FeelGood Apartments SmartLiving | contactless check-in

Hotels
8.9 (1859 reviews)
Beatrix-Kempf-Gasse 1 , Vienna , at

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable accommodations
Cons:
Cleanliness issues
Communication problems
Room privacy concerns

Categories

Cleanliness
8.48
Several reviews mentioned issues with cleanliness, such as the presence of old items and cleanliness concerns.
Service
9.45
Positive mentions of staff being helpful and responsive despite some communication issues.
Location
9.49
Many reviews note the excellent location close to transportation and amenities.
Room Quality
8.44
Issues with room privacy and condition were highlighted, such as broken blinds and sounds from adjoining rooms.
Amenities
8.47
Some amenities had shortcomings like broken window blinds and inadequate internet.
Value for Money
8.93
Overall perceived as good value, with lower expectations met.
Food and Beverage
8.98
Not explicitly mentioned, but overall satisfactory for a short stay.
Overall Experience
8.95
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:56

Property Description

Luxurious Accommodations
FeelGood Apartments SmartLiving offers stylish and sustainable aparthotel living in Vienna. The units feature modern amenities including a fully equipped kitchen, flat-screen TV, and free WiFi, providing guests with a comfortable and convenient stay.

Relaxation and Wellness
Guests can unwind in the sauna or enjoy the sun terrace with views of the inner courtyard. The property also boasts a fitness centre for those looking to stay active during their stay. With family rooms available, FeelGood Apartments SmartLiving caters to all types of travelers.

Convenient Location
Located just 10 km from Austria Center Vienna, this aparthotel is perfect for guests attending events or conferences. For outdoor enthusiasts, cycling and hiking opportunities abound in the surrounding area. Plus, with a paid airport shuttle service, arriving and departing is hassle-free.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1859 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.95
A
Andrzej couple pl
10
2026-05-29 via Nuitee
S
Shihara solo_traveller gb
9
2026-05-29 via Nuitee
C
Cornelia solo_traveller at
2
Der schlechteste Kundenservice, den ich je erlebt habe.
Cons:

Hatte ab der Ankunft gesundheitliche Probleme.
Die Sauberkeit ließ zu wünschen übrig.
Ich wollte ersatzlos stornieren, was ich innerhalb 1 Stunde ab Ankunft dem Customer Support mitgeteilt habe. Es gab kein Entgegenkommen. Auf schriftliche Anfragen per mail wurde nicht reagiert.

2026-05-28 via Nuitee
V
Valentina solo_traveller de
8
Pros:

Nette Unterkunft mit allem, was man braucht. Gute Anbindung in die Stadt (20Min U-Bahn bis zum Praterstern) in einer Siedlung mit allen nötigen Geschäften in fußläufiger Entfernung.

Cons:

Wir waren in Wien für die ESC 2026 angereist. Bereits bei der Ankunft fiel es us auf, dass der Fernseher im Zimmer nicht funktionierte, das haben wir direkt gemeldet. Wir wurden vertröstet mit 'Wir gucken, was wir tun können'. In 4 Tagen unseres Aufenthaltes ist niemand vorbeigekommen und das Problem wurde nicht behoben. Sehr ärgerlich.

Die Wohnung an sich war sehr sauber. Das kann man von den allgemeinen Teilen der Immobilie (Treppenhaus, Gemeinschaftsräume etc.) nicht behaupten.

2026-05-27 via Nuitee
R
Ružica couple rs
10
Comfort, Convenience & Great Location
Pros:

We truly enjoyed our stay in this apartment. It was very comfortable, well-equipped, and functional – everything we needed for a pleasant and relaxing stay.
We are especially grateful for the secured parking space in the garage, which was a huge benefit for us. The garage was very close to the apartment, making everything even more convenient.
The entry system for both the building and the apartment was excellent and very easy to use, which made our arrival smooth and stress-free. The location is also great – very close to the metro station, and the U2 line takes you directly to Karlspaltz, which was perfect for exploring the city.
There is also a grocery store nearby where we bought our daily essentials, as well as a DM store, which was very practical.
All in all, it was a perfect stay. When we return to Vienna, we will definitely choose the same accommodation again.

Cons:

The only small downside was the limited amount of kitchenware, as there was only one coffee cup available. However, this was not a major issue for us, as we managed without any problems. We mention it simply as a small suggestion that could make the stay even more perfect in the future.

2026-05-26 via Nuitee
M
Mihaela couple at
10
Real nice 2 spend time here
Pros:

New neighborhood, clean, quiet area, parking, metro across the street, shops, coffee restaurants... Accommodation is self check in, access with code, apartment equipped with everything you could need, comfortable bed, electric roller blinds,warm, we had to turn off the radiator, coffee capsules, tea on the house. We enjoyed the 4 days spent at your place.

Cons:

-

2026-05-26 via Nuitee
N
Nummer Neun solo_traveller de
9
Klare Empfehlung- gerne wieder
Pros:

Modernes Appartment im neuen Stadtteil Seestadt, der Alles zum Leben bietet, Parkplatz im Parkhaus super, Anbindung an die Innenstadt mit der Metro in ca. 30 Minuten ideal. Sehr gute Kommunikation mit dem Vermieterteam.

Cons:

Leider keine Klimaanlage aber Außenjalousien, Fenster konnte man nachts offen lassen, da die Umgebung sehr ruhig ist.

2026-05-26 via Nuitee
A
Alexgabriel1997 solo_traveller ro
4
Mediocru. Prea scump pentru ce ofera
Pros:

- check-in online 100%
- statie de metrou la o distanta de 1 minut de mers pe jos
- Hofer, Dm, Kebab shop langa cazare
- parcare acoperita, gratuita

Cons:

Am platit aproximativ 100 de EUR pe noapte pentru aceasta cazare.
- pe pereti erau urme de muci (eng: snot) suflati de cineva care a stat inaintea mea aici. Nu s-a deranjat nimeni sa curete
- peretii sunt murdari, au tot felul de urme diverse. Nu stiu cand au fost curatati/vopsiti ultima oara.
- daca apartamentul de sus sau de jos gateste, tot mirosul se aduna in aceast apartament
- din baie venea un miros constant de excremente (miros de canalizare). Tubulatura, sistemul de ventilatie, este prost si permite mirosurilor sa intre prin zona ventilatorului
- canapelele din piele sintetica sunt jupuite...
- usa de la intrare este subtire. Auzi toate persoanele care trec pe hol. Noaptea nu poti dormi cum trebuie

2026-05-24 via Nuitee
E
Edita couple de
8
Wie würden jede Zeit wieder kommen
Pros:

Die Lage ist super, es ist ruhig und angenehm. Das Parkhaus ist geräumig und das einchecken hat auch super gepasst. Die Betten sind top habe selten so gut in einer Unterkunft geschlafen das Zimmer war sauber.

Cons:

Wir haben ein kleines Zimmer gebucht, das war natürlich unsere Schuld aber es ist echt extrem klein. Ein großen Koffer kann man nicht einfach so aufklappen. Die Zimmer werden auch recht schnell ziemlich warm. Aber mit Fenster hoffen geht es.

2026-05-24 via Nuitee
F
Frank couple de
10
2026-05-22 via Nuitee
D
Dinkel solo_traveller at
8
2026-05-22 via Nuitee
K
Karl R. extended_group at
9
2026-05-21 via Nuitee
Буковская couple ua
10
Pros:

Номер шикарный,персонал приятный

Cons:

Все хорошо

2026-05-21 via Nuitee
K
KIYOMI couple jp
10
2026-05-20 via Nuitee
E
Ecem Aleyna couple tr
10
Fiyat performans olarak 10/10
Pros:

Tesis konum olarakta, fiyat performans olarakta çok güzeldi. Tekrar gelsem yine burda kalırım. Tek trenle 30 dakikada merkeze gidebiliyorsunuz. Temizliği, imkanları olsun çok güzeldi. Otelde saç kurutma makinesi için vigo başlığı bile var. Daha ne söylenirki

Cons:

Beğenmediğim hiçbir şey yok sadece oda terliği olabilirdi

2026-05-20 via Nuitee
K
Krzysztof solo_traveller pl
10
Pros:

Przepiękna lokalizacja apartamentu w spokojnej dzielnicy niedaleko jeziorka. Blisko do sklepu, stacji metra oraz darmowe miejsce parkingowe w garażu piętrowym. Sam apartament czysciutki, wygodny, nowe ręczniki i pościel, anex kuchenny w pełni wyposażony nawet w zmywarkę do naczyń. Obsługa apartamentu na wysokim poziomie. . Bardzo miło spędziłem tutaj czas i czułem się jak we własnym domu. Polecam Krzysztof

2026-05-19 via Nuitee
N
Nina solo_traveller at
7
2026-05-19 via Nuitee
L
Lea Baum solo_traveller il
5
Decent room, but very poor service from the host
Pros:

The room itself was decent. Although the location is quite far from the city center, the U2 metro line is nearby and takes you directly to the center of Vienna in about 40 minutes, which was very convenient.

Cons:

The service was very disappointing. When we arrived, there were no hangers in the room; we asked the host to bring some, but it was never done. More importantly, the TV did not work at all during our entire one-week stay. We contacted the host 3 times asking to fix it, but he completely ignored the issue, and we were left without a TV for a whole week.

2026-05-19 via Nuitee
D
Daniela extended_group ch
5
Auf den 1.Blick gut, auf den 2. Blick diverse Mängel
Pros:

Die Betten sind sehr gut und bequem.
Gutes, schnelles WLan.
Lage nur wenige Fussschritte von der U2 Endstation. Bis ins Zentrum fährt man 30 Min, zum Hauptbahnhof 45Min, einmal umsteigen.
Die Wohnungen befinden sich in einem neuem, ruhigen Quartier.

Cons:

Ich habe für unsere Gruppe 4 Zimmer gebucht. Auf den 1. Blick sauber, auf den 2. Blick gruselig und sollten besser gewartet werden.
Die Storen sind leider nicht lichtdicht.
Die Nachttischlampe kann nicht eingesteckt werden, da keine Steckdose in der Nähe. Mit einem Verlängerungskabel könnte dieses Problem einfach gelöst werden, oder steht sie einfach nur zur Deko da?
2 der 4 Fernseher in unseren 4 Appartements funktionieren nicht (Stecker defekt Zi 27 und 7)
Gruselige Flecken auf dem Ersatztduvet im Schrank (Zi 24)
Steckdose hängt aus der Wand ((Zi 24)
Fenster sollten dringend gereinigt werden.
Schimmel in Fugen in der Dusche (Zi 7)
Ameisen im Zimmer 27
Fernseher hängt schief an der Wand (Zi 7)
In der Kaffeemaschine ist noch eine Kaffeekapsel vom Vorgänger drin. (Zi 7)

Die beschrieben Mängel wurden bereits in etlichen Rezessionen beschrieben, anscheinend ohne Wirkung.
Die Wohnungen erfüllen ihren Zweck, wir würden in Anbetracht der Mängel diese Appartements nicht mehr buchen.

2026-05-18 via Nuitee
J
Juliette couple at
10
Perfekt
Pros:

Alles - Marie-Luise vor allem 😉🙏

2026-05-17 via Nuitee