Casa Bonzay

Hotels
9.2 (134 reviews)
Calle 28 entre 5 y 7 #140-A , Bacalar , mx

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Tour desk
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Firm Bed

Categories

Cleanliness
8.51
There were some tiny ants in the room, but they didn't bother the guest significantly.
Service
9.98
Hosts are described as charming and very responsive.
Location
9.52
Great location within walking distance to amenities and attractions.
Room Quality
8.97
Rooms were mentioned as large and comfortable, with secure facilities.
Amenities
9
Well-equipped kitchen and pleasant common areas noted positively.
Value for Money
9.46
A cost-efficient lodging option with good price-value ratio.
Food and Beverage
8.51
No specific comments on food, general kitchen availability mentioned.
Overall Experience
9.68
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Luxurious Accommodation in Bacalar

Modern Amenities: Casa Bonzay offers rooms with air conditioning, fully equipped kitchens, and flat-screen TVs. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.

Convenient Facilities: Guests can enjoy a private entrance, free WiFi, and parking on-site. The coffee shop and lounge provide perfect spots to unwind after a day of exploring the area.

Explore with Ease: Take advantage of sightseeing tours nearby and relax knowing that a baby safety gate is available. Book your stay at Casa Bonzay for a memorable experience in Bacalar.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 134 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
P
Paul • solo_traveller • gb
10
Pros:

The room was great, clean and with a hot shower. We made dinner in the shared kitchen and ate on the upstairs terrace which was a treat. A chilled place to hang out and people watch. It's centrally located only a 5 min walk to the town or lagoon. Zayed is a wealth of knowledge and offers boat tours which are reasonably priced. Wouldn't hesitate on staying again.

Cons:

Nothing

2026-05-18 • via Nuitee
N
NORIEGA MENDOZA • solo_traveller • mx
10
Pros:

Todo

Cons:

Contenta con todo

2026-05-13 • via Nuitee
A
Antonella Covitto • solo_traveller • it
8
2026-05-06 • via Nuitee
M
marion • couple • fr
10
Superbe je recommande
Pros:

-Clim
-bonne literie
- serviette de douche super douce, très agréable !
- à disposition l’étendoir pour étendre le linge dehors sur la terrasse.
- à 5 min à pied du centre et de la lagune.
-hôtes très accueillant

Cons:

Rien

2026-04-27 • via Nuitee
G
Geoffrey • solo_traveller • be
7
Pros:

La communication avec le responsable des lieux, l'infrastructure en général.

Cons:

Le matelas est un peu dur et inconfortable.
Une deuxième couverture aurait été appréciée.

2026-04-13 • via Nuitee
E
Elodie • family_with_children • fr
9
Pros:

On a pu garer la voiture à l'intérieur.
Lit confortable, clim, douche avec eau chaude. Très bon emplacement près de tout. Personnel attentif.

2026-04-10 • via Nuitee
R
Rendell • family_with_children • ca
10
Pros:

The place is exactly as advertised. I had a comfortable stay. Place was clean and close to the lagoon and park, where you will find restaurants.

Cons:

None

2026-03-29 • via Nuitee
J
Juuso • family_with_children • fi
10
Pros:

We stayed five days in Casa Bonzay and enjoyed our stay! The location is quiet, room is spacious and the owner Zayed is really friendly. We loved that there is kitchen and beautiful balcony for guests to use. We also did the boat tour with Zayed and it was great! Would love to come back!

2026-03-23 • via Nuitee
C
Candice • family_with_children • fr
8
Correct
Pros:

Bon emplacement, petite maison calme. Cuisine propre et pratique. Grande chambre.
Terrasse à l'étage pour petit déjeuner au soleil.
Fil pour étendre son linge dehors (pratique après l'avoir lavé à la laverie et qu'on ne veut pas passer les vêtements au sèche-linge).

Cons:

Lit très dur.
Le personnel, que nous n'avons pas vu, nous a accusés d'avoir laissé la climatisation allumée et la vaisselle sale lors de notre départ alors que tout ceci est faux.

2026-03-18 • via Nuitee
K
keliana • solo_traveller • br
7
Boa
2026-03-15 • via Nuitee
B
Bartolomeo • couple • dk
10
I would return here again and again and again
Pros:

Flexible check in, Zayed super host, full equipped kitchen, beautiful terrace to enjoy the afternoon breeze, spacious and well furnished room.

Cons:

I couldn’t stay longer

2026-03-07 • via Nuitee
D
diane • solo_traveller • ca
9
Pros:

Bien situé! Tranquillité du logement et très propre!🌞

2026-03-06 • via Nuitee
M
Marie-Pierre • solo_traveller • fr
8
Quel plaisir de se baigner dans la lagune aux sept couleurs!
Pros:

Bon rapport qualité prix qualité prix
Extrême gentillesse du propriétaire !

2026-02-14 • via Nuitee
H
Hauke • family_with_children • de
10
Pros:

Toller Gastgeber
Lage unweit vom Wasser, sehr zentral
Schöne Zimmer
Sehr guter Preis

2026-02-09 • via Nuitee
H
Harry (Netherlands) • solo_traveller • nl
10
Perfect place to stay in Bacalar
Pros:

Casa Bonzay is the perfect place to stay in Bacalar. Good room with fast wifi. Well equiped kitchen, and nice balcony to spend some time. Good location only a few blocks from the main square and the lake. The owner Zayed is very friendly and helpful, he also runs Bonzay Tours and with him a did a great tour on the lake which you should not miss. If I ever will return to Bacalar then is this my place to stay again.

2026-02-09 • via Nuitee
E
Elias • solo_traveller • at
10
Pros:

Clean, good mattress, hot water, you can use the fridge and kitchen if you want
The host Zayed is super nice, gave good tips on where to eat & swim
I would definitely go back

Cons:

Nothing wrong

2026-01-31 • via Nuitee
A
alain • family_with_children • fr
9
Pros:

Très bien placé. Chambre correct et propre.
Avons apprécié la terrasse.
Cuisine bien équipée.
Nous avons fait un tour de bateau sur la lagune organisé par notre hôte. Super sortie.

Cons:

Rien.

2026-01-24 • via Nuitee
V
VICTOR MANUEL • couple • mx
10
Buen hospedaje a un excelente precio
Pros:

Bien ubicado, cocina y lo necesario. Muy bien

Cons:

Todo bien

2026-01-20 • via Nuitee
V
VICTOR MANUEL • couple • mx
10
Gratos momentos
Pros:

Buena ubicación, costo barato, el anfitrión Zayed muy amable

Cons:

Sin comentario

2026-01-19 • via Nuitee
T
Tanya • family_with_children • ca
10
Pros:

Fantastic location, safe, well stocked kitchen for shared use, host was very friendly and helpful. Nice patio up top.

Cons:

Bed was a bit hard but we still rested fine for the 3 days we were there. Great value for the cost and would definitely stay there again.

2026-01-17 • via Nuitee