Casa San Juan

Hotels
7.2 (930 reviews)
Calle San Juan Barrio Getsemaní Casa # 25-106 , Cartagena de Indias , co

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Children allowed

Facilities

Air conditioning
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Pest problems
Poor cleanliness
Unresponsive service

Categories

Cleanliness
4.68
Guests reported severe cleanliness issues, including dirty sinks and infested mattresses.
Service
7.65
Comments indicate that service was responsive to payments but not to guest needs.
Location
10
Multiple reviews noted the location as a positive aspect, being central and convenient.
Room Quality
5.64
Several reviews mentioned small rooms and issues with amenities like showers.
Amenities
6.67
Amenities were lacking, with specific complaints about the absence of essential facilities.
Value for Money
7.63
Guests felt the price was too high given the quality and comfort issues.
Food and Beverage
8.68
Not explicitly mentioned in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
6.67
Overall experience was negative for many guests, with severe complaints and health hazards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:17

Property Description

Convenient Location
Located just a stone's throw away from Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle, Casa San Juan offers the perfect base for exploring Cartagena de Indias.

Comfortable Accommodation
Experience a comfortable stay in our air-conditioned guest rooms with private bathrooms, free WiFi, and cozy bed linens and towels provided. Guests can also enjoy the convenience of a shared kitchen and a private entrance during their stay.

Explore with Ease
With sightseeing tours available nearby, including must-visit attractions like Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum, you can make the most of your visit to Cartagena without any hassle.

Book your stay at Casa San Juan now and make your Cartagena experience unforgettable!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 930 reviews
Cleanliness: 4.68
Service: 7.65
Location: 10
Room Quality: 5.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 6.67
C
corredor • couple • co
9
2026-05-30 • via Nuitee
F
Fernanda • couple • co
10
El lugar muy cómodo y la chica que nos atendió súper amable
Pros:

La mejor ubicación para movilizarse en la ciudad

Cons:

Los huéspedes no respetan mucho el silencio en horas de descanso

2026-05-30 • via Nuitee
P
Pardo • solo_traveller • co
6
2026-05-29 • via Nuitee
L
Leidy Natalia • extended_group • co
7
Pros:

Las personas fueron amables y ayudaron bastante.

Cons:

La habitación es pequeña

2026-05-27 • via Nuitee
N
Nahir • couple • ar
1
2026-05-22 • via Nuitee
L
Luisa Fernanda • family_with_children • co
9
Pros:

Ubicación

Cons:

La habitación que me dieron tenía un poco de humedad, PERO le comenté a la persona y de manera literalmente inmediata me la cambiaron

2026-05-18 • via Nuitee
E
Edna • couple • co
1
Tienen que mejorar todo
Pros:

Nada

Cons:

Sucio, con humedad, olía a humedad, se veía sucio y nos dio alergia por dormir ahí, hay ácaros o chinches.

2026-05-14 • via Nuitee
N
Norma • couple • co
7
2026-05-13 • via Nuitee
A
Alexandra • couple • co
8
2026-05-12 • via Nuitee
J
José Miguel • solo_traveller • co
8
Buena ubicación
Pros:

Excelente ubicación

2026-05-12 • via Nuitee
L
Lina • solo_traveller • co
10
Pros:

La seguridad y el alojamiento

Cons:

Todo excelente

2026-05-09 • via Nuitee
R
Rosan • solo_traveller • de
7
Good
Pros:

Clean I like the place also you need to walk to mid of the town 7-10 min. No supermarket is near by. I like the kitchen. Thx for some coffees powder and salt. AC is good

Cons:

Not flexible. Also if rooms are not booked after checkout they don’t allow you to stay in the room. You need to put the lag gages in kitchen not secure. One of the pillowcases was full of mold and the water The water from the tap was very poor; very little water came out. Washing took two or three times as long. And the toilet seat was so worn and broken. I took fotos unfortunately I deleted it. The rooms don’t have good dark curtains. After 6:30 it is very bright

2026-05-09 • via Nuitee
S
Sara • couple • ar
7
Excelente ubicación.
Pros:

La ubicación. La seguridad.

Cons:

No tiene TV. No me gustó el ruido del aire acondicionado. La rejilla de la ducha está tapada (se inunda) La cortina de la ducha sucia.

2026-05-04 • via Nuitee
C
Cabrera Saldivar • solo_traveller • pe
10
Pros:

Zona céntrica.
Tiene seguro de ingreso.
Cerca a cajeros.
Las habitaciones son limpias y tienen buena atención.
Si la recomiendo.

2026-05-02 • via Nuitee
H
Hugo • solo_traveller • co
10
2026-04-30 • via Nuitee
S
SOFIA • couple • mx
9
I would stay here again, I had a positive experience.
Pros:

The location of this property was amazing! Right in Getsemani, perfect to walk into the party but quiet enough to rest. Nothing fancy but it definitely has what you would need for a short stay. The AC worked good. We stayed here for 5 days and we were comfortable. The room is small but I did not have an issue with that. The stove worked well, the fridge worked well.

Cons:

They do not provide toiletries. The kitchen has little ants and occasional bugs because it is outside and is not completely closed so it is hard to keep them away. However the utensils are kept clean.

2026-04-30 • via Nuitee
H
Hung • solo_traveller • co
8
Cons:

Que no tenía TV

2026-04-27 • via Nuitee
C
Cristian • couple • co
8
Lo esperado
Pros:

Ubicación y comodidad

Cons:

los tiempos de entrada y salida y poco lo complicado de entrar al lugar.

2026-04-27 • via Nuitee
C
carvajal • couple • co
5
2026-04-26 • via Nuitee
C
Christian • solo_traveller • co
10
Pros:

Lugar bonito por calidad precio y en una cuadra muy bonita

Cons:

Todo estuvo perfecto

2026-04-24 • via Nuitee