Casa Cálido Hotel

Hotels
6.8 (148 reviews)
Calle 6 norte Entre 15 y 20 numero 340 , Cozumel , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Tour desk
Car hire
Snorkelling
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Dirty facilities
Poor service issues
Unprofessional price adjustments

Categories

Cleanliness
4.55
Multiple mentions of dirty walls and undesirable smells.
Service
7.55
Mixed experiences regarding service; some positive mentions but significant issues reported.
Location
8.55
Convenient location, close to the main area.
Room Quality
5.55
Issues with lighting and finding shower temperature.
Amenities
7.55
Basic amenities; amenities mentioned but with some drawbacks.
Value for Money
5.55
Concerns about pricing and additional charges.
Food and Beverage
7.55
No specific mention, treated as standard quality for this hotel tier.
Overall Experience
7.55
Overall mixed experience with positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-22 06:40

Property Description

Luxurious Accommodation
Casa Cálido Hotel in Cozumel offers a range of air-conditioned units with modern amenities. Some units even feature a fully equipped kitchen and a balcony with outdoor furniture, ensuring a comfortable stay for all guests.

Convenient Services
Enjoy free WiFi, full-day security, and private check-in and check-out services at this homestay. The private entrance adds an extra touch of convenience for guests, making their experience hassle-free and enjoyable.

Explore with Ease
Located just 1 km from Cozumel International Airport, Casa Cálido Hotel offers easy access to sightseeing tours and a car rental service. Discover the beauty of Faro Celarain and other nearby attractions effortlessly during your stay.

Book your stay at Casa Cálido Hotel now and experience the perfect blend of comfort and convenience during your Cozumel getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 148 reviews
Cleanliness: 4.55
Service: 7.55
Location: 8.55
Room Quality: 5.55
Amenities: 7.55
Value for Money: 5.55
Food and Beverage: 7.55
Overall Experience: 7.55
S
Sandra • couple • es
1
2026-09-18 • via Nuitee
S
Sandra • extended_group • es
1
Fatal, no lo recomiendo
Pros:

Nada

Cons:

La habitación estaba horrible, falta de limpieza y mantenimiento en general. Teníamos reservadas 4 noches y viendo el estado nos fuimos a otro alojamiento.

2026-09-17 • via Nuitee
A
AMORES HERNANDEZ • family_with_children • mx
8
2026-09-04 • via Nuitee
D
Daniela • couple • gb
10
Excellent stay!
Pros:

The place is very clean, very quite and cool temperature! The owner is super kind and helpful. I did a late reservation but they answered me and received me promptly, despite it was out of hour check in. He also let me park my scooter inside the property. I loved my stay! Thank you so much!

Cons:

Nothing

2026-08-23 • via Nuitee
P
Pavlo • couple • ua
10
2026-08-14 • via Nuitee
N
Nattu • solo_traveller • au
8
2026-08-13 • via Nuitee
J
JUAN • solo_traveller • ve
5
2026-08-02 • via Nuitee
C
Claudio • solo_traveller • cl
1
Pros:

Nada...

Cons:

Muy mal acceso, peligroso. No habían utilices de aseo personal en baño, baño sucio.no había recepcionista.malas instalaciones

2026-07-17 • via Nuitee
E
edith Luna • couple • mx
8
Pros:

Encontré una oferta y me dieron una habitación en el segundo piso, sencilla y grande, con aire acondicionado.

Cons:

Lo que me incomodó fue el baño compartido que estaba demasiado sucio, no había ni shampoo ni jabón (había uno usado).
Además las almohadas olían a sudor rancio.
Probablemente por eso la oferta del precio.
Entiendo que quieren ahorrar costos pero...

2026-06-27 • via Nuitee
M
mirta • solo_traveller • ar
3
No recomendable
Pros:

El aire acondicionado que dispersa a el olor a húmedad

Cons:

La reserva no estaba disponible, la habitación q nos dieron nos cobraron más. Había una lombriz en el baño. Bichos en el techo, no había mesa de luz
Dejamos la llave en el buzón porque no había nadie y no nos dijeron que hacer.

2026-06-05 • via Nuitee
G
Geovanni • couple • mx
10
2026-05-26 • via Nuitee
O
Ortiz Perez • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Animales en habitación

2026-05-24 • via Nuitee
A
Adonis • extended_group • ca
8
Great location with good value.
2026-05-21 • via Nuitee
S
Sofia • couple • it
1
2026-05-14 • via Nuitee
B
Brian • solo_traveller • mx
10
2026-04-25 • via Nuitee
V
Vianney • solo_traveller • mx
9
Pros:

Muy céntrico, buena atención del personal.

2026-04-14 • via Nuitee
E
EdVise • couple • gb
7
Pros:

The place was empty and we had the whole floor for ourselves. It is good value for money, just be aware no towels, no hot water, no soap and beds are OK. You get what you paid for.
Staff were nice though you need to ask for everything.

2026-04-12 • via Nuitee
C
Cesar Curiel • solo_traveller • es
8
Pros:

Muy bien situado

2026-04-06 • via Nuitee
D
Dorota • solo_traveller • at
6
Pros:

Sehr zentrale Lage

Cons:

Zimmer war nicht ganz sauber, es lagen noch Haare in der Dusche. In der Nacht hört man die Maschine der Klimaanlage sehr laut und dadurch keinen Schlaf.

2026-04-06 • via Nuitee
F
fabrizio • solo_traveller • mx
8
2026-04-06 • via Nuitee