Heaven's Gate Home Stay -Free pick up service-Free laundry service-Panoramic view of Tianmen Mountain

Hotels
9.7 (185 reviews)
Sanyanqiaoju Village No. 3, Nanzhuangping Group, Yongding District , Zhangjiajie , cn

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great food
Beautiful views
Cons:
Some noise issues near transport

Categories

Cleanliness
9.45
Generally clean and well-maintained, with several praises for cleanliness.
Service
10
Highly praised for exceptional hospitality and helpfulness from the family.
Location
9.42
Good location with beautiful views, but some mention of distance from city center.
Room Quality
9.96
Rooms are described as clean, spacious, and comfortable with wonderful views.
Amenities
9.41
Offers great amenities such as heated toilet seats and beautiful garden views.
Value for Money
9.44
Good value based on the services provided and the quality of stay.
Food and Beverage
9.9
Food was frequently mentioned as delicious and plentiful, adding to the experience.
Overall Experience
10
Overall experience was exceptional based on guest reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:27

Property Description

Mountain Views and Outdoor Pool
Heaven's Gate Home Stay offers stunning mountain views and a year-round outdoor pool with a pool bar, providing a perfect blend of relaxation and natural beauty.

Comfortable Accommodation
Each unit at the homestay is equipped with air conditioning, cable TV, and essential amenities like a kettle, shower, and slippers. The allergy-free and soundproof rooms ensure a comfortable stay for all guests.

Convenient Location
Located near Zhangjiajie National Forest Park and Tianmenshan National Forest Park, this property is an ideal choice for nature lovers. With free WiFi, free private parking, and a garden for relaxation, Heaven's Gate Home Stay promises a memorable stay for all guests.

Book your stay at Heaven's Gate Home Stay for a tranquil retreat amidst the picturesque landscapes of Zhangjiajie.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.7
Based on 185 reviews
Cleanliness: 9.45
Service: 10
Location: 9.42
Room Quality: 9.96
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 9.9
Overall Experience: 10
R
robbirubbi solo_traveller it
10
Pros:

Oltre ad una bellissima camera la famiglia che gestisce l albergo e stata davvero carinissima
Il figlio ci ha fatto da guida in giro per le montagne e i genitori hanno cucinato dei pasti buonissimi
Voglio davvero ringraziarli ancora

Cons:

L esterno non è tanto bello

2026-06-20 via Nuitee
S
Soraya couple at
10
Pros:

The owner was incredibly helpful from start to finish. He picked us up from the airport and helped us plan our visit around Zhangjiajie. He also arranged discounted tickets for the Fox Fairy Show before we arrived, which was greatly appreciated. After our visit to Tianmen Mountain, we learned that he had become a father that very same day. Despite such an important personal event, he was still attentive and ensured everything went smoothly for us. Highly recommended.

2026-06-17 via Nuitee
R
Rotkirch solo_traveller de
10
Pros:

Excellent stay, super nice owners and very helpful and kind, helped us booking and planning the days, could not have been better :)

2026-06-15 via Nuitee
G
Goncharov solo_traveller ru
10
2026-06-14 via Nuitee
N
Nuno couple pt
9
perfect
Pros:

The view from the Hotel is great, you can really see Tianmen mountain as depicted on the photos. The room was very spacious, modern and clean. Breakfast was included and everyone was really welcome, kind and professional towards us. The hotel owner provided a lot of guidance upon the attractions in Zhangjiajie and Tianmen Gate, helping us organize the best with the time we had. When leaving the Hotel, he called a cab to our next destination and was available online during our travel to the next accomodation for any needed support. Would definitely stay over again and recommend this hotel.

Cons:

Nothing. Could be a bit closer to the downtown, but it is easily accessible by car in 5min.

2026-06-07 via Nuitee
L
Liliana Loredana couple es
10
Zhangjiajie
Pros:

Todo perfecto!!Es un hotel familiar y todos son muy amables😊.Isaac(el hijo que lo lleva)nos hizo todas las reservas (y con descuentos)del parque de Zhangjiajie y Puerta del Cielo.Tienen opción de cenar allí (muy buena la comida)ya que es un poco apartado de la ciudad.Vino a recogernos y también nos llevó de vuelta a la estación de tren de Zhangjiajie.Tambien nos llevó y recogió a la puerta de entrada al parque Zhangjiajie(pagando pero fue muy cómodo al no estar pendiente de llamar didi y si llegan).Se nos había cancelado el tren que teníamos para el día siguiente y nos hizo otra reserva de la app china.Recomendado 100% .Graciasss por todo Isaac 🤗!!!! Te esperamos a España también!!!

Cons:

Que era un poco lejos de la ciudad,pero la verdad que en 3 días que estuvimos no nos dio tiempo tampoco de poder ir a la ciudad. Dos día visitamos el parque y una a la Puerta del Cielo.

2026-06-07 via Nuitee
V
Vladimir couple ru
10
2026-05-31 via Nuitee
P
Paola extended_group es
10
Perfect vacation
Pros:

My best place in china the location amazing and the amenities as well

Cons:

Nothing I like it all

2026-05-30 via Nuitee
B
Bosky1980 solo_traveller it
9
Pros:

La gestione familiare della struttura e la gentilezza e disponibilità dello staff. Abbiamo richiesto la cena e si sono attivati immediatamente per organizzarla ed inoltre ci hanno offerto gratuitamente il trasporto in aeroporto.
Bellissimo il giardino sul retro con vista sulla Porta del paradiso

Cons:

Nulla

2026-05-28 via Nuitee
A
ANA LIZETH KARINA solo_traveller pe
10
2026-05-26 via Nuitee
A
Ana Maria solo_traveller pt
10
If you want feel like the name of this acommodation, stay here!
Pros:

The view is magnificient, in front of Tianmen Cave Mountain.
The owner and his familly are 5 stars!
He advises how the best way to get around the park and tries to buy the tickets at the best price possible.
The food ( dinner) is delicious made for your familly.
I higly recommend stay in this acommodation.

Cons:

Nothing

2026-05-26 via Nuitee
A
Adema couple kz
10
Pros:

Everyone was so friendly and helpful! The place is very cute!

2026-05-25 via Nuitee
A
Aigerim couple kz
10
Pros:

Сам хозяин встретил и проводил меня. Очень понравилось, что правильно подобрал мне маршрут в парк 张家界 и в другие места , очень было полезно
Его семья максимально поддерживает твое проживание. Мама постирала и погладила мне одежду((бесплатно)

谢谢老板 不会忘记这几天带你那边

Cons:

Нет лифта и кондиционера

2026-05-21 via Nuitee
P
Polona couple si
10
Highly recommended!
Pros:

We had an excellent stay at this hotel. The owners were incredibly friendly, welcoming, and always willing to help. They provided us with very useful information and recommendations for visiting local attractions, which made our trip even better. Everything was great, and we truly felt comfortable during our stay. Highly recommended!

2026-05-18 via Nuitee
P
Polina couple ru
10
Мы очень довольны, успели за три дня в Чжандзадзе посмотреть Фуронг, Тяньмэнь, Национальный парк и получили прекрасные в
Pros:

Мы очень благодарны хозяину отеля, господину Ло, за гостеприимство и помощь. Нас бесплатно встретили с вокзала, рассказали про все возможные варианты посещения национального парка и горы Тяньмэнь, составили подробный маршрут, купили для нас билеты со скидкой, дали карту, помогли выбрать билеты в Фуронг, кормили домашними завтраками и ягодами прямо с ветки :)) Была очень душевная семейная атмосфера, мы познакомились со всей семьей господина Ло. Сам господин Ло прекрасно говорил по-английски и помогал с любыми запросами. На заднем дворике была терраса с чудесным видом на гору Тяньмэнь, нам накрывали завтрак там. Сам номер очень чистый и приятный: две комнаты спальни и большая ванная с джакузи (отлично после дня в горах!). Положили все самое необходимое: щетки, шампуни, тапочки, полотенца, фен, чайник, чай. Каждый день пополняли питьевую воду. В одной из комнат было очень уютное место для чая с сервизом. На ресепшене всегда были бесплатные закуски, бесплатная вода в бутылках и чай. Очень рекомендуем всем это место и благодарим хозяев :))

2026-05-15 via Nuitee
S
Simcha Lizardi solo_traveller il
10
The best place in the Zhangjiajie
Pros:

Every thing, the room, the bed, the view, the ubication and the staff of the hotel is very nice, they help us about all thing, reservation for the atractions, Issac explaid us about the trip in the atractions and he was Free pick up to the airport two ways, and the station of the Tianmen Mountain. The breakfast and the dinner has delicius thank you for all your atention for us and thank you for your mother, she are very nice person, we have yours in us heart.

Cons:

to leave. I hope we can come back again, next time.

2026-05-12 via Nuitee
C
Cristina couple es
10
Hotel con mucho encanto
Pros:

La cama es maravillosa
Tiene unas vistas espectaculares
Los dueños son muy amables

Cons:

Está un poco lejos del centro
Hay q subir escaleras y con las maletas cuesta un poco
Le falta un poco de limpieza sobretodo el suelo

2026-05-11 via Nuitee
C
Cristina couple es
10
Hotel con mucho encanto
Pros:

El lugar es muy bonito
La cama espectacular
La atención de los dueños genial

Cons:

Está un poco apartado del centro

2026-05-10 via Nuitee
O
Olga solo_traveller ru
10
Pros:

Место оставило самые приятные впечатления. Кровать была как дома, спали здесь отлично! Прямо из номера открывался вид на небесные врата! Это был приятный сюрприз) В номере не было запаха сигарет, что очень важно для меня. Завтраки тоже были вкусные и домашние. Завтракали прямо во дворе, погода была летняя. Кроме того холле в течении дня можно сварить себе чашку кофе, мы так скучали по кофе в Китае и были рады такой возможности! Нас забрали с остановки автобуса и увезли обратно на железнодорожный вокзал. Включённый трансфер это тоже удобно! Дом расположен вдали от всего, мы пользовались такси чтобы доехать до города и однажды даже доехали на автобусе номер 8 обратно до отеля. Недалеко несколько простых магазинов и кафе.
Нам была по душе простая сельская атмосфера с малоэтажной застройкой, ведь мы сами так живём)

2026-05-07 via Nuitee
F
Frances solo_traveller gb
10
Pros:

This homestay was an amazing place to stay to visit Tianmen Mountain and Zhangjiajie Park. The view was incredible from the communal areas and from one of the bedrooms we booked. The staff were so friendly and helped us getting to our destinations including to Furong the morning we left which was so much easier than getting the train. You can also book all your tickets through this homestay which is great.

Cons:

Nothing

2026-05-03 via Nuitee