Apartamentos Guanarama

Hotels
8.1 (145 reviews)
Roque del Este, s/n , Puerto del Carmen , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Spacious apartments
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
6.7
Multiple mentions of insufficient cleanliness and pest issues.
Service
8.2
Service described as standard, with issues in responding to guest needs.
Location
9.7
Highlighted as excellent, near the beach and central.
Room Quality
8.7
Overall spacious and comfortable but with some maintenance issues.
Amenities
6.2
Lack of essential amenities such as washing machine and hairdryer.
Value for Money
7.7
Price may be high given the lack of amenities and cleanliness issues.
Food and Beverage
8.8
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.8
Mixed feelings; great location but concerns about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:29

Property Description

Stunning Ocean Views
These modern duplex apartments in Puerto del Carmen offer a sun terrace with views of the Atlantic Ocean. Enjoy the breathtaking scenery right from your doorstep.

Comfortable Accommodation
The bright apartments at Apartamentos Guanarama feature 2 double bedrooms, a fully equipped kitchen, and a cozy lounge area with a TV. With all the essentials provided, relax and unwind in style.

Convenient Amenities
Guests have access to the facilities at Costa Volcán & SPA complex, including an outdoor pool with Spa Jets. Plus, with bars, restaurants, and shops just a short stroll away, everything you need is within reach.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Apartamentos Guanarama now!

Important information:

The keys for Apartamentos Guanarama should be collected from the Costa Volcán & SPA complex, 5 La Graciosa Street, which is 492 feet away.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 145 reviews
Cleanliness: 6.7
Service: 8.2
Location: 9.7
Room Quality: 8.7
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 8.8
Overall Experience: 8.8
Q
QUENTIN • extended_group • fr
10
Nous avons pour la seconde fois passé un très bon séjour.
Pros:

L’appartement est très bien situé.
Le ménage est fait régulièrement.

Cons:

Le volume du ballon d’eau chaude est limité.

2026-05-28 • via Nuitee
M
Melanie • family_with_children • gb
1
Disgusting never again. Sodissapointed all of our first day spent trying to arrange to stay elsewhe
Pros:

Nothing, we requested a full refund
And then paid to stay else where.
The picture of the gardens outside of the apartment on hooking.com.

Cons:

The lighting was so very poor.
The furniture was all broken and very old and worn.
The apartment was far to cramped and small.
The showers were old, dirty, rusty, disgusting.
The sunbeds and patio only had access through one of the bedrooms and there was only room out there for 2 people and I ly 2 sun beds.
There was a smell of damp.
It was not clean throughout the apartment.
The beds were not in a good condition.
100% I will not be recommending it to anyone ever.
Disgusting and not worth even half that you request to stay there for a week.
We could not even stay there for 1 night.
My friends and myself literally cried at the thought of having to u pack, eat, drink and sleep there.
I hope that we all get a full refund.
My friend is going to send me the photos, so I will of possible send later, as he took the photos. While I was in reception crying wanting to speak to the Manager and I could not, as it was evening time the Manager was not wanting to be contacted.

2026-05-26 • via Nuitee
M
Maria Victoria • family_with_children • es
8
Muy rápida
Pros:

La ubicación

Cons:

Estaba muy viejo, no tenía wifi

2026-05-24 • via Nuitee
A
ANTONIO • extended_group • it
5
Migliorabile assolutamente non ci tornerei
Pros:

Abbastanza vicino al mare

Cons:

Mancanza di wifi in casa, assenza di saponi per igiene personale, parecchia umidità in casa, non era specificato che l alloggio era su due livelli , serratura della porta d'ingresso difettosa

2026-05-17 • via Nuitee
G
Gwemc • solo_traveller • ie
8
Pros:

Good size 2 bedroom apartment.

Cons:

Doors rattled in the wind

2026-05-07 • via Nuitee
M
Marcello • solo_traveller • it
7
Pros:

Struttura a pochi passi dal centro ...fattibile ...semza troppe pretese dotata di TV e accessori di cucina

Cons:

Mancanza di wifi ..di asciugacapelli e letti po scomodi

2026-04-25 • via Nuitee
M
Mary • extended_group • ie
9
Relaxing and enjoyable
Pros:

Location was perfectshort walk to all areas

2026-04-22 • via Nuitee
A
Adelina • extended_group • es
3
Pros:

La distribución

Cons:

La terraza no se pudo disfrutar nada, estaba el machimbrado de madera lleno de cucarachas y desde que anochecía no se podía estar fuera de la casa , fue el motivo principal de elegir el dúplex, aprovechar la terraza tan grande que fue imposible.

2026-04-07 • via Nuitee
D
David • couple • ie
7
2026-04-07 • via Nuitee
S
sara • extended_group • it
7
2026-04-02 • via Nuitee
K
Keith • family_with_children • ie
7
2026-03-27 • via Nuitee
S
Sheehy • family_with_children • ie
8
2026-03-23 • via Nuitee
P
PILAR • family_with_children • es
6
Pros:

La ubicación

Cons:

El primer dia nos aparecieron dos cucarachas me quejéy la respuesta fue que en la isla hay cucarachas y que habían echado un líquido me queje y al día siguiente me apareció otra ,si hicieran un poco de cambio el apartamento no está mal ,por la ubicación y es grande pero nada cómodo

2026-03-20 • via Nuitee
C
Corinna • couple • gb
6
2026-03-19 • via Nuitee
G
Giuseppe • extended_group • it
10
2026-03-15 • via Nuitee
W
William • extended_group • ie
10
2026-03-14 • via Nuitee
A
almu • extended_group • gb
7
Pros:

Location was great, spacious apartment with two great terraces.

Cons:

Beds were missing a duvet and we were freezing during the night

2026-03-11 • via Nuitee
S
SERGEJ • extended_group • gb
1
Waste of time and money
Pros:

Location only

Cons:

Rude stuff
Doesn’t listen their customers
Useless management

2026-03-04 • via Nuitee
L
lindsey • family_with_children • gb
9
Pros:

Great base.. clean..helpful staff at check in. Perfect for a short break away.

2026-02-26 • via Nuitee
M
Martina • couple • ie
8
Good location, clean apartment
Pros:

Great location, very clean & good value for money

Cons:

Reception & pool was in another complex.
Guests in neighbouring apartments were very noisy
Staff were quite rude about a misunderstanding at check out.

2026-02-26 • via Nuitee