The Ceo Suites

Hotels
Lebuh Nipah 5 The Ceo , Bayan Lepas , MY

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Laundry washed per local authority guidelines
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
Key access
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Smooth facilities
Cons:
Cleanliness of the bathroom
Lack of amenities

Categories

Cleanliness
4.61
Bathroom was not too clean and didn't match the suite.
Service
7.58
Standard service quality was mentioned as smooth facilities.
Location
7.62
The location is good for accommodation.
Room Quality
7.07
Overall room quality was acceptable, but bathroom needs improvement.
Amenities
5.1
Room lacked amenities like Netflix and a proper kitchen setup.
Value for Money
6.06
Decent value given the good location for a short stay.
Food and Beverage
5.81
Not explicitly mentioned, so standard quality for this hotel tier.
Overall Experience
5.78
Mixed experience; enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:51

Property Description

City Views and Convenient Location
Enjoy stunning city views at The Ceo Suites, located just a short distance away from popular attractions such as Queensbay Mall and Hammer Bay Beach.

Modern Amenities
Relax in a spacious seating area or prepare a meal in the fully equipped kitchen with a dishwasher and fridge. The accommodation also features air conditioning, heating, and a private bathroom for your comfort.

Nearby Attractions
Explore nearby attractions like Rainbow Skywalk at Komtar and Wonderfood Museum, with Penang International Airport just 4 km away. Book your stay at The Ceo Suites today for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 4.61
Service: 7.58
Location: 7.62
Room Quality: 7.07
Amenities: 5.1
Value for Money: 6.06
Food and Beverage: 5.81
Overall Experience: 5.78
P
Parvathi • couple • my
1
Pros:

Extremely disappointing experience. The service was very poor, with no clear guidelines or proper instructions provided to guests.

The biggest concern was the lack of security and privacy. There was no safe or secure storage inside the unit because there was no padlock. Even more seriously, someone entered our unit without our knowledge or permission after we had already checked in. This is completely unacceptable and is a serious breach of guest privacy and security.

Guests should be able to feel safe and have their privacy respected, especially after checking in. Entering a guest’s unit without informing them or obtaining permission is not acceptable under any circumstances.

Overall, this was a very unpleasant and frustrating experience. The management needs to take these issues seriously and improve their security, communication, and service standards. I would not recommend this place based on our experience.

2026-09-17 • via Nuitee
J
Jutaporn • couple • th
10
2026-09-16 • via Nuitee
M
muhammad khairuddin • couple • my
1
very bad
Pros:

nothing

Cons:

bilik bunyi bising..ada bunyi air..owner susah dihubungi..deposit pon susah dapat balik..sampai sekarang belum dapat

2026-08-29 • via Nuitee
9
97 • solo_traveller • my
1
2026-08-20 • via Nuitee
C
Choong • solo_traveller • my
2
2026-08-05 • via Nuitee
A
Abdul • solo_traveller • my
1
Disappointing
Pros:

Nothing

Cons:

Owner request to cancel due to no electricity but when we arrive we asking the property management they said that building was everything in good condition..

2026-08-03 • via Nuitee
S
Seok • solo_traveller • my
1
Worst experience using booking.com please block or black list
Pros:

When I reached the property, the owner cancel my booking when I trying to contact him. He apparently doesn’t want to answer my phone calls, WhatsApp. His property/ unit is over booked & and using the reasons, electricity supply is interrupted. I have to made a new reservation for my stay. I’m very disappointed with your platform, which I am using your services for so many years. I have to share this bad experience with my friends. Please block or black listed Zen bnb to avoid further incident.

Cons:

I don’t even have a chance to use any facilities , the booking is cancelled when I try to contact the owner. They are using others customers service counter as their own.

2026-07-13 • via Nuitee
M
Muhamad Amir Shafiq • couple • my
1
Cons:

Owner cakap bole tunggu kalau lewat. Tapi tiba2 owner cancelled booking

2026-07-08 • via Nuitee
M
Muhammad Hisyam Ganesh • solo_traveller • my
10
2026-07-05 • via Nuitee
M
Muhd • couple • my
8
2026-06-28 • via Nuitee
R
Rauman • solo_traveller • my
10
2026-06-27 • via Nuitee
M
Muhamad Amir Shafiq • family_with_children • my
1
Pros:

This owner not good

2026-06-24 • via Nuitee
M
Muhammad Hisyam Ganesh • family_with_children • my
10
2026-06-22 • via Nuitee
T
Tianna • solo_traveller • my
5
2026-06-15 • via Nuitee
F
Fiza • couple • my
2
Cons:

X bertolak ansur makan duit org

2026-06-13 • via Nuitee
C
chenxi • solo_traveller • cn
9
2026-06-13 • via Nuitee
Z
Zairul • couple • my
10
2026-06-12 • via Nuitee
E
Encik • solo_traveller • my
8
Pros:

The host service 👍
The place👍👍
Satisfied overall
Will be back soon

Cons:

Express check in and out

2026-06-10 • via Nuitee
A
Ahmad • solo_traveller • my
10
2026-06-06 • via Nuitee
F
Fiza • couple • my
7
Pros:

Nice 👍

2026-06-06 • via Nuitee