The Ume

Hotels
7.9 (212 reviews)
Jalan Umelalang Cemagi , Canggu , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Nice pool
Cons:
Far from food options
Water damage in room

Categories

Cleanliness
7.29
There are mentions of water damage and peeling paint in the room.
Service
9.26
The staff were described as extremely helpful and friendly.
Location
6.3
The location is noted to be far from local attractions, with limited nearby activities.
Room Quality
8.25
The rooms are comfortable and quiet, but lack some amenities.
Amenities
7.78
The pool was perfect for needs, but some amenities like a kettle were missing.
Value for Money
8.24
Overall decent value for the quiet experience provided.
Food and Beverage
7.79
No specific mentions, but a decent walk to food options.
Overall Experience
8.26
Guests enjoyed their stay overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Luxurious Sustainable Living at The Ume

Spectacular Views and Relaxation: Enjoy stunning sea views and beach access, along with a refreshing outdoor swimming pool and sun terrace.

Convenient Amenities: Benefit from a fully equipped kitchenette, flat-screen TV, and mountain-view balcony with outdoor furniture. Plus, enjoy free WiFi, bed linen, towels, and housekeeping service.

Explore with Ease: Take advantage of the 24-hour front desk, car rental service, and proximity to popular beaches like Mengening Beach and Nyanyi Beach.

Book your stay at The Ume now for a truly unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 10 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for Rp 150,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 212 reviews
Cleanliness: 7.29
Service: 9.26
Location: 6.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.26
D
Denis couple id
10
Overall, a lovely place and a great experience.
Pros:

We really enjoyed our stay here. The place is pleasant, quiet, and very relaxing. The ocean is just a couple of minutes away on foot, which was a big plus for us.

The room was clean and well maintained, with daily cleaning. We also appreciated that there were no insects or unpleasant smells, which made the stay very comfortable.

A special thanks to Windu, who truly deserves a mention. He was always ready to help and made our stay even better.

Overall, a lovely place and a great experience.

2026-07-08 via Nuitee
C
Charlie extended_group id
8
Great stay, lovely pool, not greatest comfort but value price ratio is great.
Pros:

The location was near the beach, really cool beach environment.

Cons:

The finishing, details and the aesthetics of the room itself (paint, details, etc.)

2026-07-08 via Nuitee
J
Joanne couple ch
10
Calme au milieu des rizières, coucher de soleil à 2min à pied
Pros:

Le calme et le sourire du personnel, cuisine équipée à disposition

Cons:

Rien

2026-06-30 via Nuitee
D
Daniel couple nz
10
2026-06-30 via Nuitee
M
monica solo_traveller my
8
Pros:

The team was amazing and super helpful

Cons:

There's not many eating places walking distance, need to take a bike to go to restaurants or order food via apps

2026-06-20 via Nuitee
M
Michael couple ie
1
2026-06-18 via Nuitee
M
Mayya couple it
10
Pros:

Great place with amazing staff!

2026-06-15 via Nuitee
M
Mayya solo_traveller it
10
2026-06-15 via Nuitee
A
Anastasia couple de
9
Pros:

Местоположение отличное, близко океан (но пляж не для купания). Атмосфера в отеле дружественная, мы быстро подружились с соседями. Также персонал очень приятный и отзывчивый, уборка в номере ежедневная. Мы будем скучать по Доди и Винду!

Cons:

Стройка вокруг, отель не виноват, но было шумновато.
Номеру не хватает косметического ремонта и уюта (возможно каких-то элементов декора) за такую цену.

2026-06-04 via Nuitee
D
Daghrour solo_traveller id
10
Pros:

Everything

Cons:

Nothing

2026-05-25 via Nuitee
F
Francesco solo_traveller it
10
Pros:

The bed was very comfortable the room was spacious and very clean, the staff is very kind!!!
A really good spot not in the busy area

2026-05-18 via Nuitee
W
Willi solo_traveller au
9
2026-05-11 via Nuitee
A
Antoine solo_traveller gr
6
Correct mais pas au niveau du rapport qualité-prix
Pros:

La chambre est spacieuse
Le lit est grand
Le personnel est gentil mais très mou
Il y a un bureau dans la chambre un vrai.

Cons:

Pas bcp d'isolation phonique,on entend tout les bruits des voisins, de la jungle aussi.
La nuit il y a des rats qui viennent courir derrière le plafond,on les entends courir et c'est pas très exotique,sans parler du rapport a l'hygiène...
On fini par en faire abstraction mais ils sont là.
Il n'y a pas assez de prises électriques

2026-05-10 via Nuitee
N
Nina solo_traveller de
10
Pros:

The Ume is a beautiful place. You can stay short term but also long term and make friends with the people living there for longer. The room is spacious and the pool offers a cool down when the temperatures are too high. The place also offers a kitchen as well as a terrace. You can easily rent a scooter with them and reach all nice cafes and activities around. The beach is very close to go for a walk to see the sun set.
I recommend the accommodation and would book it again ;-)

2026-05-05 via Nuitee
A
Andreas solo_traveller fr
10
Pros:

Very good establishments, the people are really nice, and present for you at all time , thanks again to windu for this wonderful stay

2026-04-25 via Nuitee
A
Alla couple ua
10
2026-04-18 via Nuitee
M
Moksha couple id
8
2026-04-02 via Nuitee
C
Cauhryn’n solo_traveller us
2
I had to leave early due to mold, unreliable facilities, and unprofessional behavior from staff.
Pros:

Nice view of the ocean and surrounding area.

Cons:

During my stay there were several serious issues. The room had visible mold and a strong smell which made it uncomfortable to sleep there, and some of my clothes and shoes were damaged by mold. There were frequent power blackouts, very weak WiFi, and the TV never worked properly.

I also requested that cleaners not enter my room when I was not present, but this request was ignored. Additionally, a staff member followed me on Instagram during my stay and repeatedly commented on my appearance, which made me uncomfortable as a woman traveling alone.

Because of these issues I had to leave early and stayed at friends’ houses instead of the room I paid for.

2026-03-14 via Nuitee
E
Ennio Linus solo_traveller de
4
Passabel aber mit Luft nach oben
Pros:

Günstiger Preis

Cons:

Feucht, Baulärm und abgelegen.

2026-03-11 via Nuitee
L
Lisa couple au
10
Pros:

All the staff, that was so tidy and you can bring your friends even if there are not living at the same place

Cons:

That were in construction when I have been there but really nothing really happened

2026-03-08 via Nuitee