JstLikeHome - Old Town

Hotels
6.4 (179 reviews)
31 Montreal Road , Ottawa , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Spacious apartments
Cons:
Lack of heating
Cleanliness issues
Non-responsive service

Categories

Cleanliness
4.44
Various reviews indicated serious cleanliness issues, including dirty sofas and linens.
Service
6.91
Some reviews mentioned the lack of response from the owner regarding multiple issues.
Location
8.45
Despite the distance, many reviews appreciated the location's convenience.
Room Quality
4.4
Numerous comments described the room as uncomfortable, with poor heating and a lack of basic amenities.
Amenities
6.93
While some amenities were mentioned positively, the overall sentiment about heating and cleanliness was negative.
Value for Money
6.39
Given the issues faced, many felt it did not provide adequate value for the price.
Food and Beverage
6.84
No specific feedback was provided on food and beverage offerings.
Overall Experience
6.81
The overall sentiment reflects a negative experience due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 03:50

Property Description

Luxurious Amenities
JstLikeHome - Old Town offers a luxurious stay with air conditioning, free WiFi, and parking. Enjoy the convenience of a fully equipped kitchen, living room, dining area, 3 bedrooms, and 1 bathroom with premium amenities like a bath and a shower.

Entertainment Options
Experience entertainment at its best with an Xbox One provided in the spacious apartment. Relax and unwind in the comfortable seating area while enjoying your favorite games or movies.

Convenient Location
Conveniently located just 2.4 km from Rideau Locks and 2.6 km from Peace Tower, this non-smoking property provides easy access to top attractions like Rideau Hall and Ottawa Convention Centre. Book your stay at JstLikeHome - Old Town for a memorable experience in Ottawa.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 179 reviews
Cleanliness: 4.44
Service: 6.91
Location: 8.45
Room Quality: 4.4
Amenities: 6.93
Value for Money: 6.39
Food and Beverage: 6.84
Overall Experience: 6.81
B
Bruno couple br
4
Pros:

The location is excellent; it is perfectly pleasant to walk to downtown Ottawa, there is a bus stop right out front, and markets nearby. The place is very quiet and private.

Cons:

The cleaning was severely lacking: the bathroom was very dirty, and the bedroom was unclean—we even found cigarette butts and an empty juice bottle in one of the rooms. We slept in one bed on the first night, which was terrible; later, we moved to the other bedroom, where the bed was merely acceptable. The area outside the apartment was littered with trash and cigarette butts—though not *inside* the unit, it would not have been difficult to clean up. The oven was dirty, as were some of the kitchen utensils; the coffee maker still contained old grounds and was moldy, while the toaster was completely rusted. The heating system was very weak and lacked temperature controls; we requested extra heaters, but the host took over a day to deliver them, leaving us wearing cold-weather clothing throughout our entire stay. Furthermore, the closets offered no space to store anything, as they were packed full of empty appliance boxes. This accommodation is priced well below the average rate in Ottawa, making it a viable option if you are looking for a budget-friendly stay and do not mind overlooking these specific details.

2026-05-18 via Nuitee
J
Jo-zef family_with_children ca
1
We didn't stay. We had to look for a hotel room.
Cons:

My father and I went in to look at it. It was nothing like the pictures. It was scary and he didn't think it was safe to spend the night. The roof top access to the kitchen did not feel safe. The parking was a block and a half away.

2026-05-16 via Nuitee
S
Shomik Rayhan solo_traveller ca
1
Pros:

Nothing

Cons:

I understand this was a budget stay, so I expected some compromises, but unfortunately this place was far worse than expected. The biggest issue was that the fridge did not work during our entire 2-night stay. We had brought cooked food for ourselves and especially for our toddler, and most of it had to be thrown away. The host kept saying it would be fixed, but nothing was ever done. In the end, whatever money we saved by booking a cheaper place was spent again on buying food outside.

The bathroom door was also broken when we arrived. To be fair, that issue was eventually fixed after we reported it, but it should not have been in that condition in the first place. The overall cleanliness of the place was very poor — we even found someone’s used trousers hidden under the sofa cushions, which was honestly disgusting. There were also small insects in the kitchen area, and all of the sofas had visible stains on them, making the entire place feel unclean and poorly maintained.

The place was noisy as well, although considering the price point, that was something we could tolerate. What was most disappointing was that after all these issues, there was no apology, compensation, or refund offered by the host.

Overall, this was a very unpleasant experience, and I would not recommend anyone to book this place.

2026-05-13 via Nuitee
R
Raison family_with_children ca
4
Bon emplacement , endroit calme , spacieux et propre.
Pros:

l'appartement est spacieuse , bon pour recevoir une grande famille.

Cons:

l'état des meubles du salon ainsi que les lits dans les chambres sont à changer , non confortables. Nous avons mal dormi toute la nuit. l'évacuation de l'eau dans le lavabo est à revoir car il bouche même après avoir brossé les dents. Revoir aussi le système de chasse pour la cuve. Télécommande de la télé non disponible, impossibilité de l'ouvrir.

2026-05-13 via Nuitee
S
Stanislav Rudzinskyy solo_traveller fr
1
Cons:

Nous avons fait l'erreur de lire les commentaires après notre réservation et notre réaction fut: on ne va pas prendre le risque de dormir dans ce lieu avec notre enfant de 3 ans. En effet, d'après certains commentaires, le logement présentait même des équipements pas très aux normes. Alors nous avons préféré louer un autre lieu

2026-05-03 via Nuitee
E
Elhassane family_with_children fr
1
Horrible, fuyez !!
Pros:

Absolument rien, tout été cassé et d une rare saleté, c est une honte de pouvoir louer un tel taudis

Cons:

C’est gens sont des voleurs ni plus ni moins, le logement est un taudis sale, insalubre et dans un quartier qui craint. J’ai fait un signalement au pré de Booking. Un tel logement ne devrais pas pouvoir être mis en location

2026-04-26 via Nuitee
E
Elhassane solo_traveller fr
1
Pros:

Riens

Cons:

Logement insalubre,trop sale et toutes est abîmé.
la tele ne marche pas!
Le wifi ne marche pas !
Le frigo ne marche pas bien!
Le matelas non confortable!
Les canapés sale et cassé!
Bref une poubelle!!
Zero étoile

2026-04-26 via Nuitee
J
Jameel extended_group ca
10
2026-04-25 via Nuitee
M
Marcotte solo_traveller ca
3
2026-04-16 via Nuitee
A
Aline Canhisares solo_traveller br
3
Poderia ser nota 10, mas precisa de mais cuidados, principalmente limpeza
Pros:

Gostei da localização e o apartamento é bem espaçoso.

Cons:

O apartamento estava muito sujo e precisa de uma reforma urgente.

2026-04-14 via Nuitee
B
Brandon family_with_children ca
1
Pros:

N/a

Cons:

Wasn’t clean, furniture was falling apart, damage inside, bad location

2026-04-10 via Nuitee
W
Wilson extended_group ca
1
Prison would be better
Pros:

Nothing

Cons:

Absolutely filthy. Unsafe floors with soft spots . Crooked staircase from h*ll

2026-04-08 via Nuitee
G
Geraldine extended_group ca
1
Pros:

None, very disappointed the place.after we check the place after few minutes we left the place.

Cons:

The place is absolutely filty, couches are dusty and never been clean. The room closet is full dirt and cleaning supplies, the bedding look unchanged, the duvet don't have cover. Kitchen table and chairs is dusty.the parking massively challenging.Not safe to park the car.

2026-04-05 via Nuitee
R
Rosa Maria extended_group ca
8
2026-03-30 via Nuitee
I
Isabelle family_with_children ca
4
une expérience nettement insatisfaisante, caractérisée par des équipements non conformes, un manque d’entretien et une d
Pros:

L’hôte réponds rapidement aux questions.

Cons:

Lors de mon séjour, plusieurs éléments ont fortement déçu mes attentes et ont nui à la qualité de l'expérience : puisqu’il n’était pas conforme à la description lors de notre réservation.

Plusieurs équipements annoncés étaient absents ou inutilisables, notamment la console de jeux, les jeux de société, le lecteur Blu-ray, les DVD et la musique pour enfants. La télévision était sans télécommande, la rendant inutilisable.

La cuisine était très mal équipée pour un logement prévu pour sept personnes, avec un nombre insuffisant de couverts et l'absence de plaques de cuisson pour le four.

Le futon était cassé, avec un morceau de métal dépassant qui a même endommagé un vêtement.

Le parking annoncé comme "sur place" était en réalité situé à environ cinq minutes de marche, ce qui n'était pas conforme à la description.

Plusieurs problèmes d'hygiène et d'entretien ont été constatés : literie tachée et inutilisable, grille du four sale, terrasse non nettoyée avec des bouteilles et une caisse de bière laissées sur place.

Ces manquements ont créé une expérience décevante, bien loin de ce qui était promis dans l'annonce, et ont impacté négativement mon séjour.

2026-03-11 via Nuitee
B
Baviéba extended_group ca
4
Pas à l'aise, pas bien
Pros:

Le logement est bien situé et même s'il n'y a pas de parking avant, les proprios ont proposé un autre espace pour parker les voitures. Le logement est seul sur un bâtiment.

Cons:

L'appartement était mal tenu. Une odeur pas commode, les draps étaient sales, on y voyait comme des fluides corporels, les ustensiles étaient pas corrects. La TV n'avait pas de commande. Les fauteuils n'étaient pas du tout bien tenus. Il est vrai que le prix est abordable, que le logement a du potentiel, mais l'entretien laisse à désirer. Il était difficile de dormir dans de telles conditions.

2026-02-26 via Nuitee
S
Sanae duieb family_with_children ca
5
C’était pas mal
Pros:

La maison est spacieuse mais ça pue

Cons:

Pas de parking où stationner 1h à chercher ou poser la voiture
L’hôte m’a répondu après plusieurs appels

2026-02-09 via Nuitee
B
bruno extended_group fr
6
Pros:

La grandeur du logement

Cons:

Manque un peu d entretien

2026-01-29 via Nuitee
S
Silas family_with_children ao
6
2026-01-29 via Nuitee
M
Maya Fatima extended_group us
7
2026-01-20 via Nuitee