Surfers Horizons

Hotels
8.8 (71 reviews)
2, 17th Avenue, Palm Beach , Gold Coast , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly management
Cleanliness of apartment
Cons:
Dated room quality
Not worth the price
Inadequate dining chairs

Categories

Cleanliness
8.19
Filthy tiles in both showers noted; unit needed love.
Service
9.66
Friendly management; made guests feel welcome.
Location
9.7
Excellent beachfront location, though shops and restaurants are not close.
Room Quality
7.65
Unit was not 'deluxe'; dated kitchen and bathroom.
Amenities
9.18
Well equipped, but some amenities in the unit were lacking (e.g., dining chairs).
Value for Money
8.14
Price did not match the product provided.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
9.16
Positive experiences highlighted, despite room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:37

Property Description

Breathtaking Ocean Views
Experience the beauty of Palm Beach from your private balcony or patio at Surfers Horizons Apartments.

Luxurious Amenities
Indulge in our outdoor pool, hot tub, and barbecue facilities for the ultimate relaxation during your stay.

Modern Comforts
Enjoy the convenience of laundry facilities, a full kitchen, cable TV, and high-speed WiFi access in each apartment. Upgrade to our Deluxe apartments for a contemporary touch.

Book now to secure your spot at Surfers Horizons and make unforgettable memories by the ocean.

Important information:

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.

Guests under the age of 21 can only check in with a parent or official guardian. The legal guardian must reside onsite for the duration of the reservation and provide a current photo ID or proof of guardianship if requested upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 71 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.16
S
Stevens solo_traveller au
10
2026-07-05 via Nuitee
F
fiona couple gb
10
Fantastic stay. Really helped to make our family visit memorable.
Pros:

The location is fantastic. We loved being able to just walk straight onto the beach. Heated swimming pool and hot tub was a big plus at this time of year. Everything was very clean and the kitchen well equipped. Beds really comfy. Mike and his wife were very friendly and helpful. They were very quick to reply to any questions we had and we really appreciated the offer of a later check out time. I would definitely recommend this accommodation and we look forward to returning next year when we visit our family.

Cons:

Everything was perfect

2026-06-29 via Nuitee
T
therese couple au
10
Fabulous stay, beautiful property
Pros:

The location

Cons:

Nothing

2026-06-07 via Nuitee
B
Brett couple au
9
Easy stay. Exceptional service from Mike who was very accommodating of our various curve ball requirements.
Pros:

Great to be right on the beach!

Cons:

All good.

2026-05-22 via Nuitee
M
Michael extended_group au
7
Great stay, the reception (Apartment 1) even provided their parking for an extra car we had.
Pros:

The location, on the beach is a winner

Cons:

The flights of stairs to get to the third floor.

2026-05-21 via Nuitee
M
Mathew couple au
10
Would not hesitate to stay again
Pros:

Location great , very clean , friendly staff great value for money

2026-05-17 via Nuitee
H
Helen solo_traveller au
9
Palm beach spendour
Pros:

Lovely views, very relaxing apartment, extremely clean.
Modern renovation to this no.12 2bedroom apartment, car space was quite generous size. Manager was very friendly.
WiFi was good and free.

Cons:

Unfortunately no lift so lots of steps to 2nd and 3rd level.

2026-04-27 via Nuitee
J
Jasmin family_with_children au
4
Good for the up close and personal experience at the beach. But the property is old and needs some love. Wasn’t a great
Pros:

Location was good for the creek.

Cons:

Wasn’t very clean. Lots of the interior needs repairing. Cracked tiles, broken light fixtures, rusted cracks in the walls.

2026-04-26 via Nuitee
R
Rafal family_with_children au
10
Pros:

View, location, facilities, staff!

Cons:

None

2026-04-15 via Nuitee
F
Falkiner family_with_children au
10
Staying at Surfers Horizon is an absolute pleasure and a joy - it’s like a home away from home!
Pros:

The location right on the beach is amazing. Even though we didn’t have a car, having an available car space is definitely a bonus. The pool and spa were also great.

Cons:

Everything was great!

2026-03-20 via Nuitee
R
Robbie T extended_group au
9
Pros:

location superb. right on beach

Cons:

cleaning. apparently the limited amount of time allocated for cleaning does not allow for shutters to be wiped etc etc

2026-03-10 via Nuitee
C
chantelle family_with_children au
10
Pros:

From check in to check out the staff were exceptional. It was like visiting your favourite relatives.

Cons:

I did not like leaving.

2026-03-08 via Nuitee
C
cheryl couple au
9
Pros:

Location; refurbished unit; well equipped; friendly management ; good parking.

Cons:

N/A

2025-11-21 via Nuitee
L
lyndi family_with_children au
4
DISAPPOINTED
Pros:

Beachfront was lovely. The exterior was beautiful, so well maintained, pool and BBQ area

Cons:

Booking stated Deluxe 3 BEDROOM UNIT,
Main bedroom 1 large double bed ( actually 2 single beds pushed together, 2nd bedroom 1 double bed( no 2 single beds), 3rd bedroom 2 single beds(correct). The unit was most definitely not Deluxe, original kitchen ( new upper cupboards with glass doors), very dated cupboards that were painted, very old, and worn bench tops. Original bathrooms, filthy tiles in both showers( probably best to bring shower shoes), can't lock ensuite bathroom door. The glass screen was coming away from bath, i immediately went and told manager, i took photos and was told that it must have happened after unit was checked, thats exactly why i check everything and take photos. Tiles were missing with weird replacements. It was an original unit that needed some love, which is fine if you didn't book a "deluxe" unit, the 2 single bedrooms were extremely hot. It definitely wasn't worth climbing the 3 sets of stairs every single time you went out ( NO LIFTS).There are so many modern units around the same area, it's not really worth having the beachfront position. Nothing is close by( shops, restaurant, etc) you have to drive everywhere you go. When I voiced my concerns regarding the state of unit, I was told the kitchen cupboards were brand ne. Clearly, it's an extremely old and dated unit. There were six beds in this unit but only 4 dining chairs. This was our 3rd time we stayed in these apartments, 2009, 2014, and 2025 , the outside has remained updated and extremely well looked after, but not some units. The price I paid did not match the product.

2025-11-04 via Nuitee
L
Latia family_with_children au
9
2025-09-30 via Nuitee
F
Fiona couple au
10
2025-09-16 via Nuitee
B
Brigitte couple gb
9
A lovely relaxing beech side break in fab accommodation
Pros:

The apartment was exceptionally clean located right on the beach front and contained everything we needed . Deb the manager made us feel very welcome and told us all we needed to know. Will definitely stay here again

Cons:

For us to be there longer !!

2025-07-19 via Nuitee
S
Steven solo_traveller au
10
Loved the place and location and I will be back.
Pros:

Location

Cons:

Nothing

2025-07-19 via Nuitee
L
Lillian extended_group au
8
Pros:

The ocean view

2025-07-09 via Nuitee
B
Bonnie young couple au
10
Exceptional
2025-05-14 via Nuitee