Casa de Mármol

Hotels
9.5 (188 reviews)
Bernardo Darquea 23-48 entre Primera Constituyente y Veloz , Riobamba , ec

Children allowed

Facilities

Television in common areas
Free wired internet
Internet access
Concerts/live shows
Private picnics
Wine release events
Reception hall
Fishing nearby
Horse riding nearby
Hosted evening meal (reserve)
See all facilities

Review Highlights

Pros:
Exceptional service
Friendly and helpful staff
Cons:
Cleanliness issues
Room discrepancies

Categories

Cleanliness
7.9
Several reviews highlighted issues with cleanliness, including dirty linens and lack of proper maintenance.
Service
10
Multiple reviews praised Irma and the staff for being incredibly helpful and attentive to guests' needs.
Location
9.9
Guests felt safe and well-guided in the area, especially during national unrest in Ecuador.
Room Quality
8.9
While some reviews praised the comfort, others noted discrepancies between the advertised and actual room quality.
Amenities
9.9
Guests appreciated the amenities available, including massages and laundry service.
Value for Money
10
Many found the overall experience to be a bargain given the service and comfort offered.
Food and Beverage
9.4
Breakfast received mixed feedback; some praised its quality while others noted the setting was cramped.
Overall Experience
10
The overwhelming sentiment in reviews was positive, with guests expressing strong gratitude and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Luxurious Stay at Casa de Mármol

Modern Amenities: Enjoy the convenience of a fully equipped kitchen, air-conditioned units, and a cozy patio with garden views in each unit.

Relaxing Terrace: Unwind on our terrace and soak in the beautiful surroundings of Riobamba.

Safety First: Rest assured, we prioritize your safety. A photo of your citizenship card (CIU) will be required for verification, ensuring a secure stay for all guests.

Book your stay at Casa de Mármol now and experience comfort, relaxation, and top-notch security!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 2.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 188 reviews
Cleanliness: 7.9
Service: 10
Location: 9.9
Room Quality: 8.9
Amenities: 9.9
Value for Money: 10
Food and Beverage: 9.4
Overall Experience: 10
F
Fiona Pallarés couple es
10
Pros:

Casa de Mármol es un alojamiento familiar muy acogedor y no podríamos haber estado mejor. Irma es una bellísima persona y está siempre atenta y dispuesta a ayudar en lo que sea. Yo me puse enferma durante mi estancia y me cuidó y estuvo pendiente de si necesitaba algo siempre. El desayuno es casero y completísimo. Muy buenas recomendaciones locales y consejos sobre como moverse por Riobamba o alrededores. Muchísimas gracias Irma!

Cons:

La ubicación no está 100% en el centro pero se llega caminando en 10-15 minutos. Para nosotros no fue ningún problema.

2026-06-20 via Nuitee
A
Anna extended_group fr
10
Superbe séjour
Pros:

Irma et sa famille nous ont accueilli avec une gentillesse et une générosité rare. La chambre est spacieuse, très confortable et très propre, nous avons été ravis de notre séjour. Mention spéciale pour le petit-déjeuner copieux et délicieux !

Cons:

Rien.

2026-06-19 via Nuitee
M
Marie-Hélène couple ca
9
Pros:

Lovely staff

2026-06-08 via Nuitee
V
Victor solo_traveller fr
10
2026-06-07 via Nuitee
S
Stefanie solo_traveller de
9
Pros:

Eine unglaublich herzliche und hilfsbereite Gastgeberin! Tolles Frühstück und Fokus auf Gemeinschaftsgefühl. Großzügiges Wohnzimmer. Empfehlenswert!

2026-06-01 via Nuitee
G
Guillermo solo_traveller ec
10
Muy recomendado
Pros:

La hospitalidad

Cons:

Todo está bien

2026-05-28 via Nuitee
T
Tom couple be
9
Wonderful family-owned hostal in Riobamba
Pros:

Great family-run hostal in Riobamba. We stayed in the mini-suite on the top floor : large room with kitchen area, great beds, very good shower. Irma and her family immediately make you feel at home. We got plenty of information about local dining options, shops, guided tours, etc. Wonderful breakfast with fresh products. There is a paid closed parking available very close to the hostal.

Cons:

The stairs are quite narrow, so getting our heavy suitcases to the top floor was a bit tricky.

2026-05-27 via Nuitee
Y
YOSHIHITO solo_traveller jp
10
Pros:

Wifi強い
シャワー熱い
朝飯が最高
屋上から山が見える

Cons:

なし

2026-05-26 via Nuitee
D
Deborah solo_traveller fr
9
Pros:

Accueil aux petits oignons ! Irma est une hôte très gentille et prévenante. Elle nous a permis de profiter de notre chambre avant l'heure officielle de check-in. De nombreux communs accessibles à tous. Petit-déjeuner délicieux !

Cons:

L'isolation phonique des chambres sur l'extérieur et vis-à-vis des autres chambres est vraiment très faible. On entend tout.

2026-05-26 via Nuitee
A
Anastasiia solo_traveller ae
10
The best stay in Riobamba!
Pros:

It is the best place to stay in Riobamba. It is not just a stay it is local family experience. One of the most attentive, kind, supportive people which I met. I’m super thankful for everything what they ve done for me. And the room are comfortable and clean.

Cons:

Nothing

2026-05-21 via Nuitee
A
ALE couple ec
10
Pros:

La atención de la anfitriona Irma cómo si estuvieras en casa muy amable y preocupada por todo lo que pudieras necesitar. Lo recomiendo con seguridad

2026-05-10 via Nuitee
F
FinnClubEcuador couple ec
10
Pros:

Безупречно чисто, по домашнему уютно, великолепный завтрак, отличный персонал. Если вам нужно остановится в Риобамбе по делам или на отдыхе- рекомендую на все 100%


Impecablemente limpio, con un ambiente acogedor como en casa, un desayuno excelente y un personal maravilloso. Si necesitan hospedarse en Riobamba por trabajo o descanso, lo recomiendo al 100 %.

Impeccably clean, with a cozy, home-like atmosphere, an excellent breakfast, and wonderful staff. If you need a place to stay in Riobamba for business or leisure, I highly recommend it 100%.

2026-05-10 via Nuitee
L
Leonard solo_traveller de
10
2026-05-01 via Nuitee
J
Jackson couple us
9
Really comfortable relaxing stay with nice facilities and staff.
Pros:

Great shower, comfortable bed, felt safe, super friendly staff. Great food!

Cons:

Our room was slightly noisy

2026-04-26 via Nuitee
solo_traveller ec
10
2026-04-24 via Nuitee
J
Jose Luis extended_group ec
10
Volveré pronto
Pros:

Todo excepcional !!!!

2026-04-23 via Nuitee
P
Parraga solo_traveller ec
10
Pros:

Me gustó mucho la acogida que nos dió Irma, un lugar como su fuera mi propio hogar, tiene todo para pasar un viaje hermoso y hace recomendaciones muy buenas

2026-04-23 via Nuitee
P
Peter solo_traveller de
10
Pros:

Sehr freundlich und hilfsbereit!

2026-04-22 via Nuitee
M
maxime solo_traveller be
10
2026-04-19 via Nuitee
P
Priscila solo_traveller ec
9
muy acogedora
Pros:

la calidad de los anfitriones muy buena son muy amables, lo malo es que me senti mal en la noche pero el esposo de la señora me ayudo a guardar mi vehiculo en el garaje porque llegue muy mal, muy amables ellos

Cons:

todo bien

2026-04-16 via Nuitee