Arbio I Comfy Apart near Graz University

Hotels
8.3 (2248 reviews)
100 Grabenstraße , Graz , at

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful cleaning staff
Cleanliness of rooms
Cons:
Location issues
Inadequate room maintenance
Poor overall service

Categories

Cleanliness
7.86
The cleanliness was praised, but there were some issues reported with strange guests and few problems in rooms.
Service
10
The cleaning staff received high praise for their helpfulness, although overall service was criticized due to lack of personnel.
Location
6.33
The location was described as being in the middle of nowhere with no nearby amenities.
Room Quality
6.87
Numerous issues were reported with the room, including maintenance failures like burnt-out lights and leaks.
Amenities
9.32
Amenities mentioned such as cleanliness and standard hotel offerings were acceptable, but there were significant shortcomings.
Value for Money
8.35
Room prices seemed unjustified given the heavy criticisms of the stay.
Food and Beverage
8.31
The hotel does not offer breakfast, which was a significant drawback for many guests.
Overall Experience
9.36
The overall experience was heavily affected by multiple negative factors, yet some guests had satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:36

Property Description

Luxurious Sustainable Living in Graz

Sustainable Living: Urban Stay Graz offers a sustainable living experience with an electric vehicle charging station and a garden for guests to enjoy nature views.

Modern Amenities: Each apartment features a fully equipped kitchen, flat-screen TV, and free WiFi, ensuring a comfortable stay for guests.

Outdoor Activities: Guests can partake in skiing and hiking in the surrounding areas, with a picnic area available for a relaxing day outdoors.

Experience luxury and sustainability at Urban Stay Graz - book now for an unforgettable stay in Graz!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 2248 reviews
Cleanliness: 7.86
Service: 10
Location: 6.33
Room Quality: 6.87
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 8.31
Overall Experience: 9.36
U
Unberto solo_traveller de
10
Schöne Zimmer geräumig das Gebäude ist neuwertig und die Lage ist aber fett auch sehr geräumiges. Schöne Balkon gerne wi
Pros:

Es war modern, schön, sauber und gut ausgestattet 👍

2026-08-29 via Nuitee
A
Aabha couple in
8
Overall, I liked the apartment.
Pros:

I like that the room was quite equipped with all the necessary items. The bed was comfy too.

Cons:

The door adjacent to my room was annoying and disturbing. Since it is heavy, it shook my room every single time when in use. I did complain, but nothing was done during my stay. Secondly, It was an expensive stay considering the location.

2026-08-27 via Nuitee
B
Badea solo_traveller at
1
2026-08-26 via Nuitee
M
Max_Elli_Ale solo_traveller it
10
Appartamento senza difetti
Pros:

Appartamento spazioso e ben attrezzato, con letti comodi e un bagno ottimale, dalla doccia al phon. Molto comoda e rilassante la sedia sospesa e carino anche il balcone.
Ottima insonorizzazione riguardo alla strada e ottima posizione se si vuole visitare Graz in giornata.

Cons:

Il parcheggio a pagamento al coperto è un po' caro ma c'è una alternativa molto conveniente a pochi metri dall'appartamento in Hochsteingasse con parcheggi sulla strada in zona verde.

2026-08-26 via Nuitee
M
Marek solo_traveller cz
7
2026-08-25 via Nuitee
Y
Yuliia solo_traveller ua
10
Pros:

We really enjoyed our stay! The location is excellent, and the hotel itself was very comfortable and convenient. We especially liked the keyless entry system — you simply use a code, which is perfect when traveling with children, as there are no keys to lose. The rooms were very clean and had everything we needed. The kitchen was well equipped for preparing meals, and tea, coffee, and towels were provided. Everything was simple, comfortable, and well organized. We would definitely stay here again!

2026-08-25 via Nuitee
I
Ilyas couple at
10
2026-08-24 via Nuitee
P
Pamela family_with_children de
6
2026-08-24 via Nuitee
E
Erdal extended_group at
10
Pros:

Es hat mir sehr gut gefallen einfach top top top

Cons:

Eigentlich nichts

2026-08-21 via Nuitee
Y
Yuliia solo_traveller ua
10
2026-08-21 via Nuitee
J
Jan family_with_children cz
10
2026-08-19 via Nuitee
B
Borys solo_traveller pl
8
2026-08-18 via Nuitee
A
Annalena couple at
10
2026-08-18 via Nuitee
B
Beck family_with_children de
9
Empfehlenswert
Pros:

Die Buchung und das checkin waren absolut Unkompliziert und für spontane Reisen empfehlenswert.

Cons:

Ich hatte 4 Zimmer gebucht, Daten für das checkin leider nur für ein Zimmer erhalten. Wurde aber nach einen kurzen Anruf innerhalb von 3 Minuten erledigt.

2026-08-17 via Nuitee
S
Szeb solo_traveller hu
8
Improving26
Pros:

Well-developped,new stylish flat

Cons:

In order the facts:
-wifi code was not access untill 23pm on checking-day
-landlord communication method with prejudging and assigned style is not acceptable like when U live do this,do that on arriving day for adults guest
-the parking underneath the buliding cost for a night from 20h untill 9.45am 22EUR which is okay but needs to inform forward the guest about it
-we did not used any doorkey only entry code although the organiser refers to it in email more times
-finally they closed on my bank account for a week long so called damage deposit 250EUR,never happenned to me this,they are authorised for lead out this like a tax office or bank.
These all action for advance toward travellers is very incorrect and condescending mentality!

2026-08-17 via Nuitee
B
Birgit solo_traveller at
8
2026-08-17 via Nuitee
K
Klaus solo_traveller de
10
Pros:

Alles top.

Cons:

Parksituation. Parkhaus zu teuer.

2026-08-16 via Nuitee
M
Melina couple at
7
2026-08-15 via Nuitee
P
Paulina family_with_children pl
2
Pros:

Obiekt byl czysty i w bardzo dobrej lokalizacji. Parking na miejscu wiec super.

Cons:

Obiekt był czysty ale przez ponad godzinie nie można było dostać się do apartamentu a obsługa nikogo nie przysłała i dopiero po interwencji przez booking dali nam inne pokoje. Zarezerwowaliśmy jeden apartament a dostaliśmy dwa pokoje a byliśmy z dziećmi i musieliśmy spać oddzielnie. Długi czas oczekiwania na nowy pokój na gorącym korytarzu.

2026-08-15 via Nuitee
Y
YURY family_with_children by
10
2026-08-13 via Nuitee