Aparthotel W Pałacu

Hotels
7.9 (3947 reviews)
25 Świętego Filipa , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good overall value
Cons:
Cleanliness issues
Poor mattress quality
Dissatisfactory breakfast options

Categories

Cleanliness
7.56
There were some complaints about odors in rooms and mattress quality, indicating a need for improvement.
Service
8.53
The staff was described as friendly and helpful, providing a positive experience for guests.
Location
9.07
Highly praised for its excellent location close to the city center and transportation links.
Room Quality
7.52
Rooms received mixed reviews, with issues noted regarding mattress comfort.
Amenities
7.55
Some amenities such as breakfast variety were mentioned positively; however, cleanliness and mattress conditions require attention.
Value for Money
8.01
Good overall value based on location and service but impacted by room quality issues.
Food and Beverage
7.06
Mixed reviews about food quality, with some guests expressing dissatisfaction with breakfast options.
Overall Experience
7.93
While several aspects received positive feedback, issues with cleanliness and food detract from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:54

Property Description

Historic Building in the Heart of Kraków
Situated in a historic building in the center of Kraków, Aparthotel W Pałacu offers a unique stay experience blending tradition with modern comforts.

Convenient Amenities and Services
Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi throughout the property. Family rooms are also available for a comfortable stay.

Near Major Attractions
Explore Krakow effortlessly with popular sites like St. Florian's Gate, Krakow Central Railway Station, and St. Mary's Basilica just a stone's throw away from the aparthotel.

Ready to experience the charm of Kraków? Book your stay at Aparthotel W Pałacu now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3947 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
P
Pawel • couple • pl
10
2026-05-30 • via Nuitee
• extended_group • pl
8
2026-05-30 • via Nuitee
A
Almudena • solo_traveller • es
10
Pros:

La ubicación inmejorable. La habitación grande limpia y cómoda.

2026-05-29 • via Nuitee
O
Olha • family_with_children • ua
9
2026-05-29 • via Nuitee
R
Rolandas • couple • lt
8
Quite good
Pros:

The staff was very helpful and pleasant, the location is great and easy to find, and breakfast was decent.

Cons:

The beds are definitely not of the best quality, the pillows are small, and the street noise is very audible.

2026-05-29 • via Nuitee
W
Wojciech • extended_group • pl
7
Pros:

Śniadanie, lokalizacja

Cons:

Wymaga odświeżenia albo drobnego remontu. Lozka sa niewygodne

2026-05-29 • via Nuitee
• family_with_children • it
10
Pros:

Ottima la posizione .

Cons:

Purtroppo la moquette per terra. E forse la colazione dolce c'è solo salata.

2026-05-29 • via Nuitee
C
Casper Michael • couple • no
7
Pros:

Lokasjonen

Cons:

Når vi kom var sengene på rommet vårt ødelagt, men det ble raskt oppklart og vi fikk nytt rom.

2026-05-29 • via Nuitee
K
Kamila • solo_traveller • pl
7
Pros:

Świetna lokalizacja, uprzejmi pracownicy, dobre śniadanie

Cons:

Okropnym faktem było to, że pokoje nie są w ogóle wygłuszone! Słychać wszystko co dzieje się za ścianą u sąsiadów. I nie mam tutaj na myśli lejącej się wody. Słyszalne było każde słowo, na tyle wyraźnie, że leżąc na łóżku wiem o czym rozmawiali sąsiedzi

2026-05-29 • via Nuitee
S
Sirje • solo_traveller • ee
6
2026-05-28 • via Nuitee
A
Anna • extended_group • pl
8
2026-05-28 • via Nuitee
М • solo_traveller • ua
8
2026-05-28 • via Nuitee
K
Katarzyna • solo_traveller • pl
7
2026-05-28 • via Nuitee
J
Judyat • solo_traveller • pl
10
2026-05-27 • via Nuitee
A
Agata • solo_traveller • pl
10
2026-05-27 • via Nuitee
D
Dorota • couple • pl
5
Ogólnie nie polecam, chyba, że komuś zależy na dobrej lokalizacji.
Pros:

Doskonała lokalizacja ( nie licząc faktu, że o 6.00 rano budzą gości głośne dzwony z pobliskiego kościoła). Bardzo miły personel.

Cons:

Śniadanie w miarę dobre, ale można było przychodzić od 7.30, natomiast pierwszego dnia masło pojawiło się dopiero ok. 7.45, więc trzeba było 15 minut czekać. Herbata i kawa smakowały dziwnie, chyba ze względu na wodę. W prysznicu grzyb, a przede wszystkim woda lała się z pękniętego węża , a nie z główki prysznicowej. Telewizor był, ale miał tak dziwnie ustawiony głośnik, że praktycznie niewiele dało się usłyszeć. Bardzo brudna wykładzina podłogowa.

2026-05-27 • via Nuitee
A
agronowski • solo_traveller • pl
2
2026-05-27 • via Nuitee
S
Sten • couple • be
5
Friendly staff, basic room, good location, bad beds.
Pros:

Location is great, staff is friendly. Big room.

Cons:

Bed is very bad, you can feel the springs in your back. Sound insulation is poor, you can hear the neigbouring rooms phone conversations. The curtain is useless, the entire room is bright at sunrise.

2026-05-27 • via Nuitee
I
Ifigenia • solo_traveller • cz
8
Pros:

Poloha, snídaně

2026-05-26 • via Nuitee
Сауліна • solo_traveller • ua
10
2026-05-26 • via Nuitee