Appart'hotel Urban Lodge

Communication was a bit difficult due to the person in charge doesn’t speak English

If you advertise an apartment with Air Conditioning, and the price charged also reflects that, then, please PROVIDE AIR CONDITIONING. It’s simple! No?
The apartment was hot and stuffy on arrival and the AC was not available (the panel was locked). The reception stated they could not change this and the apartment remained hot overnight (over 24 degrees) and this led to an uncomfortable and disappointing stay. The WiFi did not work properly either (often not at all), and the TVs were affected by this too, with channels not available or the whole tv unusable due to lack of connectivity.
These were all facilities that were clearly stated in the property description and at the price charged for this property, these should all have been checked and available as advertised.

Echamos en falta más explicaciones, sobre todo por la puerta automática de entrada. Una noche quisimos entrar a las 11 y casi nos quedamos en la calle.

The caretaker was little hard to reach sometimes. The garbage cans in the bathrooms are too small. The laundry room should be open for guest without having to get the caretaker to open the door for you so you can go anytime. There should be instructions in english for non french speaking guest for the rules and codes to get around and for how to use the range and laundry equipment, since they are completely different from what is used in America. Also, the laundry equipment uses $1 euro coins and was hard to find change, they should be with credit card for better access. The mat they provide for the shower is very small compare to the big surface area of it because is slippery, it should be longer to cover more area because this could be a hazard.

Geen ontbijt op loopafstand , bijzondere badkamer

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침대가 1인용 침대 2대뿐이었음. 대형 침대가 있는 작은방이 있었음 좀 더 좋았을 텐데...

Whilst it was generally pretty clean the toilet bowl had water scum in it - hadn't been used for a while by the looks of it, there were crumbs in drawers, a dirty pan had been left and (full) bathroom bins that had not been emptied. Old coffee pod in coffee machine. There were no bin liners (bin needed a deep clean) or dishwasher tabs despite the welcome leaflet saying otherwise. One hand towel only provided but that got sorted very quickly. I got the impression that the guy onsite was being left to do everything (cleaning, reception, building maintenance etc) and was doing his best in difficult circumstances. It was also extremely hot during the visit and the air con wasn't working. Apparently 4 of the apartments had the same issue and it had been reported. I think the building owner needs to get a few things sorted out.