Blackhome Innsbruck Boutique I contactless check-in

Hotels
7.8 (3217 reviews)
1 Innstraße , Innsbruck , at
+43 720 310711

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities
Room Quality

Categories

Cleanliness
6.44
Issues with cleanliness mentioned in several reviews, notably dust and hair in corners.
Service
8.91
Check-in issues noted, but staff were responsive and overall service was satisfactory.
Location
9.95
Perfect location, highly praised in multiple reviews.
Room Quality
7.4
Rooms generally comfortable, but some complaints regarding size and furniture condition.
Amenities
6.93
Some provided amenities were missing or inadequate, e.g., lacking kitchen tools.
Value for Money
7.39
Mixed feelings regarding price-quality ratio; some guests felt it was high considering the issues.
Food and Beverage
7.44
Limited commentary on food and beverage, but mention of coffee machine issues.
Overall Experience
7.91
Overall good experience, despite some significant drawbacks noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:06

Property Description

Luxurious Accommodation in the Heart of Innsbruck

Located just steps away from the iconic Golden Roof and Imperial Palace, Blackhome Innsbruck Boutique I offers a stylish and sustainable stay in Innsbruck. Enjoy the convenience of contactless check-in and modern amenities, including free WiFi and a well-equipped kitchenette with premium appliances.

Comfort and Convenience

Relax in the spacious family rooms, each featuring a flat-screen TV and a private bathroom stocked with complimentary toiletries. The thoughtful additions of a stovetop, coffee machine, and kettle ensure a comfortable and enjoyable stay for every guest.

Prime Location and Accessibility

With key attractions and transportation hubs nearby, exploring the city is a breeze. Innsbruck Central Station and popular landmarks like the State Museum of Tyrol are within walking distance, making Blackhome Innsbruck Boutique I the perfect choice for your next visit to Innsbruck.

Book your stay at Blackhome Innsbruck Boutique I for a memorable and hassle-free experience.

Important information:

Please note that check-in is made at the check-in machines on site. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 8 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3217 reviews
Cleanliness: 6.44
Service: 8.91
Location: 9.95
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.44
Overall Experience: 7.91
N
Natalie • couple • de
5
2026-07-25 • via Nuitee
D
Daniela • family_with_children • at
8
2026-07-25 • via Nuitee
F
Friends tourism • solo_traveller • jo
10
Cons:

الموقع المساحة

2026-07-24 • via Nuitee
W
Wolferl72 • solo_traveller • at
7
2026-07-24 • via Nuitee
J
Johan • solo_traveller • nl
9
Pros:

Fijne locatie, snelle incheck, mooie kamer, hulpvaardig personeel als je die belt

Cons:

Onder het bed was het stoffig. Het was er warm en de ramen konden maar een klein beetje open

2026-07-22 • via Nuitee
F
Federico • family_with_children • it
9
Pros:

Appartamento grande e davvero bello, posizione super strategica e bella vista dalla camera.

Cons:

Difficile trovare parcheggio

2026-07-22 • via Nuitee
S
Stefano Alberto • family_with_children • es
3
Too many basic issues and unnecessary inconvenience for the price paid.
Pros:

Good location. The property eventually moved us to another apartment after we reported the issues.

Cons:

The first apartment had several unacceptable issues: no hand soap, a broken glass, only three chairs for four guests, a melted hair dryer, a broken fan, and it was at sidewalk level, making it impossible to sleep with the windows open despite the heat. We had to move apartments after the first night. The second apartment still had no hand soap, one glass was missing, and the self check-in failed again, forcing us to call for assistance. As there is no on-site reception, every issue had to be resolved over the phone, which made the experience frustrating. Too many basic problems for this price.

2026-07-22 • via Nuitee
A
Agu • solo_traveller • ar
9
Pros:

La ubicación, departamento moderno amplio y cómodo.

Cons:

Le falta un ventilador en la habitación que tiene el sofá cama (ya que de noche no se puede dormir con las ventanas abiertas por el ruido de la calle.

2026-07-22 • via Nuitee
E
Edevaldo Silva • solo_traveller • ao
8
Pros:

Everything was as advertised, good wifi, excellent location(didn't heard any traffic, maybe it's the season that I went. Satisfied

Cons:

The electric cattle was very dirt, so I ended up not making any tea(they provided two complementary bags).

2026-07-21 • via Nuitee
G
Giulia • family_with_children • it
8
Pros:

La colazione l'abbiamo fatta in camera, c'è l'occorrente per bere un caffè Nespresso o farsi un thé con bollitore, c'è frigo e lavastoviglie (volendo). Molto carino il kit di cortesia. Fantastica la doccia.

Cons:

Solo un problemino nel self check in all'arrivo, ma grazie ad altri presenti ho risolto. Era stato non facilissimo arrivare in auto poiché c'erano strade chiuse per lavori non segnalati e altre per eventi. Ma la posizione è ottima per muoversi a piedi o mezzi, uscire a farsi una corsa o passeggiata sulle piste lungo l'Inn.

2026-07-21 • via Nuitee
K
Kostas • extended_group • gr
7
Pros:

ΚΕΝΤΡΙΚΟΤΑΤΗ ΤΟΠΟΘΕΣΙΑ ΜΕ ΕΥΚΟΛΗ ΠΡΟΣΒΑΣΗ ΣΤΟ ΚΕΝΤΡΟ

Cons:

ΔΙΑΔΙΚΑΣΙΑ ΤΣΕΚ ΙΝ ΑΠΡΟΣΩΠΗ ΚΑΙ ΑΠΑΡΑΔΕΚΤΗ ΣΥΝΕΧΩΣ «ΚΟΛΛΟΥΣΕ» ΤΟ ΣΥΣΤΗΜΑ
ΠΑΝΑΚΡΙΒΟ ΣΑΝ ΔΙΑΜΟΝΗ ΧΩΡΙΣ ΝΑ ΕΧΕΙ ΟΥΤΕ ΕΝΑ ΣΑΠΟΥΝΙ!!!! ΟΥΤΕ ΣΑΜΠΟΥΑΝ. ΤΙΠΟΤΑ..!!! ΑΝΕΠΑΡΚΗΣ ΚΟΥΖΙΝΑ

2026-07-20 • via Nuitee
F
Federica • solo_traveller • it
10
2026-07-20 • via Nuitee
B
BasSco • extended_group • at
3
2026-07-20 • via Nuitee
J
Jan • solo_traveller • de
5
Für eine Übernachtung okay, sehr zentral
Pros:

Sehr zentral, in 2 Minuten in der Altstadt.
Die Betten sind bequem.
Der Herr unten in der Kneipe war nett und hilfsbereit, als wir beim Einchecken nicht weiter kamen. Musdten dann aber die Hotline anrufen.

Cons:

Keine Parkmöglichkeit. Der Eingangsbereich ist sehr schmuddelig und stinkt. Der online Eincheck vor Ort hat nicht funktioniert, wir mussten die Hotline anrufen, dann hat alles super telefonisch geklappt.
Frühstück wurde von einem Caterer vor die Tür gestellt,war so bei der Buchung nicht ersichtlich, dass es abgepackt und nicht vor Ort erfolgt. Schmeckte so lala.
Angegeben waren Pflegeprodukte, es war nichts da. Die Steckdose im Bad löste sich aus der Wand.
Mein Mann fand alles total schrecklich,wollte schon eine andere Unterkunft suchen. Die Kinder und ich konnten es für eine Übernachtung aushalten. Für länger aber auch nicht.

2026-07-20 • via Nuitee
Кучеренко • solo_traveller • md
9
2026-07-20 • via Nuitee
M
Maria • extended_group • at
7
Gut für Kurzaufenthalte
Pros:

Zentrale Lage, Zimmergröße passend, schönes Bad.

Cons:

Wasserkocher war leider sehr ekelhaft und unbenutzbar. Auch ist keine Klimaanlage im Zimmer und somit wird es sehr warm. Fenster öffnen geht, aber es ist sehr laut, da man sich direkt neben der Straße befindet (speziell Bus- und Autodurchfahrten sowie die Hostelbar gegenüber hört man sehr).

2026-07-20 • via Nuitee
M
MAKSYM • extended_group • ua
8
2026-07-20 • via Nuitee
B
Bjørn • family_with_children • dk
8
Pros:

Dejlig central beliggenhed.

Cons:

Indtjekningen var besværlig, men vi oplevede dog imødekommenhed da vi måtte kontakte hotellet telefonisk.
Parkering var lettere stressende, dog kunne det skyldes vejarbejde. Vi betalte 45 euro for 1,5 døgn i p-hus (marktplatz)

2026-07-19 • via Nuitee
R
Romana • extended_group • at
8
2026-07-19 • via Nuitee
K
Katharina • solo_traveller • de
3
Gute Lage ABER
Pros:

Die Lage des Hotels.

Cons:

Starker Straßenlärm
Silberfische im Badezimmer
Dusche undicht
Selfcheckin hat nicht funktioniert, vor Ort Bildschirmtastatur funktionierte nicht
Klimaanlage sehr laut

2026-07-19 • via Nuitee