PyEnsa Cartagena

Hotels
6.7 (52 reviews)
Calle 1A 3-189 Edificio Nuevo conquistador Apt 605-01 , Cartagena de Indias , co

Free
Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Non-smoking throughout
Outdoor pool
See all facilities

Review Highlights

Pros:
Great location and views
Comfortable beds
Cons:
Unclean rooms with bugs
Poor service and check-in experience
Disrepancy in accommodation standards

Categories

Cleanliness
3.85
Numerous mentions of unclean conditions and cockroaches in the room.
Service
8.31
Mixed reviews on service; some issues with communication but otherwise acceptable.
Location
9.35
Many positive mentions of the location and view.
Room Quality
5.81
Reports of issues including small size and poor upkeep.
Amenities
6.84
Mention of limited functionality of amenities like the pool.
Value for Money
4.8
Perceived as poor value due to discrepancies in charges and conditions.
Food and Beverage
7.85
Not specifically mentioned; given a standard score based on overall experience.
Overall Experience
6.82
Description indicates a largely negative experience overshadowed by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:10

Property Description

Luxurious Accommodation

Located just 100 meters from the beautiful Laguito Beach, PyEnsa Cartagena offers sustainable and modern air-conditioned rooms with free WiFi and private parking. The property boasts a private entrance for guest convenience and a stunning pool with a pool bar, providing the perfect spot to relax and enjoy the view.

Well-Equipped Units

Each room at the aparthotel features a patio, lake views, a seating area, cable flat-screen TV, and a fully equipped kitchen with a microwave and fridge. The private bathrooms come with a walk-in shower and complimentary toiletries. Some units even offer balconies and coffee machines for added comfort.

Convenient Amenities

Guests can enjoy the convenience of a 24-hour front desk, a public bath, and a minimarket on-site. With nearby beaches like Castillogrande and Bocagrande just a short walk away, PyEnsa Cartagena is the perfect choice for your stay in Cartagena de Indias.

To experience luxury and comfort in Cartagena, book your stay at PyEnsa Cartagena today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 52 reviews
Cleanliness: 3.85
Service: 8.31
Location: 9.35
Room Quality: 5.81
Amenities: 6.84
Value for Money: 4.8
Food and Beverage: 7.85
Overall Experience: 6.82
F
Flabia family_with_children us
3
Cons:

Payment instructions were not clear

Wednesday ended up overpaying and when we realized never got our money back

The place is not like the pictures

There’s mold all over.

Mattress was old and not in good shape

2026-07-22 via Nuitee
M
Miryam family_with_children co
10
2026-07-22 via Nuitee
C
Castro solo_traveller co
7
2026-07-21 via Nuitee
G
Galvis solo_traveller co
10
Pros:

Que está central

2026-07-14 via Nuitee
Y
Yasmine solo_traveller co
9
Pros:

Me gustó todo un apartamento hermoso sobre todo bien limpio

2026-07-13 via Nuitee
Y
yuli solo_traveller co
8
Pros:

La. Ubicación. La vista al lago maravillosa cerca a la playa castillogrande las personas. De recepción los señores encargados de los ascensores muy atentos

Cons:

El colchón de la cama en mal estado el sofá y cama auxiliar. Demasiado duros olores a. Orina en el. Baño y a humedad

2026-06-21 via Nuitee
A
Alexandra Ramirez Moreno solo_traveller co
8
2026-06-01 via Nuitee
E
Edison Fernando extended_group co
1
Cons:

Es una estafa

2026-06-01 via Nuitee
T
Torregrosa solo_traveller co
10
2026-05-27 via Nuitee
A
Andrés solo_traveller co
1
Pros:

Cobraron de más de lo ke está en la aplicación

Cons:

El encargado de Booking es grosero

2026-05-09 via Nuitee
M
Milena solo_traveller co
10
Pros:

Todo pero deberían decir el costo de las manillas eso no me gustó del resto muy bien

2026-05-07 via Nuitee
G
Guzmán couple co
5
No hay relación precio/lugat
Pros:

La ubicación

Cons:

No es como se ve en las fotos

2026-05-05 via Nuitee
P
Pablo Andrés family_with_children co
9
Desvqnso
Pros:

La ubicacion

2026-04-30 via Nuitee
M
Motato solo_traveller co
7
2026-04-21 via Nuitee
J
Jalima couple co
6
Pros:

La vista

2026-04-20 via Nuitee
B
Bryan couple co
5
Pros:

La ubicación y la vía 10/10

Cons:

No habían cobijas, las almohadas eran pésimas y la cama ni se diga solo es mejorar eso y queda 10/10

2026-04-19 via Nuitee
D
Dario Vega family_with_children co
9
2026-04-17 via Nuitee
A
Andres Felipe couple co
8
2026-04-16 via Nuitee
W
WILKIN AURELIO solo_traveller co
5
Pros:

La ubicación del edificio conquistador, cerca a todo

Cons:

La mala calidad del colchón y de las almohadas, el colchón ya cumplió su vida útil, tiene problemas de ácaros, las almohadas de muy mala calidad cumplió tus expectativas el alojamiento

2026-04-13 via Nuitee
E
Edinson solo_traveller co
10
Pros:

La vista, el Baño, todo

2026-04-10 via Nuitee