Kristal Hotel Jakarta

Hotels
7.9 (219 reviews)
Jalan Tarogong Raya, Lebak Bulus, Cilandak , Jakarta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Room quality decline
Mixed food reviews

Categories

Cleanliness
6.98
The rooms were noted as worn out and needed refurbishing, with cleanliness concerns especially highlighted in reviews.
Service
8.45
Friendly and helpful staff mentioned frequently, contributing positively to the experience.
Location
8.99
Location described as fantastic, easy to walk to places, and positive sentiments expressed about convenience.
Room Quality
6.94
Rooms were spacious but noted as tired and needed upgrading.
Amenities
7.97
Amenities such as the swimming pool were appreciated, but some areas like the gym required upgrades.
Value for Money
7.93
Given the wear of the hotel, the pricing is seen as reasonable, but mixed reviews on the value for the specific quality.
Food and Beverage
7.48
Breakfast and dinner reviews varied, with some negative feedback on food quality.
Overall Experience
8.45
Overall positive sentiments with some reservations about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:08

Property Description

Luxurious Accommodation
Experience comfort and style at Kristal Hotel Jakarta with modern amenities including flat-screen TVs, personal safes, and air conditioning. Some units even offer a kitchenette for your convenience.

Relaxing Spa and Leisure Facilities
Indulge in relaxation at our spa center and sauna, or stay active with tennis and billiards. For golf enthusiasts, a golf course is conveniently located just 3 km away.

Convenience and Entertainment
Enjoy free WiFi, onsite dining, and bar options during your stay. With meeting facilities, a business center, and a beauty shop available, all your needs are catered to at Kristal Hotel Jakarta.

Book your stay now at Kristal Hotel Jakarta for a memorable and enjoyable experience!

Important information:

Due to the coronavirus (COVID-19), the swimming pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 219 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.45
R
Reza • solo_traveller • nl
10
Great value stay
Pros:

Spacious kind people

Cons:

Old furniture

2026-05-31 • via Nuitee
R
Reza • solo_traveller • nl
9
Great value for holiday
Pros:

Price!
Location!
Spacious!

Cons:

Old interior

2026-05-31 • via Nuitee
R
Reza • solo_traveller • nl
10
Great value
Pros:

Rooms spacious

Cons:

Old stuffs

2026-05-31 • via Nuitee
A
Alexey • couple • id
8
2026-05-29 • via Nuitee
B
Benjamin • family_with_children • au
9
It’s a great family hotel
Pros:

The morning activities for the children

2026-05-21 • via Nuitee
B
Basher • couple • qa
5
2026-05-21 • via Nuitee
J
joshua • couple • au
8
Enjoyable stay with spacious room
Pros:

Location was great and staff quite friendly.

Cons:

It is a little dated.

2026-05-19 • via Nuitee
D
Daniel • couple • us
9
All was well
Pros:

Our stay was very satisfactory.

Cons:

We didn’t have any negative feelings.

2026-05-18 • via Nuitee
P
Patrick • family_with_children • nl
4
2026-05-17 • via Nuitee
M
Mutiara • solo_traveller • id
10
2026-05-10 • via Nuitee
A
Angeli P B • couple • id
8
2026-05-04 • via Nuitee
M
Moggy • solo_traveller • sg
8
2026-05-03 • via Nuitee
• couple • jp
8
2026-04-27 • via Nuitee
S
Sintawati • solo_traveller • de
9
2026-04-24 • via Nuitee
S
Sintawati • solo_traveller • de
9
2026-04-18 • via Nuitee
C
Cornelis • couple • nl
9
perfect
2026-04-01 • via Nuitee
P
Peter • couple • au
10
2026-03-29 • via Nuitee
I
Imelda Siahaya • family_with_children • id
10
2026-03-27 • via Nuitee
M
Marek • couple • pl
9
Pros:

Bardzo miły personel

2026-03-23 • via Nuitee
C
Catherine • couple • my
8
Pros:

Convenient location when staying close to JIS

2026-03-15 • via Nuitee