Casa San Juan

Hotels
7.2 (966 reviews)
Calle San Juan Barrio Getsemaní Casa # 25-106 , Cartagena de Indias , co

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Pest problems
Poor cleanliness
Unresponsive service

Categories

Cleanliness
4.68
Guests reported severe cleanliness issues, including dirty sinks and infested mattresses.
Service
7.65
Comments indicate that service was responsive to payments but not to guest needs.
Location
10
Multiple reviews noted the location as a positive aspect, being central and convenient.
Room Quality
5.64
Several reviews mentioned small rooms and issues with amenities like showers.
Amenities
6.67
Amenities were lacking, with specific complaints about the absence of essential facilities.
Value for Money
7.63
Guests felt the price was too high given the quality and comfort issues.
Food and Beverage
8.68
Not explicitly mentioned in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
6.67
Overall experience was negative for many guests, with severe complaints and health hazards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:17

Property Description

Convenient Location
Located just a stone's throw away from Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle, Casa San Juan offers the perfect base for exploring Cartagena de Indias.

Comfortable Accommodation
Experience a comfortable stay in our air-conditioned guest rooms with private bathrooms, free WiFi, and cozy bed linens and towels provided. Guests can also enjoy the convenience of a shared kitchen and a private entrance during their stay.

Explore with Ease
With sightseeing tours available nearby, including must-visit attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum, you can make the most of your visit to Cartagena without any hassle.

Book your stay at Casa San Juan now and make your Cartagena experience unforgettable!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 966 reviews
Cleanliness: 4.68
Service: 7.65
Location: 10
Room Quality: 5.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 6.67
L
Leonardo • solo_traveller • co
9
2026-07-05 • via Nuitee
A
Alexis • solo_traveller • fr
7
2026-07-04 • via Nuitee
A
Alexis • solo_traveller • fr
7
2026-07-04 • via Nuitee
C
Cervantes • couple • co
10
2026-07-03 • via Nuitee
B
Bravo • couple • co
7
Lo excelente fue que contestaron rápido y muy formal la atención
Pros:

Está en una excelente ubicación queda cerca de los sitios turísticos

Cons:

El ingreso o el sistema para poder acceder a el fue tedioso

2026-07-02 • via Nuitee
N
Neys Marcela • couple • co
8
2026-07-02 • via Nuitee
A
avila • couple • co
10
2026-07-02 • via Nuitee
P
paola • couple • co
10
Pros:

El lugar

2026-07-01 • via Nuitee
E
Eduardo • solo_traveller • co
1
2026-06-30 • via Nuitee
C
Claro Mendoza • couple • co
7
2026-06-30 • via Nuitee
S
Salgado • solo_traveller • co
10
Pros:

Ubicacion, confort, limpieza, servicios, relacion calidad y precio

2026-06-30 • via Nuitee
S
Sandra • solo_traveller • co
10
Pros:

Es central, todo queda cerca, muy segura la zona

2026-06-28 • via Nuitee
S
Sandra • solo_traveller • co
9
Pros:

Es cerca de todo, zona segura

2026-06-28 • via Nuitee
L
Lula • solo_traveller • be
6
Séjour ok pour une nuit
Pros:

Emplacement et personnel top

Cons:

Qualité prix plutôt bof pour une chambre sans fenêtre mais plutôt normal pour l’emplacement

2026-06-27 • via Nuitee
D
Danelys • couple • co
10
2026-06-27 • via Nuitee
L
Leydi • solo_traveller • co
10
2026-06-26 • via Nuitee
C
Catherine • couple • co
8
Pros:

Muy buena ubicación

Cons:

Olía demasiado a humedad y la habitación es demasiado pequeña

2026-06-26 • via Nuitee
T
Tania • solo_traveller • co
1
Me retire el mismo día por las malas condiciones
Pros:

Nada

Cons:

Tenia demasiada humedad me fui el mismo día por qué el aire botaba agua y llenaba toda la pieza de agua

2026-06-25 • via Nuitee
C
carlos • couple • co
7
Excelente
Pros:

Excelente ubicación

2026-06-23 • via Nuitee
L
l • solo_traveller • co
6
Pros:

Close to everything, relatively clean

Cons:

Small, very simple, not 100% clean or confortable and impossible to talk to any staff for help!

2026-06-22 • via Nuitee