The Other House South Kensington

Hotels
8.7 (6434 reviews)
15-17 Harrington Gardens , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and nice ambiance
Excellent service from staff
Cons:
Noisy from outside
Small room sizes

Categories

Cleanliness
8.13
Mentioned several times as clean, but noted small spaces and noise affecting experience.
Service
9.1
Multiple reviews praised the staff for their attentiveness and friendliness.
Location
9.14
Good access to tourist spots, with many reviews highlighting its favorable setting.
Room Quality
8.09
Mixed sentiments; some rooms were small with noise issues, lowering the perception of quality.
Amenities
8.62
Amenities generally praised, but some lacked in practicality and comfort.
Value for Money
8.58
Some reviews suggest limited value for large rooms; however, overall quality is high.
Food and Beverage
9.13
Food was frequently highlighted as delicious, particularly during brunch experiences.
Overall Experience
8.8
General positivity in experiences, with many customers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:43

Property Description

Luxurious Club Flats
Indulge in uniquely designed Club Flats offering a blend of home comforts and hotel services, perfect for individual, group, or family stays.

Exclusive Private Club
Enjoy complimentary access to The Other House's private club, featuring elegant lounges like The Keeping Room and Hogsmire, a rejuvenating spa, and a chic cocktail bar.

Sustainable Luxury
Experience sustainability at its finest with historic building refurbishments, low-waste kitchens serving seasonal fare, and eco-friendly operational practices.

Book your stay at The Other House now and immerse yourself in a world of sophisticated comfort and unparalleled hospitality.

Important information:

Please note that these rooms, 2 Bedroom Vault (Lower Ground Floor) and 3 Bedroom Vault (Lower Ground Floor), are located in the basement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 6434 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.8
S
Siegfried couple at
6
Allgemeine Räume stylisch, Lage top. Zimmer klein und dunkel. Für 1-2 Nächte ok, länger schwierig.
Pros:

Lage

Cons:

Zimmer viel zu klein und viel zu dunkel. Kein Wohlgefühl!

2026-06-21 via Nuitee
K
Kristy solo_traveller au
8
2026-06-20 via Nuitee
J
Jake couple gb
10
Unreal stay
Pros:

Brilliant facilities and amazing hotel. Decor was gorgeous and staff were so friendly

2026-06-19 via Nuitee
S
Susan solo_traveller gb
8
Pros:

The reception staff we dealt with was super, very helpful and friendly.
Lovely pool.

Cons:

My pillow was lumpy !!!
Not a big deal tho

2026-06-19 via Nuitee
B
Bryan couple nz
9
Nice place, funky decor
Pros:

Very funky place, loved the decor. Has so much to offer on site- pool, sauna, restaurant, bar… great location with easy access to tube. Lots of restaurants and shops close by. Room was really cool, kitchen.and fridge very useful.

Cons:

Nothing really. Everything was great.

2026-06-19 via Nuitee
J
Jeremy couple fr
9
Great
Pros:

A clean and convenient place.

Cons:

The sound insulation in the room could be improved.

2026-06-18 via Nuitee
P
Patrizio couple nl
9
2026-06-18 via Nuitee
P
Patricia couple br
9
2026-06-17 via Nuitee
T
Toni-Leigh extended_group gb
10
2026-06-16 via Nuitee
T
Toni-Leigh extended_group gb
10
2026-06-16 via Nuitee
J
JOSE ANTONIO couple es
10
Greate place to stay if you visit London (tourism)
Pros:

Comfortable rooms and great location (close to subway). Good breakfast (options and service)

Cons:

nothing

2026-06-16 via Nuitee
D
Daphne extended_group hk
9
Pros:

The decoration was nice

Cons:

The rooms are a bit dark. I have to turn on the lights whenever Im in the room.

2026-06-15 via Nuitee
L
lynne solo_traveller gb
10
2026-06-15 via Nuitee
D
Daphne couple hk
9
Pros:

The layout and decoration

Cons:

The cleaner did not come for two days

2026-06-15 via Nuitee
A
Alejandra couple gb
10
Pros:

Si increíble lugar

2026-06-14 via Nuitee
J
Joanne extended_group gb
10
Delight, quirky & welcoming
Pros:

The Other House Kensington is a wonderfully quirky and stylish place to stay, offering a unique blend of luxury and comfort. It feels exclusive without ever being pretentious, creating a genuinely relaxed and welcoming atmosphere.

The team were warm, friendly and incredibly helpful throughout our stay, making us feel at home from the moment we arrived.

The spa facilities were an unexpected highlight and a real bonus, providing the perfect space to unwind and recharge after a day in the city.

And a small mention for Marshall, the resident puppy. We only met him briefly, but he was absolutely adorable and added an extra touch of charm to an already memorable stay.

A fabulous experience all round, would recommend in a heartbeat and will definitely be returning.

Incredible value for money

2026-06-14 via Nuitee
M
Muriel solo_traveller lb
6
Cons:

The dust in the room/bathroom
The sticky things/food under the breakfast tables

2026-06-13 via Nuitee
R
Robert couple gb
10
2026-06-13 via Nuitee
R
Robert couple au
9
2026-06-13 via Nuitee
S
Silvia couple bg
10
Excellent hotel . Next visit in London I will stay again in this hotel
Pros:

Excellent location, modern design with wooden floor , a small kitchen , very clean , nice restaurant and bar - all you need to have a comfortable staying! The staff is very nice and competent, always trying to help and make you feel like you are at home.

Cons:

N/A

2026-06-13 via Nuitee