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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Shared kitchen
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Convenient Amenities
Napoles Condo Suites, located just 4.4 km from Chapultepec Castle in Mexico City, offers a comfortable stay with a fitness center, garden, and lift. The property also boasts proximity to Chapultepec Forest and provides a shared kitchen for guests' convenience.
Family-Friendly Features
Ideal for families, the homestay provides a kids' pool, indoor play area, and children's playground. Parents can relax while their children are entertained in a safe and enjoyable environment.
Relaxation and Recreation
Guests can unwind and have fun with the indoor pool available at Napoles Condo Suites. Whether you prefer a refreshing swim or a leisurely lounge by the poolside, this property caters to your relaxation needs.
Experience comfort and convenience at Napoles Condo Suites - book your stay now for a memorable trip to Mexico City!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The area was convinient. Supermarket and restaurants were 2 minutes away.
They didnt gave me what I booked for. On booking it had pictures and directions, when i got there it was totally different. I booked for an entire apartment, when i got there they gave me an apartment with three rooms and one shared bathroom. Two other guests were in the same apartment and had to share the bathroom. Not what I booked for. Not even the building address was the same. Took me to a different building. Gave my complaint when i checked in and the lady assisting said she didnt had clue what booking was offering but that, that was what they had. Very bad experience. Didnt had privacy and had to share all the amenities. I arrived late so I had to stay for the night. I didnt got what I had booked for hence the reason I ended cancelling the reservation.
The location was perfect for what we were doing, it's very secure there's lots of security. It goes very quiet at night which was excellent and the staff were very helpful
I didn't realize it was only a bedroom and bathroom, which was a little bit weird for me, but the apartment itself was a great size. it didn't have good utensils.. knives forks etc or serving spoons. And we always had to wait for someone to let us into their complex which was a little frustrating because we didn't know about it.
El lugar
- Debería de resaltar que la locación es compartida, descripción que queda ambigua
- La locación no es la que está en la descripción del lugar, me tuve que desplazar un par de calles para llegar al lugar
- Tienes que llamar forzosamente para que alguien te de acceso, el contacto de la persona que está en la descripción del lugar te manda otro número para que llames y hasta después es que te dan acceso
- La persona que te da acceso parece estar en completo desconocimiento de lo que hace, está distraída todo el tiempo con el teléfono y te dice que no se pueden usar todas las amenidades del edificio y que cada que salgas le tienes que hablar para que te den acceso
Buena localización y personal muy atento y amable.
La entrada no es autónoma y se necesita enviar mensaje al personal cada que se requiere entrar; el tiempo de espera depende de si el personal no tiene que gestionar otros huéspedes al mismo momento. La cocina es compartida y sólo el cuarto principal tiene baño independiente, si no el baño también debe compartirse junto a otros 2 huéspedes. Esta información debería estar disponible en el anuncio de Booking, si no genera incomodidad y desatisfacción ya que uno agenda sin saber hasta que ya está ahí.
Ubicacion
No me han enviado la factura
Ubicación
Ubicación y servicios.
Molestias con la seguridad.
SIEMPRE ESTUVIERON PENDIENTE Y CUMPLIERON LOS PEDIDOS QUE HABIAMOS SOLICITADOS
El lugar en general, muy agradable
la atención super rápida y amable, todo perfecto en la habitación
Sería el acceso controlado, tal vez seri más cómodo que nos den una tarjeta de invitado o algo
La ubicación, hay muchas cosas cerca y es excelente para eventos en el WTC
La ubicación con respecto a mi itinerario
Limpieza del baño
No específica en publicación que el baño es compartido con otras 3-4 habitaciones
Tener que depender de alguien para que nos abriera la puerta del edificio cada vez que entrabamos
Location
Clean
Service
It was uncomfortable that a person from staff got inside without knocking and we were having an intimate moment. Don’t think that staff should have the liberty to enter once is ocuppied just because they have access
The location was perfect fits my expectations
Exelent place
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