WHITE SANDS RESORT

Hotels
8.1 (68 reviews)
Jalan Bintang Laut , Gili Trawangan , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Good recommendations
Cons:
Poor room quality
Inadequate cleanliness

Categories

Cleanliness
6.93
Multiple reviews indicated issues with cleanliness and maintenance, such as the presence of odor and poorly maintained areas.
Service
9.9
The staff was consistently described as friendly and accommodating, providing good recommendations.
Location
8.94
Location was not heavily criticized, but some guests suggested better options exist nearby.
Room Quality
6.39
There were significant complaints about room conditions, including noise, lack of privacy, and poor structure.
Amenities
7.92
Amenities like the pool and breakfast were commented on but largely viewed as lacking in quality.
Value for Money
8.38
Several guests indicated they felt the property was overpriced for the experience provided.
Food and Beverage
7.43
Breakfast service was criticized for delays and incomplete orders.
Overall Experience
8.9
The overall sentiment was mixed, with appreciation for the staff but frustration over accommodation quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:03

Property Description

Luxurious Infinity Pool and Sun Terrace
WHITE SANDS RESORT in Gili Trawangan boasts an exquisite infinity pool with stunning garden views, perfect for relaxation under the sun. Guests can also unwind on the sun terrace while enjoying poolside refreshments.

Gourmet Dining Experience
Indulge in a culinary journey at our traditional restaurant, offering a delectable blend of Chinese cuisine for dinner, lunch, and brunch. Enjoy a continental and Asian breakfast to kickstart your day, with the option of breakfast in your room for a more intimate dining experience.

Wellness Retreat and Excursions
Experience ultimate rejuvenation with our wellness packages on-site, designed to pamper and revitalize guests. Explore the beauty of Gili Trawangan with convenient sightseeing tours or opt for a leisurely bike ride with our bicycle rental service. Book your stay at WHITE SANDS RESORT now for an unforgettable island getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 68 reviews
Cleanliness: 6.93
Service: 9.9
Location: 8.94
Room Quality: 6.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.9
L
Léonie • couple • fr
8
2026-07-14 • via Nuitee
K
krohn • solo_traveller • de
1
Pros:

Very disappointing experience. We originally booked four nights but left after only one because the room was not as advertised and several basic facilities were not functioning properly.

There was no hot water, the toilet did not flush correctly, the air conditioning barely cooled the room, and the walls were peeling. Breakfast was also not provided after we waited for 40 minutes because the staff did not have the ingredients to prepare the banana pancakes we had ordered.

What disappointed us the most was the way the situation was handled. When we spoke with the owner in person, he was very understanding and assured us that receiving a refund for the remaining nights would not be a problem and that we simply needed to contact Booking.com. Based on that conversation, we left the property and paid for alternative accommodation. However, the owner later changed his position and denied responsibility.

Overall, this experience caused unnecessary stress and expenses during our trip, and unfortunately, we cannot recommend this property.

Cons:

Very disappointing experience. We originally booked four nights but left after only one because the room was not as advertised and several basic facilities were not functioning properly.

There was no hot water, the toilet did not flush correctly, the air conditioning barely cooled the room, and the walls were peeling. Breakfast was also not provided after we waited for 40 minutes because the staff did not have the ingredients to prepare the banana pancakes we had ordered.

What disappointed us the most was the way the situation was handled. When we spoke with the owner in person, he was very understanding and assured us that receiving a refund for the remaining nights would not be a problem and that we simply needed to contact Booking.com. Based on that conversation, we left the property and paid for alternative accommodation. However, the owner later changed his position and denied responsibility.

Overall, this experience caused unnecessary stress and expenses during our trip, and unfortunately, we cannot recommend this property.

2026-07-14 • via Nuitee
Z
Zakiyah • solo_traveller • id
9
2026-07-12 • via Nuitee
O
Ozkaya • couple • tr
5
2026-07-10 • via Nuitee
Y
Yvonne • couple • nl
7
Het is oke
Pros:

Locatie is goed, goed aan te lopen vanaf de haven. De host Patrick is erg enthousiast.

Cons:

Er is geen dekbed aanwezig alleen een dun klein dekentje voor 2 mensen, er word tussendoor niet schoon gemaakt. Bij aankomst was het ook niet schoon. De kamer ruikt naar sigarettenrook, ook al mag er niet gerookt worden? Het is voldoende maar niet de €20 per nacht waard.

2026-07-08 • via Nuitee
L
laurent • couple • fr
6
2026-06-28 • via Nuitee
R
Riad • solo_traveller • fr
7
Pros:

Bon logement bien situé à 7min à pied du port à proximité de tout
Mention spéciale pour le personnel Windi et son collègue toujours à l'écoute et dispo !

2026-06-21 • via Nuitee
N
Nádia • couple • pt
10
Animada e confortavel
Pros:

Tudo perfeito. Quarto espaçoso, confortável, com tudo o necessário para uma estadia confortável. Toda a gente foi muito simpática connosco, desde o dono aos funcionários. Bom ambiente para relaxar

2026-06-09 • via Nuitee
J
Joseph • couple • gb
6
Fine
Pros:

Pool was nice, room was nice but no hot water. Staff were friendly.

Cons:

The host was slightly too friendly

2026-05-31 • via Nuitee
A
aditya • solo_traveller • id
10
Pros:

i am a domestic tourist, personally white sand more than enough than i expected. this property aren't too far from harbour and able to walk to reached.
this place might have a potential to be more proper and few things can be more improve too.
staff were super attentive, they will do and providing everything their best, to fulfill your request.
the room on this property have their own vibes and cleaned well.

they have good size for swimming pool, bed are comfy, even they are providing basic amenities supplies for guest. including water kettle to make a coffee or tea, just in your room.

i think the water in the bathroom could be maintained, because it's flowing very little.

Cons:

-

2026-05-24 • via Nuitee
C
Claudio fabian • solo_traveller • ar
10
2026-05-24 • via Nuitee
A
Anwar • solo_traveller • au
7
2026-05-23 • via Nuitee
S
samuel • couple • es
8
2026-05-20 • via Nuitee
S
samuel • couple • es
8
Pros:

La ubicación, la piscina y sobretodo el servicio.

Cons:

Hubo muchos problemas con el wifi por las lluvias

2026-05-20 • via Nuitee
S
soline • solo_traveller • fr
10
Pros:

Endroit très calme, bien situé, personnel très sympathique et arrangeant, je recommande vivement

2026-05-18 • via Nuitee
S
samuel • couple • es
10
Patrick cuida mucho de sus huéspedes.
Pros:

El servicio y la hospitalidad de Patrick fue un 10/10. La habitación es muy grande y el patio/zona de piscina es bonito y acogedor.

Cons:

El baño pese a ser privado, no tiene puerta. Si viajas solo no es un punto negativo, pero compartiendo habitación si.

2026-05-14 • via Nuitee
B
Betty • couple • fr
8
Pros:

Hôte très sympathique

2026-05-12 • via Nuitee
V
Vicki • solo_traveller • de
9
Pros:

A calm and friendly atmosphere. Patrick and his wife are super nice people and it's always a pleasure to talk to them. I had a great time there :)

2026-05-04 • via Nuitee
M
Missir • solo_traveller • bd
1
The main door has no locked.A/C was not working. Washroom was flooded by the licking water.
Pros:

The main door has no locked

Cons:

A/C was not working

2026-03-31 • via Nuitee
C
Charlotte Stephanie Martha • couple • de
8
2026-01-15 • via Nuitee