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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Lift / Elevator
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Steam room
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Thermometers for guests provided by property
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Key card access
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Happy hour
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ATM/banking
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Free pool cabanas
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.
Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.
Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.
Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for Rp 650,000 per person per night when using an existing bed.
People no matter the age stay for Rp 650,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Second stay di grand city hall sangatt nyaman
Sangatt memuaskan
The staff are very friendly, the food is good, the quality of the spaces are very nice and the spa experience was brilliant value for money.
I couldn’t turn the AC off without taking the room card out and losing all power
The property is in a good location the rooms are clean this is the second time I have stayed here the breakfast is good
Unfortunately I was given a smoking room but the hotel was fully booked which they apologised for the staff are very helpful and tried to accommodate for me
La chambre est spacieuse et il y a tout ce qu’il faut. Le petit déjeuner est par ailleurs très bon.
Les installations sont assez vieilles et les peintures également. Un petit rafraîchissement serait nécessaire
The best service and hotel in Medan, will absolutely come back for the food, bed, room, and service. Highly recommend if you’re looking for a bit of luxury and comfort!
Sangat puas dengan hotelnya, sampai mau perpanjang kamar, tapi tidak kebagian karena sudah full, pasti akan menginap di Grand Cityhall jika ada kesempatan Ke Medan lagi
Locatie in het centrum
Zwembad vrij klein
Hotel très confortable avec belle chambre spacieuse. Le petit déjeuner était varié et très bon également. Parfait comme point de chute en arrivant à Medan :)
Overall oke
First time stay in this hotel, Clean room, nice sevice
Good place and good view, safety
Personnel aimable , service parfait et propreté
Impossible de dormir au 12eme étage fenêtre fermée jusque 3 heures au matin on n'entend que les voitures motos et klaxons et à 6h du matin musique pour une journée car free. ( je ne sais pas si c'est comme ça tous les dimanches)
Le matin c'est assez compliqué pour déjeuner il faut également être patient .
Schone kamer
Het zwembad had voor zo veel gasten maar twee ligbedden
Fabulous hotel
Nothing
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