Casa Bonzay

Hotels
9.2 (141 reviews)
Calle 28 entre 5 y 7 #140-A , Bacalar , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Firm Bed

Categories

Cleanliness
8.51
There were some tiny ants in the room, but they didn't bother the guest significantly.
Service
9.98
Hosts are described as charming and very responsive.
Location
9.52
Great location within walking distance to amenities and attractions.
Room Quality
8.97
Rooms were mentioned as large and comfortable, with secure facilities.
Amenities
9
Well-equipped kitchen and pleasant common areas noted positively.
Value for Money
9.46
A cost-efficient lodging option with good price-value ratio.
Food and Beverage
8.51
No specific comments on food, general kitchen availability mentioned.
Overall Experience
9.68
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Luxurious Accommodation in Bacalar

Modern Amenities: Casa Bonzay offers rooms with air conditioning, fully equipped kitchens, and flat-screen TVs. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.

Convenient Facilities: Guests can enjoy a private entrance, free WiFi, and parking on-site. The coffee shop and lounge provide perfect spots to unwind after a day of exploring the area.

Explore with Ease: Take advantage of sightseeing tours nearby and relax knowing that a baby safety gate is available. Book your stay at Casa Bonzay for a memorable experience in Bacalar.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
F
Freezee • solo_traveller • ca
9
2026-09-06 • via Nuitee
S
Solene • couple • fr
10
Très bon séjour.
Pros:

Très bon rapport qualité prix. L’hôte a été très accueillant et propose également un service de tour en bateau à prix raisonnable. Il a également été de très bons conseils quant aux activités à faire sur place.

2026-08-20 • via Nuitee
M
Makmal • couple • il
8
Pros:

The room was a good size and it was clean, the bed was comfortable, there was good AC and a good fan, warm water

Cons:

There wasn’t a reception to talk to

2026-08-10 • via Nuitee
J
Josefina • couple • au
10
Great place to stay in Bacalar
Pros:

Great place to stay in Bacalar! It is centrally located, and you can also book lagoon tours directly from there. The room was comfortable and had everything we needed, including air conditioning, a fan, a Smart TV, hot shower, and Wi-Fi. There is also a shared kitchen available for guests and a nice terrace to relax.
Zayed was very hospitable throughout our stay, and we had a great time at his place. We went on his lagoon tour and he gave us the best recommendations and advice for enjoying Bacalar. We would definitely stay here again!

2026-08-09 • via Nuitee
A
Alice • solo_traveller • it
9
Pros:

Affittacamere sito in una posizione strategica a pochi minuti a piedi sia dalla laguna, sia dal centro del paese.
La camera è pulita e la casa accogliente, ma il punto forte è indubbiamente la gentilezza e disponibilità del proprietario.
Zayed organizza anche gite nella laguna consigliatissime!

2026-08-08 • via Nuitee
D
Danel • solo_traveller • es
10
Pros:

Zayed is a great host, helping with the tours and choosing the best guides

2026-07-24 • via Nuitee
M
Matteob • solo_traveller • it
10
Pros:

Excelente casa.
La habitación estaba muy limpia y tenía todo lo que necesitábamos. También había una cocina compartida muy cómoda y bien equipada.
Reservé la excursión a la laguna con él.

2026-07-09 • via Nuitee
L
Lyr • solo_traveller • pl
10
Pros:

Loved my stay at Casa Bonzai. The house is clean, comfortable, and well maintained. The AC works very well, the facilities have everything you need, and the balcony is a lovely place to sit and relax.

What stood out most was the atmosphere. Zayed and his family are warm, friendly, and genuinely helpful people who made me feel welcome from the moment I arrived.

Casa Bonzay has a relaxed, homey feeling that made it easy to settle in and enjoy my time in beautiful Bacalar.

2026-05-29 • via Nuitee
A
Aaron • solo_traveller • de
10
2026-05-29 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

The room was great, clean and with a hot shower. We made dinner in the shared kitchen and ate on the upstairs terrace which was a treat. A chilled place to hang out and people watch. It's centrally located only a 5 min walk to the town or lagoon. Zayed is a wealth of knowledge and offers boat tours which are reasonably priced. Wouldn't hesitate on staying again.

Cons:

Nothing

2026-05-18 • via Nuitee
N
NORIEGA MENDOZA • solo_traveller • mx
10
Pros:

Todo

Cons:

Contenta con todo

2026-05-13 • via Nuitee
A
Antonella Covitto • solo_traveller • it
8
2026-05-06 • via Nuitee
M
marion • couple • fr
10
Superbe je recommande
Pros:

-Clim
-bonne literie
- serviette de douche super douce, très agréable !
- à disposition l’étendoir pour étendre le linge dehors sur la terrasse.
- à 5 min à pied du centre et de la lagune.
-hôtes très accueillant

Cons:

Rien

2026-04-27 • via Nuitee
G
Geoffrey • solo_traveller • be
7
Pros:

La communication avec le responsable des lieux, l'infrastructure en général.

Cons:

Le matelas est un peu dur et inconfortable.
Une deuxième couverture aurait été appréciée.

2026-04-13 • via Nuitee
E
Elodie • family_with_children • fr
9
Pros:

On a pu garer la voiture à l'intérieur.
Lit confortable, clim, douche avec eau chaude. Très bon emplacement près de tout. Personnel attentif.

2026-04-10 • via Nuitee
R
Rendell • family_with_children • ca
10
Pros:

The place is exactly as advertised. I had a comfortable stay. Place was clean and close to the lagoon and park, where you will find restaurants.

Cons:

None

2026-03-29 • via Nuitee
J
Juuso • family_with_children • fi
10
Pros:

We stayed five days in Casa Bonzay and enjoyed our stay! The location is quiet, room is spacious and the owner Zayed is really friendly. We loved that there is kitchen and beautiful balcony for guests to use. We also did the boat tour with Zayed and it was great! Would love to come back!

2026-03-23 • via Nuitee
C
Candice • family_with_children • fr
8
Correct
Pros:

Bon emplacement, petite maison calme. Cuisine propre et pratique. Grande chambre.
Terrasse à l'étage pour petit déjeuner au soleil.
Fil pour étendre son linge dehors (pratique après l'avoir lavé à la laverie et qu'on ne veut pas passer les vêtements au sèche-linge).

Cons:

Lit très dur.
Le personnel, que nous n'avons pas vu, nous a accusés d'avoir laissé la climatisation allumée et la vaisselle sale lors de notre départ alors que tout ceci est faux.

2026-03-18 • via Nuitee
K
keliana • solo_traveller • br
7
Boa
2026-03-15 • via Nuitee
B
Bartolomeo • couple • dk
10
I would return here again and again and again
Pros:

Flexible check in, Zayed super host, full equipped kitchen, beautiful terrace to enjoy the afternoon breeze, spacious and well furnished room.

Cons:

I couldn’t stay longer

2026-03-07 • via Nuitee