Casa Cálido Hotel

Hotels
6.8 (140 reviews)
Calle 6 norte Entre 15 y 20 numero 340 , Cozumel , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Tour desk
Car hire
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Dirty facilities
Poor service issues
Unprofessional price adjustments

Categories

Cleanliness
4.55
Multiple mentions of dirty walls and undesirable smells.
Service
7.55
Mixed experiences regarding service; some positive mentions but significant issues reported.
Location
8.55
Convenient location, close to the main area.
Room Quality
5.55
Issues with lighting and finding shower temperature.
Amenities
7.55
Basic amenities; amenities mentioned but with some drawbacks.
Value for Money
5.55
Concerns about pricing and additional charges.
Food and Beverage
7.55
No specific mention, treated as standard quality for this hotel tier.
Overall Experience
7.55
Overall mixed experience with positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-22 06:40

Property Description

Luxurious Accommodation
Casa Cálido Hotel in Cozumel offers a range of air-conditioned units with modern amenities. Some units even feature a fully equipped kitchen and a balcony with outdoor furniture, ensuring a comfortable stay for all guests.

Convenient Services
Enjoy free WiFi, full-day security, and private check-in and check-out services at this homestay. The private entrance adds an extra touch of convenience for guests, making their experience hassle-free and enjoyable.

Explore with Ease
Located just 1 km from Cozumel International Airport, Casa Cálido Hotel offers easy access to sightseeing tours and a car rental service. Discover the beauty of Faro Celarain and other nearby attractions effortlessly during your stay.

Book your stay at Casa Cálido Hotel now and experience the perfect blend of comfort and convenience during your Cozumel getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.8
Based on 140 reviews
Cleanliness: 4.55
Service: 7.55
Location: 8.55
Room Quality: 5.55
Amenities: 7.55
Value for Money: 5.55
Food and Beverage: 7.55
Overall Experience: 7.55
G
Geovanni • couple • mx
10
2026-05-26 • via Nuitee
O
Ortiz Perez • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Animales en habitación

2026-05-24 • via Nuitee
A
Adonis • extended_group • ca
8
Great location with good value.
2026-05-21 • via Nuitee
S
Sofia • couple • it
1
2026-05-14 • via Nuitee
B
Brian • solo_traveller • mx
10
2026-04-25 • via Nuitee
V
Vianney • solo_traveller • mx
9
Pros:

Muy céntrico, buena atención del personal.

2026-04-14 • via Nuitee
E
EdVise • couple • gb
7
Pros:

The place was empty and we had the whole floor for ourselves. It is good value for money, just be aware no towels, no hot water, no soap and beds are OK. You get what you paid for.
Staff were nice though you need to ask for everything.

2026-04-12 • via Nuitee
D
Dorota • solo_traveller • at
6
Pros:

Sehr zentrale Lage

Cons:

Zimmer war nicht ganz sauber, es lagen noch Haare in der Dusche. In der Nacht hört man die Maschine der Klimaanlage sehr laut und dadurch keinen Schlaf.

2026-04-06 • via Nuitee
F
fabrizio • solo_traveller • mx
8
2026-04-06 • via Nuitee
C
Cesar Curiel • solo_traveller • es
8
Pros:

Muy bien situado

2026-04-06 • via Nuitee
C
Clémence • couple • fr
7
Pros:

La chambre était très grande et le lit confortable !

Cons:

Pas d’eau chaude ni de pression pour les salles de bain communes et ils nous envoyé un mail pour nous prévenir…

2026-04-04 • via Nuitee
E
Edna • couple • co
7
2026-03-29 • via Nuitee
M
martin • couple • mx
9
2026-03-21 • via Nuitee
G
Gema • couple • es
8
2026-03-17 • via Nuitee
S
Sean • couple • la
9
2026-03-16 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pros:

Excellent pricing. Fairly central. Friendly staff

Cons:

Very basic the room would have been better with a table, bedside table and chair

2026-03-14 • via Nuitee
P
Perry • couple • mx
7
Pros:

Reasonable price,handy location

Cons:

Bathroom needs painting (new tile in shower was a good start)

2026-03-12 • via Nuitee
R
romano • couple • ca
8
2026-03-06 • via Nuitee
A
Antje • extended_group • de
8
2026-03-03 • via Nuitee
D
David • solo_traveller • ca
8
Good enough for me
Pros:

Budget friendly digs in a quiet area. Plentiful hot water.

2026-02-26 • via Nuitee