S12 Boutique Residence - by Hosty

Hotels
8.8 (2378 reviews)
ul. Starowiślna 12a , Kraków , pl

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Car hire
Massage services
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Inadequate room cleaning
Bed discomfort

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but there were also reports of a dirty room and cleaning services not being provided.
Service
8.55
Mixed feedback on service, with good communication mentioned, but also issues regarding cleaning and assistance.
Location
10
Multiple reviews highlight the great location near the market and central spots in the city.
Room Quality
8.04
Room quality was mentioned negatively due to discomfort in beds and noise issues.
Amenities
8.57
Amenities were generally acceptable, but a lack of cleaning service and some discomforts were mentioned.
Value for Money
9.03
Good value was noted, especially in terms of location and staff communication.
Food and Beverage
9.08
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.07
Overall satisfaction is indicated, especially with location and value for money despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:55

Property Description

Convenient Location in Kraków Old Town
Apartamenty Platinia offers comfortable accommodation just a short walk from St Mary's Basilica. The ideal base to explore the historic streets of Kraków.

Modern Amenities for a Relaxing Stay
Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries in every room. Relax and unwind in comfort after a day of sightseeing.

Helpful Services and Nearby Attractions
Benefit from 24-hour reception, local area maps, and brochures to make the most of your stay. With Wawel Royal Castle and the Central Railway Station nearby, your Kraków adventures await.

Book your stay at Apartamenty Platinia for a memorable experience in Kraków!

Important information:

Please note there is no elevator in the building.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2378 reviews
Cleanliness: 8.08
Service: 8.55
Location: 10
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.07
Зорій • solo_traveller • ua
8
2026-05-30 • via Nuitee
M
Matteo • extended_group • it
8
2026-05-29 • via Nuitee
M
MarioPT • solo_traveller • bg
8
Pros:

Тhe location near the historical center.

Cons:

Maybe the beds are in the economic room but I need some upgrade in the bathroom the shower cabin and shower is old and should be renovated

2026-05-29 • via Nuitee
R
Rita • solo_traveller • gb
1
Cons:

The photos are very misleading I should have asked for a ground floor as I am disabled and I was put on the second floor so many steps.No staff ,which was a nuisance because one morning we had the power go of in the room and I tried to contact someone but it was useless , found a fuse box on the landing and had to put it back on ourselves, which is something we shouldn't have to do. The courtyard is dirty and bird droppings all over the place on furniture that obviously can't be used ,there was broken items scattered round . Loose floor tiles that could be come dangerous. No air conditioning in rooms ,so had to open windows for cool air, but then other guests come back early hours and just want to chat loudly out in the courtyard,so obviously couldn't sleep. The room itself was so small for three adults,the fridge was very noisy as well . There is scaffolding up all over the entrance there was nothing to say there was work being done when I booked .Overall the cost of these rooms was definitely too much , there are better hotels for the same money, that are better value for money. Shop around for a better deal Wouldn't want to stay here again and would not recommend to anyone. Definitely overpriced

2026-05-29 • via Nuitee
E
Elliott • solo_traveller • gb
8
2026-05-28 • via Nuitee
M
melissa • couple • us
7
Great stay Monday-Thursday
Pros:

Great host, clean room, amazing location near Old Town + Kazimierz. Tram lines right there if you prefer not to walk.

Cons:

I would go back but only Mon-Thurs when the night club is closed. Very loud on weekends due to Shine Club #16 and party crowds on Starowiślna until 4-5am. People singing/yelling until 2-3am Fri and all night Sat., and drunkards in StarowIsina at 5:30am Sun. on my way to the train station. Perfect for young party goers though!

2026-05-28 • via Nuitee
J
JSM • solo_traveller • es
10
Alojamiento muy recomendable
Pros:

El apartamento estaba muy limpio, zona centro pero muy tranquila. Aunque la atención fue vía email, no tuvimos contacto con nadie del personal. no hubo ningún problema para gestionar la reserva. Excelente relación calidad-precio.

Cons:

La entrada de acceso a la finca y al patio interior están un poco abandonadas.
La mini nevera hacia algo de ruido, por las noches parecía que estuvieras durmiendo con Darth Vader. No hay ascensor, ni personal de recepción.

2026-05-28 • via Nuitee
N
Nikoleta • solo_traveller • bg
9
Pros:

Местоположението на хотела/хостела/е много добро ,намира се на 10 мин .пеша от центъра,има всякакъв транспорт с който може да се предвижваш на всякъде.Има кафенета и закусвални на много близко разстояние.
Беше чиста.

Cons:

Снимките в booking бяха преувеличи както на стаята ,така и на вътрешния двор.
Банята нямаше сифон и при опит да бъде измита всичко стана във вода.Беше малко мрачна и доста шумно защото стените не са добре изолирани.

2026-05-27 • via Nuitee
A
Alessandro Mazza • extended_group • it
10
Posizione molto centrale, vicinissimo al centro storico.
Pros:

Posizione molto centrale, vicinissimo al centro storico.

Cons:

Avrei gradito il cambio biancheria essendo stato 3 notti.

2026-05-27 • via Nuitee
B
Barbara • solo_traveller • pl
2
2026-05-27 • via Nuitee
M
Mihaela • solo_traveller • ro
10
Pros:

Everything was great: location, room, interaction with the host.

Cons:

-

2026-05-25 • via Nuitee
V
van Broekhuijsen • solo_traveller • nl
9
Pros:

De ligging en het binnenpleintje. Daarnaast grote kamer met een tafeltje. De rest van de kamer was ook top!

Cons:

Dat er veel dingen in de doucheruimte kapot waren. De raindouche kon niet aan. En de hoogte van de douche was niet in te stellen. (Opgelost met een kabeltje van een oordopje) putje van de douche liep ook niet door.

2026-05-24 • via Nuitee
S
Silvia • family_with_children • it
9
Punto strategico per visitare Cracovia
Pros:

A pochi minuti dalla stazione dei treni, dal centro storico, dalla fermata dei mezzi pubblici e dal punto di incontro per le escursioni ad Auschwitz-Birkenau. Appartamento silenzioso con supermercati, bar e ristoranti sulla strada.

Cons:

L'host molto disponibile ma la ventola del bagno non è stata aggiustata

2026-05-24 • via Nuitee
L
Leonardo • couple • it
8
Pros:

Posizione comodissima. Vicino alla stazione e al centro.

Cons:

Certo è una preferenza personale, però i materassi erano durissimi.

2026-05-24 • via Nuitee
J
JungA • extended_group • kr
8
좋은 기억 크라쿠프 !!
Pros:

가격 대비 가성비가 아주 좋아요
조용해요 교통 좋아요

Cons:

엘리베이터와 주방이
없어요

2026-05-24 • via Nuitee
M
Maria • extended_group • cy
8
Overall was good
Pros:

Good location and cozy apartment.

Cons:

No lift and we were on the 3rd floor! The hairdryer wasn’t working properly.

2026-05-23 • via Nuitee
O
Oleksandr • couple • ua
10
2026-05-23 • via Nuitee
P
Paulina • solo_traveller • pl
8
2026-05-22 • via Nuitee
A
Alessandrini • solo_traveller • ro
10
Pros:

Great location, near city center, clean, quick and easy self check-in and check-out. No issues encountered, staff reached out to make sure we had everything we needed.

2026-05-20 • via Nuitee
I
ia • couple • ge
10
2026-05-20 • via Nuitee