CITY STAY - Kieselgasse

Hotels
8.8 (1286 reviews)
Kieselgasse 2 , Zürich , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Internet issues
Noise from trams
Hard mattress

Categories

Cleanliness
8.8
The studio was super clean; this is the cleanest space I've stayed at in all my travels.
Service
9.3
Very friendly staff, quick responses through the app, and very helpful with issues.
Location
9.3
Perfect location, very close to trams and public transportation.
Room Quality
8.8
Room was nice and modern with a huge balcony.
Amenities
8.3
The kitchen was well equipped; however, there were minimal complaints regarding cleanliness.
Value for Money
8.3
Given the cleanliness and service, value for money is reasonable but could improve.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.8
Overall, a very good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:47

Property Description

Modern Self-Catered Apartments with Free WiFi

Comfortable Living Spaces
Experience a comfortable stay in our apartments equipped with a living room and a well-appointed kitchen including a dishwasher and a microwave. Relax in the private bathroom with complimentary toiletries and enjoy the convenience of a flat-screen TV, DVD player, and safety deposit box.

Convenient Amenities and Nearby Attractions
Adjacent to a restaurant and close to public transport, City Stay Apartments offer easy access to the city. Benefit from private parking, explore the Chinese Garden nearby, and visit attractions like Zurich Opera House and Kunsthaus Zurich within a short distance.

Book your stay now for a memorable experience!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance.

Please note that extra beds are only available for children between 3 and 17 years. They are available upon prior request for CHF 15 per night. Children´s cots are provided free of charge. They also need to be requested in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 25 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1286 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
R
Rebecca solo_traveller ch
5
I don‘t think I come back…
Pros:

The place was near my work place…

Cons:

It had a really bad smell inside the appartement… no idea what that was… the couch was uncomfortable…

2026-07-04 via Nuitee
P
Puneet solo_traveller gb
4
Not the best
Pros:

The location was good and the apartment was spacious. The bed was comfortable.

Cons:

There was a bad odour in the apartment which didnt go even though we has the windows open.
There was no space to dry laundry even though the booking states there is a drying rack in the apartment. They informed us there was a rack in the laundry room but it was tiny so not very helpful. We had enquired about the laundry room in advance thankfully as you need coins. It seems a bit ridiculous given everything else is done by card - they even have a card reader at the self check-out.
We were there during a heatwave and they had only provided one fan which wasn't very strong. It was a 2 bed apartment. They gave us a second fan when we asked but it didnt really help. I appreciate they dont control the weather but when an accommodation charges that amount per night they should be able to provide comfortable sleep at the very least. We ended up leaving after one night because it was so uncomfortable.

2026-07-03 via Nuitee
A
ALEXANDROS family_with_children gr
10
Pros:

It was clean, spacious, 30m away from tram stop and close to lake parks in a very nice area. Also having two bathrooms is life saving for a family of five.

Cons:

We happened to stay while temperatures reached 38-39 degrees and the staff kindly provided us with two fans. The apartment wasn’t air conditioned which is the norm in Zurich. Still, it was hardly bearable.

2026-07-03 via Nuitee
C
Carlos family_with_children br
10
Estadia excelente: localização central, acomodação extremamente limpa, confortável
Pros:

Nossa experiência no City Stay foi excelente. A unidade estava extremamente limpa, organizada e muito confortável, proporcionando uma estadia bastante agradável. A localização também merece destaque: é central, o que facilitou muito nossos deslocamentos por Zurique.

Durante nossa hospedagem, os dias estavam um pouco mais quentes, e a unidade não dispõe de ar-condicionado. No entanto, compreendemos que essa é uma característica comum na região, e havia um ventilador disponível, o que ajudou a amenizar a temperatura.

De modo geral, tivemos uma ótima experiência e certamente voltaríamos a nos hospedar no City Stay. Nota 10!

Cons:

não ter ar condicionado

2026-07-03 via Nuitee
R
Ruth solo_traveller gb
9
Excellent apartment in a lovely area of Zurich
Pros:

The apartment is in an excellent location and was pristinely clean. Unfortunately I was there during extremely warm temperatures (38 degrees) and it was very hot. However, the staff kindly provided a fan which helped somewhat. The bathroom is beautiful and the apartment was very well equipped generally. There was flexibility from the staff which was appreciated and the ability to re-code a key was well received given I had left my original one in the room by mistake. Recommended

2026-07-02 via Nuitee
F
fabrizio couple it
8
2026-07-01 via Nuitee
A
Avinash extended_group in
10
Had a pleasant stay. Check in and check out was very smooth. Proximity to the tram station made moving around very comfo
Pros:

Proximity to the tram station and the area.

Cons:

The beds can be more comfortable.

2026-07-01 via Nuitee
Şefik family_with_children tr
8
o koku ve rahatsız çekyat sebepli tekrar tercih etmem
Pros:

Konumu çok güzeldi tam metronun dibi, temizliği gayet iyidi, tesise giriş çıkış kolaydı

Cons:

çocuklar için hazırlanan çekyat aşırı konforsuz ve çok kötü kokuyordu, tüm gün ve gece camlar açık olmasına rağmen o iğrenç koku geçmedi, priz var ama malesef ütü gibi bazı aletleri sokamadık çok küçüktü

2026-06-30 via Nuitee
L
Lisa family_with_children de
9
2026-06-30 via Nuitee
P
Patrizia extended_group ch
8
2026-06-29 via Nuitee
A
alberto solo_traveller es
9
2026-06-25 via Nuitee
E
Evgeniia family_with_children ch
10
2026-06-24 via Nuitee
D
Dhruti family_with_children gb
9
Lovely apartment in beautiful part of Zurich
Pros:

Loved the location which is so close to the lake and also walkable to centre but also a tram stop right outside.
The balcony was amazing and such a great feature of this apartment.
Fan provided as was very hot weather when we stayed.

Cons:

Option for more pillows would be good.

2026-06-24 via Nuitee
S
Sibarani solo_traveller id
9
Pros:

Everything except no Air Conditioning, its very hot

Cons:

Hot, no Aircon

2026-06-24 via Nuitee
R
ROBERTO couple it
9
Pros:

Gli appartamenti sono ampi e puliti. La cucina è attrezzata con il necessario. La zona è comoda per raggiungere varie zone della città. E' presente un parcheggio privato sotto casa. City Stay è il nostro punto di riferimento a Zurigo.

2026-06-22 via Nuitee
S
Stephen family_with_children nz
9
Pros:

Good self check in system. Great location in Seefeld.

Cons:

lift is tiny. typically Zurich expensive as was parking fee CHF25 night given outside off street.

2026-06-21 via Nuitee
B
Benedikt couple gb
10
Very nice apartment in great location
Pros:

The location is excellent. Near the lake with easy access to public transport. Nice sized apartment. Self check in worked perfectly.

Cons:

The lift is a bit tight but then was glad they have one.

2026-06-19 via Nuitee
I
Ice-T solo_traveller sa
9
Best location in Zurich
Pros:

- easy and fast check-in process
- perfect location, tram stop next to the building, groceries, cafés, restaurants, and the lake are in a walking distance.
- fully equipped apartment

Cons:

- No AC, just fans in the rooms.
- the tram noise is loud if you sleep with windows open.

2026-06-19 via Nuitee
M
Michael solo_traveller at
10
2026-06-19 via Nuitee
S
Sandro solo_traveller ch
9
2026-06-18 via Nuitee