Pokoje Gościnne NAP

When I arrived late in the evening, I found the key lockbox open but there was no key to my room. I called for assistance and was told to go to another hostel belonging to the same organisation. As it was already late, I refused and asked someone to come and bring me the key. After about 10/15 minutes, a staff member arrived, but the room was not ready. Fortunately, she gave me another room with a bathroom. The bathroom itself was not in the best condition, and there was no information in the room about the Wi-Fi. The place is on an upper floor (possibly the third; I do not remember very well), and there is no lift, which could be a significant problem for people with mobility difficulties. I stayed for only one night, arriving late and leaving early the next morning, but overall the experience was disappointing.

W budynku brak windy, to utrudnienie jeżeli ktoś ma duży bagaż. Prysznic nie pierwszwj świeżości, ale widać że mieszkanie jest dobrze sprzątane.

Niewygodne łóżka i materace

Utrudniony kontakt telefoniczny. Na podane numery telefonu nie można w ogóle się dodzwonić. Nie przysłano mi instrukcji zameldowania na czas - dopiero mojej interwencji otrzymałem te informacje prawie o godzinie 17. W pokoju brud i nieporządek, gniazdko elektryczne wyrwane ze ściany. Zapadające się, stare, rozlatujące się łóżka. W łazience zamienione przyłącza gorącej i zimnej wody w baterii umywalkowej, bez żadnych dodatkowych oznaczeń o tym wspominających. Można się poparzyć przez to gorącą wodą. Niejasne zasady pobierania dodatkowej kaucji - do dzisiaj nie została mi ona zwrócona. Bardzo negatywne doświadczenie. Nigdy więcej nie skorzystam i nie polecam nikomu.

The nastiest place I stayed in during 10 years of travelling.
- On arrival, there were no check-in instructions, even though they had promised to send them before arrival.
We had to call and wait on the street for the instructions.
Other guests have apparently reported the same issue, but management has done NOTHING.
- The shower was leaking because of holes/damage in the bottom (see photos). The carpet next to it was wet and dirty from check-in (see photos). This issue had also apparently been reported before.
- The entire place was EXTREMELY DIRTY and covered in THICK DUST and GRIME (see photos). Some areas were so black they looked like MOULD and need proper inspection. The dust was even thick enough for someone to write “Adam was here” on it and appear on spider webs too (see photos).
- There was a BAD SMELL throughout the apartment. Every guest, de-facto signs up for breathing heavy dust (see photos).
- For around 120 EUR / 500 PLN per night, the place provided only hand soap and one towel per person. There was no shampoo, shower gel, or properly cleaned room.
- We booked a double bed for two people, but they provided only one bedcover. When we asked for a second one, they refused and said their double beds come with only ONE. That's actually funny.
- That one bedcover was HEAVILY STAINED, as were BOTH pillows (see photos). I cannot imagine how a hospitality business can keep bedding in such a condition.
- Does the management really expect people to drink from those cups left in the room? (see photos)
- The mattress was made of SPONGE material (see photos), something I have only seen in cheap student dormitories. That was not even the worst part.
- I strongly recommend staying away. The place needs a serious inspection by the relevant health authorities / Sanepid. Serious hygiene concerns. I am genuinely impressed by this experience—it is definitely a story I will be telling my friends: “How I stayed in Katowice for 120 EUR a night.”

Za tuto cenu nic. Jsem velmi spokojen.

Нет лифта,для девушек нести тяжёлый багаж на 3 этаж тяжело

Głośne zachowanie pań sprzątających

Brak windy, klucze odbiera się pod innym adresem, są dodatkowe zwrotne kałcie, kuchnia wspólna

Немає ліфту, господар не надав інструкції до заїзду аж до 00:00, поки я сама не подзвонила, з мене зняли депозит, без мого дозволу, про який не попереджали, скрипіли ліжка, дуже шумно через вокзал