Oaks Casuarina Santai Resort

Hotels
•
Oaks Hotels & Resorts
8.8 (1917 reviews)
9 Dianella Drive , Kingscliff , au

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Cleanliness issues
Room quality concerns
Lack of privacy

Categories

Cleanliness
7.94
Mentioned issues with cleanliness in room, including dirty floors and wear on walls.
Service
9.41
Staff were noted as exceptional and accommodating.
Location
9.45
Location is convenient for access to Kingscliff and local amenities.
Room Quality
7.9
Several complaints about room quality including lack of blockout curtains and needed repairs.
Amenities
8.93
Nice amenities including a heated pool and beautiful public areas.
Value for Money
8.39
Prices in line with quality, but some areas need refurbishment.
Food and Beverage
9.44
Food at Spice Den was highly praised, contributing positively to experience.
Overall Experience
8.91
Despite some issues, overall stay was enjoyable and relaxing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:08

Property Description

Contemporary Balinese Design
Experience a unique blend of contemporary and traditional Balinese design at Oaks Casuarina Santai Resort. The property offers a tranquil ambiance that combines modern luxury with exotic charm.

Relaxation and Dining Options
Indulge in ultimate relaxation at the leafy cabana by the outdoor pool and spa. Treat your taste buds at the on-site restaurant, The Spice Den, serving delectable dishes in a stylish setting.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of 1 and 2-bedroom self-contained apartments with free WiFi and cable TV. Explore the nearby Cabarita Beach, Chinderah Golf Course, and Gold Coast Airport just a short drive away.

Experience luxury and serenity at Oaks Casuarina Santai Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that a daily housekeeping service is not included. Rooms will be serviced weekly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 1917 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
R
Rick • solo_traveller • au
9
Cons:

TV not working properly. Foxtel issue so possibly not their fault
Pool didn’t feel heated. Quite cold for swimming.

2026-07-25 • via Nuitee
L
Lysandra • couple • au
8
Had an amazing stay, staff were awesome, we will be back
Pros:

The hotel was beautiful, the room was amazing, styled really well and the bath in the room ✅

Cons:

Just some finer cleaning details, ask the cleaners to close the glass door and clean behind in the shower area.

2026-07-25 • via Nuitee
M
Michelle • couple • au
8
Pros:

The location. The room was very well equipped and very comfortable. The restaurant was beautiful, fabulous food.

Cons:

The traffic noise was loud in our room.

2026-07-24 • via Nuitee
R
rachel • couple • au
9
A real holiday vibe to this resort. Really enjoyed our stay. Will be back for sure
Pros:

The studio was so well appointed and felt lux. I really felt like I was on holidays. We wished we could have stayed more than a night. Felt more Balinese than some places I have stayed at IN Bali!

Cons:

Nothing :)

2026-07-24 • via Nuitee
L
Luke • family_with_children • au
10
2026-07-24 • via Nuitee
M
Mitchell • couple • au
8
2026-07-23 • via Nuitee
H
Howarth • extended_group • au
9
2026-07-23 • via Nuitee
M
mckinnon • solo_traveller • au
9
2026-07-22 • via Nuitee
A
Allan • solo_traveller • au
2
2026-07-22 • via Nuitee
N
Neva • solo_traveller • au
9
Pros:

Spacious rooms, large, beautiful swimming pool

2026-07-20 • via Nuitee
N
Nick • couple • au
8
2026-07-20 • via Nuitee
T
Tegan • solo_traveller • au
8
Pros:

Loved that parking was included in an allocated space which meant finding a parking spot a non issue. Also the rooms are spacious, well sound proofed and well fitted.

Cons:

It’s quite difficult to navigate the property and figure out how to access your rooms. There are some half levels and rooms are spread across a vast resort. The walking and stairs isn’t the issue however directly and maps are a little difficult to decipher.

2026-07-20 • via Nuitee
D
Danita • solo_traveller • au
9
2026-07-20 • via Nuitee
T
Tracey • couple • au
10
We will be back
Pros:

The fact most if not all rooms look over the long pool and are sheltered from high winds and storms. Very cosy. Also the restaurant Spice Den is very good food/ packed so you need to book

Cons:

Nothing comes to mind

2026-07-19 • via Nuitee
K
Kim • couple • au
8
Gorgeous property excellent food and amenities
Pros:

Beautiful location and amenities restaurant was fabulous

Cons:

The air con heater wasn’t working it would blow hot air initially then would blow cold all night we were cold

2026-07-19 • via Nuitee
M
Marilyn • solo_traveller • au
8
Cons:

To difficult for seniors like us to get to our room

2026-07-18 • via Nuitee
M
Mildi • solo_traveller • au
8
Lovely option near Casuarina Beach
Pros:

The location is near Casuarina beach which has a very nice walk. The room was lovely. Clean.

Cons:

Not a lot of restaurants near the hotel.

2026-07-17 • via Nuitee
A
Abigail • couple • au
10
Amazing
Pros:

We love coming here, the location is so close to the beach, the rooms are such a great size!
Feels like Bali yet so close to home

Cons:

Room size
Restaurant
Facilities

2026-07-17 • via Nuitee
B
BeeOh • solo_traveller • au
9
2026-07-16 • via Nuitee
T
Tom • family_with_children • ch
9
Pros:

Superwohnung

Cons:

Alles hat gefallen

2026-07-16 • via Nuitee