WHITE SANDS RESORT

Hotels
8.1 (59 reviews)
Jalan Bintang Laut , Gili Trawangan , id

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good recommendations
Cons:
Poor room quality
Inadequate cleanliness

Categories

Cleanliness
6.93
Multiple reviews indicated issues with cleanliness and maintenance, such as the presence of odor and poorly maintained areas.
Service
9.9
The staff was consistently described as friendly and accommodating, providing good recommendations.
Location
8.94
Location was not heavily criticized, but some guests suggested better options exist nearby.
Room Quality
6.39
There were significant complaints about room conditions, including noise, lack of privacy, and poor structure.
Amenities
7.92
Amenities like the pool and breakfast were commented on but largely viewed as lacking in quality.
Value for Money
8.38
Several guests indicated they felt the property was overpriced for the experience provided.
Food and Beverage
7.43
Breakfast service was criticized for delays and incomplete orders.
Overall Experience
8.9
The overall sentiment was mixed, with appreciation for the staff but frustration over accommodation quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:03

Property Description

Luxurious Infinity Pool and Sun Terrace
WHITE SANDS RESORT in Gili Trawangan boasts an exquisite infinity pool with stunning garden views, perfect for relaxation under the sun. Guests can also unwind on the sun terrace while enjoying poolside refreshments.

Gourmet Dining Experience
Indulge in a culinary journey at our traditional restaurant, offering a delectable blend of Chinese cuisine for dinner, lunch, and brunch. Enjoy a continental and Asian breakfast to kickstart your day, with the option of breakfast in your room for a more intimate dining experience.

Wellness Retreat and Excursions
Experience ultimate rejuvenation with our wellness packages on-site, designed to pamper and revitalize guests. Explore the beauty of Gili Trawangan with convenient sightseeing tours or opt for a leisurely bike ride with our bicycle rental service. Book your stay at WHITE SANDS RESORT now for an unforgettable island getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 59 reviews
Cleanliness: 6.93
Service: 9.9
Location: 8.94
Room Quality: 6.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.9
J
Joseph couple gb
6
Fine
Pros:

Pool was nice, room was nice but no hot water. Staff were friendly.

Cons:

The host was slightly too friendly

2026-05-31 via Nuitee
A
aditya solo_traveller id
10
Pros:

i am a domestic tourist, personally white sand more than enough than i expected. this property aren't too far from harbour and able to walk to reached.
this place might have a potential to be more proper and few things can be more improve too.
staff were super attentive, they will do and providing everything their best, to fulfill your request.
the room on this property have their own vibes and cleaned well.

they have good size for swimming pool, bed are comfy, even they are providing basic amenities supplies for guest. including water kettle to make a coffee or tea, just in your room.

i think the water in the bathroom could be maintained, because it's flowing very little.

Cons:

-

2026-05-24 via Nuitee
C
Claudio fabian solo_traveller ar
10
2026-05-24 via Nuitee
A
Anwar solo_traveller au
7
2026-05-23 via Nuitee
S
samuel couple es
8
Pros:

La ubicación, la piscina y sobretodo el servicio.

Cons:

Hubo muchos problemas con el wifi por las lluvias

2026-05-20 via Nuitee
S
samuel couple es
8
2026-05-20 via Nuitee
S
soline solo_traveller fr
10
Pros:

Endroit très calme, bien situé, personnel très sympathique et arrangeant, je recommande vivement

2026-05-18 via Nuitee
S
samuel couple es
10
Patrick cuida mucho de sus huéspedes.
Pros:

El servicio y la hospitalidad de Patrick fue un 10/10. La habitación es muy grande y el patio/zona de piscina es bonito y acogedor.

Cons:

El baño pese a ser privado, no tiene puerta. Si viajas solo no es un punto negativo, pero compartiendo habitación si.

2026-05-14 via Nuitee
B
Betty couple fr
8
Pros:

Hôte très sympathique

2026-05-12 via Nuitee
V
Vicki solo_traveller de
9
Pros:

A calm and friendly atmosphere. Patrick and his wife are super nice people and it's always a pleasure to talk to them. I had a great time there :)

2026-05-04 via Nuitee
M
Missir solo_traveller bd
1
The main door has no locked.A/C was not working. Washroom was flooded by the licking water.
Pros:

The main door has no locked

Cons:

A/C was not working

2026-03-31 via Nuitee
C
Charlotte Stephanie Martha couple de
8
2026-01-15 via Nuitee
R
Raoul couple nl
8
Top nachten gehad en vriendelijke mensen!
Pros:

Vriendelijk personeel wat ons goed hielp tijdens ons verblijf. Kamer was groot en netjes!

Cons:

Er zat misschien wat veel chloor in het water waardoor je de bodem niet eens kon zien.

2025-10-14 via Nuitee
W
William couple se
10
2025-09-10 via Nuitee
V
VERONICA extended_group it
1
Pessimo.
Pros:

Purtroppo nulla, una volta arrivate abbiamo subito fatto il check out per i motivi che elencheremo sotto.

Cons:

La struttura è fatiscente, le foto presenti in Booking non rispecchiano la realtà. Entrata inesistente che sembrava portasse a una discarica di lamiere, piscina torbida e sporca, le strutture a bordo piscina completamente rotte, giardino incolto, reception con intonaco rovinato e non è una reception: è un bancone in una stanza diroccata.
Quando siamo entrate nelle camere la giovane signora ha spruzzato del deodorante per coprire odore di chiuso e di muffa. Noi abbiamo prenotato due camere di cui una non aveva il bagno con porta e si trovava direttamente sulla camera da letto. Dal momento che è stato pagato come un vero hotel nella media di Gili e non come un ostello la qualità risulta essere molto scandente. Per 100 euro in più rispetto al prezzo pagato in questa struttura ( che non è stato poco) abbiamo preso una villa privata con piscina personale e servizi in villa.
Dobbiamo però dire che il proprietario, in fase di check out si è scusato e ha assicurato il rimborso dei soldi. Li stiamo ancora aspettando.
Le immagini in Booking non rispecchiano la realtà.

2025-08-16 via Nuitee
Y
Youssef couple ma
10
Pros:

L'équipe de l'hôtel était juste magnifique ( Patrick et sa team )

2025-08-12 via Nuitee
P
Pier Paolo Giordani couple it
8
2025-08-06 via Nuitee
T
tobias paul solo_traveller at
10
Great Times!
Pros:

Super-Friendly & welcoming Staff & Owner! Super-good Breakfast (Rainys Sambal was seriously the best I had in 4 weeks of travelling Indonesia) They gave me great recommendations for Restaurants, Diving, Snorkelling…
Smoothly organized Transport to Lombok Airport as well.
Recommended 100%

Cons:

/

2025-07-28 via Nuitee
T
Tabea couple ch
4
For this price you got better options on the island
Pros:

More then less quiet

Cons:

No hot water
Bright light in the room you can not turn it off!

2025-07-22 via Nuitee
M
Meadhbh young couple ie
2
Very poor
Cons:

Unfortunately, our experience at this property wasn’t what we had hoped for. While the staff and host were friendly and helpful, and provided good recommendations for local activities, the accommodation itself had several issues that affected our comfort.

The walls were extremely thin, so we could hear everything from neighboring rooms. Curtains were see-through, which meant the room was bright from around 6:30 AM, making it hard to sleep in. We could also hear the 5 AM call to prayer clearly from the room — something to keep in mind for light sleepers.

The bathroom had no door, which made privacy impossible. The blanket provided was only a light throw, and not warm or comfortable enough for a restful night.

Breakfast was also disappointing. We ordered poached eggs and waited 40 minutes, but only one dish arrived. My husband’s never came, and we eventually had to leave to eat elsewhere as we couldn’t wait any longer.

Overall, while we appreciated the kindness of the staff, the lack of basic comfort and privacy means we wouldn’t choose to stay here again.

2025-07-20 via Nuitee