Flat Hotel em Guarulhos

Hotels
8.9 (98 reviews)
Rua Rafael Balzani, 32 UD 01 , Guarulhos , br

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
8.11
Several reviews mentioned issues with cleanliness, particularly with dirty linens and carpets.
Service
9.58
Generally positive feedback about staff interaction, but some issues with reservation handling noted.
Location
9.62
Commended for its proximity to the airport and central area with amenities.
Room Quality
8.57
Positive mentions of room comfort, though some rooms noted as needing updates.
Amenities
9.1
Amenities generally met expectations, but some reviews indicated outdated facilities.
Value for Money
8.56
Mixed reviews regarding the value, particularly the high breakfast prices.
Food and Beverage
8.11
Breakfast options criticized for high prices relative to quality.
Overall Experience
9.58
Most guests had a satisfactory experience overall, rating it highly despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:42

Property Description

Rooftop Pool for Relaxation: Enjoy a refreshing dip in the rooftop pool at Flat Guarulhos, offering a serene escape with city views.

Well-Equipped Facilities: Benefit from amenities like a restaurant, 24-hour front desk, free WiFi, sauna, hot tub, fitness centre, and indoor pool for a comfortable stay.

Convenient Snack and Bar Options: Indulge in snacks and drinks at the on-site snack bar and bar for a delightful culinary experience.

Experience the perfect blend of comfort and convenience at Flat Guarulhos. Book now for a memorable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 98 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 9.58
A
Alavarce • solo_traveller • br
6
Pros:

Recepção

Cons:

Quarto

2026-05-26 • via Nuitee
R
Ricardo • extended_group • br
9
2026-05-10 • via Nuitee
W
Werlang • couple • br
9
Pros:

Quarto amplo, bom custo-benefício. Localizado em uma boa região.

2026-05-08 • via Nuitee
P
PAULA • couple • br
6
O que era diferencial: transfer (não contempla) e limpeza da rese Slaviero (não contempla), nem sequer amabilidade de ve
Pros:

Gostamos da ideia de transfer aeroporto, no entanto fomos informados que não contempla flat, mesmo saindo 2 vans vazias do estabelecimento no mesmo momento que aguardávamos um Uber.

Cons:

A história de transfer que não contempla flats e os lençóis estavam com pelos e cabelos, nitidamente foram usados e não trocados, assim como as fronhas.

2026-05-02 • via Nuitee
A
Andressa • family_with_children • br
10
2026-04-29 • via Nuitee
M
Mariza • couple • br
10
Foi muito boa a minha estada lá
Pros:

Quarto amplo e bem limpo

Cons:

Não tenho o que reclamar

2026-04-28 • via Nuitee
V
Viviane • family_with_children • br
5
Pessimo. Desaconselhável.
Pros:

Tamanho do quarto e conforto cama

Cons:

Limpeza péssima e instalações mal conservadas. O chuveiro tem uma crosta preta onde sai a água.

2026-04-22 • via Nuitee
S
Soraya • family_with_children • br
8
2026-04-21 • via Nuitee
J
Joabe • couple • br
8
2026-04-19 • via Nuitee
L
Luciane • family_with_children • br
10
2026-04-18 • via Nuitee
G
Gaston • extended_group • ar
8
Bien
Pros:

La ubicación estaba bien, el hotel es completo, cumple con todo.

Cons:

Me hospede 1 noche.
El hotel cuenta con un sistema de tarjetas para ingresar a las habitaciones y los distintos pisos.
El problema son los ascensores, se requiere colocar la tarjeta en el ascensor para que funcione y por momentos las botoneras del ascensor no funcionan y las tarjetas se desactualizan, impidiendo poder usar el ascensor.
El sistema es muy malo! Estuve en el piso 28 (en la pileta), la tarjeta no se mojó en ningún momento y dejó de funcionar, tuve que bajar 28 pisos por la escalera, mojado con ojotas hasta el hall de planta baja para que me vuelvan a habilitar la tarjeta. Y volvió a pasarme al día siguiente.
El sistema es pésimo!

2026-04-16 • via Nuitee
G
Gustavo • solo_traveller • br
7
2026-04-09 • via Nuitee
E
Eduardo • extended_group • br
8
Excelente custo benefício
Pros:

Localização

2026-03-28 • via Nuitee
O
Odete • extended_group • br
10
2026-03-16 • via Nuitee
C
Cristiano • solo_traveller • br
8
2026-03-15 • via Nuitee
M
Marangoni • family_with_children • br
10
Pros:

Ótima acomodação. Bem limpo. Gostei bastante. Até encontrei o ator Tiago Lacerda.

2026-02-25 • via Nuitee
M
Marco Henrique • family_with_children • br
10
2026-02-14 • via Nuitee
A
Araujo • solo_traveller • br
10
2026-02-11 • via Nuitee
G
Gabriel • family_with_children • br
10
2026-02-09 • via Nuitee
P
Pedro Izidio • family_with_children • br
9
Pros:

Conforto

2026-02-08 • via Nuitee