via Nuitee
O
orly couple il
8
2026-07-01 via Nuitee
W
Warren couple au
9
2026-06-28 via Nuitee
C
Chowdhury couple gb
7
Great
Pros:

Very close to town centre, great location. Staff were friendly and courteous. Staff were accommodating with our check out time. View was amazing

Cons:

Pricier for what you’re getting

2026-06-28 via Nuitee
E
Eagleye villa & cottage extended_group my
10
Amazing stay!
Pros:

We had a wonderful stay in Ella and one of the highlights was the exceptional service provided by two amazing staff members ashan and waruna . From the moment we arrived until the day we left, they went above and beyond to make our stay comfortable, memorable and stress-free.

Their kindness, professionalism and genuine care made us feel truly welcomed and well looked after. Nothing was too much trouble and they were always ready to help with a smile. The level of hospitality we experienced was outstanding and made our trip even more special.

A heartfelt thank you to both of them for making our stay so enjoyable. We highly recommend this hotel to anyone visiting Ella and look forward to returning in the future!

2026-06-22 via Nuitee
H
Hassan solo_traveller sa
10
Pros:

Everything was absolutely perfect! We spent two wonderful and quiet nights completely away from the hustle and bustle of the city, beautifully hidden among the trees. It was exactly the peaceful getaway we wanted.

The entire staff is incredibly hardworking and dedicated.

The reception team went above and beyond-when I asked for a hair comb and they didn't have one, they actually went out and bought one just for me! I also still remember Eshan, who provided outstanding service, always with a genuine and warm smile. On top of that, the housekeeping team was phenomenal, delivering a standard of service that made us feel like we were staying at a top 5-star hotel.

If you are planning a trip to Ella, I highly recommend this place

Cons:

The restaurant definitely needs a major upgrade, though considering the surrounding area and the town's options, it is acceptable.

On our first night, I ordered the curry for dinner, and it was excellent. However, on the second night, I ordered a pizza, which was highly disappointing-it tasted like a frozen, reheated pizza and was definitely not worth the price

2026-06-22 via Nuitee
O
Osama Sarm solo_traveller iq
9
Pros:

I stayed three nights in this hotel and had a wonderful time. I had a room with a balcony that oversees the forest. Every morning, Monkeys came to my balcony to play, it was like a dream.

Loved the breakfast in this hotel. You go upstairs to the last floor in which, you'd have a wonderful view over the mountains, and the staff prepare for you whatever you want.

I spent every day going for hiking in the mountains and then I go back to the lovely pool where the water is so cool and refreshing. I would absolutely go back to this hotel if I visited Ella again.

2026-06-20 via Nuitee
E
Elizabeth couple ae
8
Great spot for a few nights to explore Ella.
Pros:

Location was great, views were impeccable and staff very friendly.

Cons:

The plunge pool attached to the room didn’t feel very clean.

2026-05-31 via Nuitee
M
Melinda extended_group au
10
Pros:

Beautiful View. Friendly staff

2026-05-30 via Nuitee
W
Wolf solo_traveller gb
10
From the welcome to the end of the stay everything and everyone were exceptional
2026-05-27 via Nuitee
O
Omar couple sa
10
Pros:

The view was breathtaking

2026-05-26 via Nuitee
W
Waqar family_with_children ae
10
Pros:

Staff were very accommodating and the food was good

2026-05-25 via Nuitee
G
Gomez solo_traveller es
10
Highly recommend 100%
Pros:

One of the best place i ever stayed in srilanka.❤️ credit should go to the all staff.see you again near future. Highly recommended. 100%

2026-05-25 via Nuitee