Bisma Terrace Suite Ubud

Hotels
8.5 (374 reviews)
Jalan Bisma , Ubud , id

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Garden
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great staff
Good location
Reasonable pricing
Cons:
Cleanliness issues
Confusing access

Categories

Cleanliness
6.89
Several reviews mention cleanliness issues, particularly regarding mold and unclean bathrooms.
Service
9.36
Staff were described as friendly and helpful, particularly in assisting with laundry and arranging transportation.
Location
8.9
The hotel is situated in a convenient area of Ubud, though access can be tricky due to narrow lanes.
Room Quality
7.85
Rooms are generally comfortable but have reported smells and cleanliness issues.
Amenities
8.38
Many reviews appreciate the pool and other amenities, despite some minor issues noted.
Value for Money
8.84
Reviews indicate that the price corresponds well to the quality of stay.
Food and Beverage
8.89
No specific comments but overall experience with amenities suggests reasonable quality.
Overall Experience
8.86
The hotel provides a satisfactory experience overall for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:15

Property Description

Luxurious Accommodation in the Heart of Ubud

Sustainable and Allergy-Free Units
Bisma Terrace Suite Ubud offers modern and sustainable accommodation with allergy-free units. Each unit features air conditioning, soundproofing, and a private bathroom with a walk-in shower. Enjoy the serene pool views from your private balcony with an outdoor dining area.

Convenient Amenities
The property provides free WiFi, terrace, and bed linen along with towels for a comfortable stay. With a prime location just minutes away from Saraswati Temple and Ubud Palace, guests can easily explore nearby attractions such as Monkey Forest Ubud and Neka Art Museum.

Explore Ubud with Ease
Take advantage of the bicycle rental service to discover popular landmarks like Goa Gajah and Tegallalang Rice Terrace. Book your stay at Bisma Terrace Suite Ubud for a memorable and convenient experience in Ubud.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for Rp 150,000 per person per night when using an available cot.
    Children up to and including 11 years old stay for Rp 200,000 per person per night when using an available extra bed.
    People 12 years old and over stay for Rp 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 374 reviews
Cleanliness: 6.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
G
Giuseppe • couple • it
9
Pros:

The location is fantastic, right in the middle of Ubud, we rent a scooter and we drove around Bali.

2026-07-04 • via Nuitee
M
Michal • solo_traveller • de
1
חוויה מאד לא נעימה. רכשתי מרומה ומנוצלת
Pros:

החדר נחמד והמיקום טוב אם כי סמוך כרגע לאתר בנייה

Cons:

סיכמנו שאשהה במקום 5 לילות נוספים. הם אמרו שאצטרך לעבור לחדר אחר ולכן בבוקר עשיתי צ׳ק אאוט ושמתי את התיק בקבלה ואמרתי שאגיע בצהרים. כשהגעתי ראיתי שהם שמו לי את התיק בחדר קטן צפוף וחשוך. כשאמרתי שאיני רוצה להישאר שם הם חייבו אותי ללילה נוסף כיון שהם הכניסו, על דעת עצמם, את התיק שלי לשם.
מבחינתי אפשר להתפשר על הרבה דברים אבל לא על חוסר יושר ואמינות. לא היתה לי ברירה שילמתי לילה נוסף למרות שהתיק שלי שהה שם רק 10 דקות אחרי שעת הצ׳ק אין.
לא ממליצה!

2026-07-03 • via Nuitee
P
Paulius • couple • lt
10
2026-06-30 • via Nuitee
S
Skye • extended_group • au
10
Really friendly staff and beautiful accommodation, nice and quiet
Pros:

Really friendly staff and beautiful accommodation, nice and quiet

2026-06-27 • via Nuitee
D
Dániel • couple • hu
10
2026-06-18 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Great location, all hot spots walkable within 15min, quite homes, very friendly staff.

Cons:

-

2026-06-16 • via Nuitee
T
Tara • solo_traveller • us
8
Cleanness should improve
Pros:

Pool

Cons:

Cleanness

2026-06-14 • via Nuitee
X
Xurde • couple • es
10
2026-06-10 • via Nuitee
N
Nina • extended_group • de
1
I cannot recommend this accommodation at all.
Pros:

I cannot recommend this accommodation at all.

I can only speak for the room I stayed in, but the humidity inside was so high that both the bed linen and even the clothes I had brought with me became damp. Even worse was the strong musty, moldy smell that filled the entire room. Neither airing out the room, using the ventilation system, nor running the air conditioning improved the situation.

Because the smell became even stronger around the bed, I tried to find its source and discovered visible mold on the mattress, pillows, and duvets.

I reported this issue to the staff, but unfortunately nobody seemed interested and no action was taken to properly address the problem. Instead, I was simply given a room spray and told to spray my belongings myself. When I asked to be moved to another room, my request was denied.

Overall, this experience was extremely disappointing, especially considering the obvious mold issue and the lack of concern for the in comparison high price.

Cons:

I cannot recommend this accommodation at all.

I can only speak for the room I stayed in, but the humidity inside was so high that both the bed linen and even the clothes I had brought with me became damp. Even worse was the strong musty, moldy smell that filled the entire room. Neither airing out the room, using the ventilation system, nor running the air conditioning improved the situation.

Because the smell became even stronger around the bed, I tried to find its source and discovered visible mold on the mattress, pillows, and duvets.

I reported this issue to the staff, but unfortunately nobody seemed interested and no action was taken to properly address the problem. Instead, I was simply given a room spray and told to spray my belongings myself. When I asked to be moved to another room, my request was denied.

Overall, this experience was extremely disappointing, especially considering the obvious mold issue and the lack of concern shown by the staff.

2026-06-06 • via Nuitee
A
Ainhoa • couple • es
7
Bien pero no como en las fotos, útil si buscas una buena estancia en el centro de ubud.
Pros:

Cama cómoda y grande.

Cons:

La ubicación, y que se ve mucho más grande en fotos. Me decepcionó un poco y me costó llegar a encontrarlo.

2026-05-31 • via Nuitee
L
Lital • couple • il
10
2026-05-21 • via Nuitee
X
XIAOXIA • couple • cn
8
门口就是便利店买东西方便 步行十多分钟就可以到皇宫 周边吃喝逛店方便
Pros:

地理位置方便也相对安静

Cons:

路口指示牌可以醒目一点 太不好找了 巷子有上下两个道路容易走错 而且提醒行李路况也不是很好

2026-05-14 • via Nuitee
W
Wenny • couple • id
9
Pros:

I like the hotel view, it was clean and tidy. The staffs were nice and helpful. The inconvenience stores were close to hotel, we can just walk.

Cons:

I didn't like the streets, it was crowded, and it was non asphalt road.

2026-05-13 • via Nuitee
N
Noa • couple • fr
10
2026-05-13 • via Nuitee
A
Aghayev • couple • az
10
2026-05-09 • via Nuitee
A
Anita • solo_traveller • dk
10
2026-04-30 • via Nuitee
N
Nolan • solo_traveller • za
10
Pros:

Staff is very helpful and great

2026-04-29 • via Nuitee
S
Summers • couple • gb
10
Great !
Pros:

The staff were super friendly and the location great within Ubud. Room was clean with everything you could need

2026-04-25 • via Nuitee
H
Hasan Utkan • couple • tr
10
10/10
Pros:

Everything was perfect. Star rating should be higher. Stuff is amazing.

Cons:

-

2026-04-22 • via Nuitee
A
Amie • solo_traveller • au
10
Pros:

Lovely big room and great staff

2026-04-16 • via Nuitee