Hammer Haus II

Hotels
9.6 (52 reviews)
310 Toll Gate Boulevard , Waterloo , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable bed
Good location
Well-stocked amenities
Cons:
Dirty blankets
Poor handling of child accommodation
Lack of privacy in basement suite

Categories

Cleanliness
7.65
The blankets were dirty and had a bandaid stuck to them.
Service
10
The host was lovely and made sure we felt comfortable, but there were issues with how the situation with the child was handled.
Location
10
The location was good and quiet.
Room Quality
9.15
The bed was very comfortable, but there were issues with the basement suite privacy.
Amenities
10
The house had all the necessary amenities and was stocked well.
Value for Money
10
The price was good for the quality provided.
Food and Beverage
10
Enjoyed the amenities without issues related to food and beverage.
Overall Experience
10
Overall good experience, except for the negative encounter with the owners.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:06

Property Description

City View and Shared Lounge
Experience stunning city views and relax in our shared lounge at Hammer Haus II. Enjoy the vibrant cityscape right from the comfort of your accommodation.

Modern Amenities
Indulge in modern amenities such as a flat-screen TV with streaming services, plush bathrobes, and complimentary toiletries. Feel pampered and at home during your stay.

Convenient Location
Located just a short distance from University of Waterloo and other key attractions, Hammer Haus II offers a convenient stay for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at Hammer Haus II.

Important information:

Valid phone number and a complete mailing address is required, otherwise, the reservation will be canceled immediately.

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. The agreement must be sent within 48 hours after the booking was made. Minimum age requirement for primary guest must be met for rental of multiple rooms or full house rental as stated in the rental agreement.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Housekeeping services can be arranged for an additional charge of $160.00 for the three Bedroom Vacation, and $175.00 for the four Bedroom Vacation payable upon booking.

Cleaning Fee of $175.00 is required with any 3 or 4 bedroom reservation. This will be added to your bill and paid directly at the property including the tax of 13%Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 17 years old stay for CAD 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 52 reviews
Cleanliness: 7.65
Service: 10
Location: 10
Room Quality: 9.15
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
W
Wanda extended_group ca
8
Cons:

No control over thermastat.

2026-06-15 via Nuitee
J
Julian couple ca
10
2026-03-16 via Nuitee
A
Alexandre family_with_children fr
1
Cons:

By far my worst experience after 10 years of booking through Booking.com. The owner wasn't there that day. An hour after checking with her assistant, we received a phone call from the owner asking us to leave because we had our child with us. We had to leave within 10 minutes or she would call the police (she wouldn't give us time to find a solution with Booking.com). A little later, two people came to the apartment to pressure us to leave asap, constantly threatening to call the police and treating us like criminals in front of our child. I made the mistake of booking with the filter “2 adults without children” so I wouldn't have to book two rooms (as most establishments require extra room on the website when you add 1 child). I can admit to this mistake, but the way we were treated that evening was despicable. I hadn't planned to organize a huge party with 20 people in the apartment, I wasn't trashing the place, we had just booked for one night, without breakfast, with our young child sleeping in our room. I didn't try to hide my child, nothing was on purpose. We found ourselves in our car, with no plan, in the evening with our child, trying to find a suitable Plan B in a hurry. The owners' reaction was totally unacceptable, and on top of that, an assistant stood at the window to make sure we left the premises. Just pathetic and shocking.

2025-12-10 via Nuitee
B
Brittney solo_traveller ca
9
Great stay, great bed, but cold and dirty extra blankets. Everything else was great.
Pros:

Location was good, quiet, bed was very comfortable, price was good.

Cons:

It was freezing downstairs in the bedroom, required 2 extra blankets which one was stained and the other had a giant used bandaid stuck to it (the one in the closet). There should’ve been a door before going downstairs/at the bottom of the stairs to make the basement “suite” more exclusive/private. It would also make it less awkward having to worry about exiting the bathroom after a shower and potentially having someone have a direct view from the main door.

2025-12-08 via Nuitee
M
Mena extended_group ca
10
Absolutely wonderful for our girls weekend!
Pros:

The house was like home! All the amenities! Fabulous and basic needs stocked! Our host Carol was lovely and greeted us upon arrival! She made sure we were comfortable with the home. It was convenient to get around !!!

Cons:

There was nothing that was any issue!

2025-12-03 via Nuitee
E
Erin family_with_children ca
9
2025-09-07 via Nuitee
R
Richard solo_traveller ca
10
2025-08-31 via Nuitee
V
Volintiru family_with_children ro
10
2025-08-29 via Nuitee
R
Richard solo_traveller ca
10
2025-08-18 via Nuitee
L
Lenka family_with_children ca
10
We will be back next year as we will be in the area again in August
Pros:

The place was absolutely beautiful and it had everything you need for a stay and more! One of the best places I have stayed so far as of comfort and making you feel like home away from home!

2025-08-18 via Nuitee
M
Michael extended_group gb
10
2025-07-14 via Nuitee
C
Che solo_traveller ca
10
2025-07-11 via Nuitee
R
Ray-kuang solo traveller tw
8
Very good
2025-06-26 via Nuitee
F
Frieda young couple ca
10
clean, comfortable and well-appointed
Pros:

Carol's place is very clean, comfortable and well-appointed. The kitchen is well stocked with equipment and spices. We enjoyed the entire basement area which included a large ensuite and separate bedroom with a king-size bed. The common area upstairs was very comfortable. We highly recommend Carol's Hammer Hauses.

2025-05-21 via Nuitee
T
Thanh young couple ca
9
It was short but pleasant
Pros:

Very spacious, clean and fully equipped.

2025-04-24 via Nuitee
M
Matt solo traveller ca
10
Exceptional
2025-04-20 via Nuitee
L
Lucette young couple ca
10
Clean safe welcoming unit with key pad lock.
Pros:

Great to have Keurig pods and milk for breakfast. Having slippers,blow dryer, and shampoo was appreciated. Lock on bedroom door and front door was a key pad. Parking in driveway. Use of full kitchen if needed.

Cons:

Room waz a bit cool but probably cause door was closed.

2025-04-13 via Nuitee
B
Barbara family with young children ie
10
A real home from home. All the welcoming details were there. I would definitely recommend it.
Pros:

I would highly recommend this property. It was a real home from home. All the details from robes to tea bags were thought of. It was supremely comfortable, warm and an overall great place to stay.

Cons:

Nothing

2025-03-01 via Nuitee
H
Hantang young couple ca
9
Superb
2024-10-27 via Nuitee
V
Valdes young couple ca
10
Exceptional
2024-10-21 via Nuitee