S12 Boutique Residence - by Hosty

Hotels
8.8 (2442 reviews)
ul. Starowiślna 12a , Kraków , pl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Hiking
Luggage storage
Cycling
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Inadequate room cleaning
Bed discomfort

Categories

Cleanliness
8.08
Several reviews mention cleanliness positively, but there were also reports of a dirty room and cleaning services not being provided.
Service
8.55
Mixed feedback on service, with good communication mentioned, but also issues regarding cleaning and assistance.
Location
10
Multiple reviews highlight the great location near the market and central spots in the city.
Room Quality
8.04
Room quality was mentioned negatively due to discomfort in beds and noise issues.
Amenities
8.57
Amenities were generally acceptable, but a lack of cleaning service and some discomforts were mentioned.
Value for Money
9.03
Good value was noted, especially in terms of location and staff communication.
Food and Beverage
9.08
No specific feedback, assumed standard for this hotel tier.
Overall Experience
9.07
Overall satisfaction is indicated, especially with location and value for money despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:55

Property Description

Convenient Location in Kraków Old Town
Apartamenty Platinia offers comfortable accommodation just a short walk from St Mary's Basilica. The ideal base to explore the historic streets of Kraków.

Modern Amenities for a Relaxing Stay
Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries in every room. Relax and unwind in comfort after a day of sightseeing.

Helpful Services and Nearby Attractions
Benefit from 24-hour reception, local area maps, and brochures to make the most of your stay. With Wawel Royal Castle and the Central Railway Station nearby, your Kraków adventures await.

Book your stay at Apartamenty Platinia for a memorable experience in Kraków!

Important information:

Please note there is no elevator in the building.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2442 reviews
Cleanliness: 8.08
Service: 8.55
Location: 10
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.07
K
Krolikowska extended_group it
9
Molto catino
Pros:

Molto pulita, ottima posizione!

Cons:

Due piccole accortezze, eravamo in 4 non c’era spazio per appendere gli asciugamani bagnati dopo la doccia, nel appartamento batte poco il sole quindi asciugarli era difficile

2026-07-02 via Nuitee
T
Theo solo_traveller fr
10
2026-07-02 via Nuitee
P
Preslava extended_group bg
9
2026-07-01 via Nuitee
M
María Guadalupe couple mx
9
2026-07-01 via Nuitee
A
Anne solo_traveller ie
10
Pros:

Very close proximity to the main square, tram, cafes etc

Cons:

Some other guests could be noisy late at night especially when they were coming in and/or leaving in the morning. This is not the fault of the accommodation provider though. Maybe a few signs could be put up to remind guests to beore considerate.

2026-06-30 via Nuitee
R
Rute solo_traveller pt
10
2026-06-29 via Nuitee
L
Lizzy solo_traveller nl
4
Viel tegen helaas
Pros:

Dichtbij oude stad

Cons:

Er zaten haren in het bed toen we net aankwamen. Hele smalle en harde bedden. Kamers zijn erg gehorig. Met 36 graden is het niet te doen op de kamer. We sliepen op de 3e verdieping en het was echt veel te warm. Wc papier was op, en op berichtjes werd niet gereageerd.. alleen standaard teksten over uitchecken.

2026-06-28 via Nuitee
L
Luciana extended_group it
10
Bellissimo e molto vicino al centro a piedi
Pros:

Tutto stupendo! L ingresso molto romantico pieno di piante e lucine davvero accogliente!
Comodissimo il metodo codice per entrare e il deposito bagagli!
Profumato pulito spazioso luminoso
Unica piccola pecca il caldo, non c era l aria condizionata lo dico per chi non riuscisse a dormire senza!
Spero di tornare presto grazie

Cons:

No aria condizionata

2026-06-28 via Nuitee
N
Natália solo_traveller sk
10
Super
Pros:

Čistá a pekná izba, veľmi milý personál.

2026-06-28 via Nuitee
A
Alberto couple es
10
2026-06-28 via Nuitee
P
Paraskevas solo_traveller gr
7
Pros:

Nice location in a very busy road!! Connects the Old City of Krakow with Kazimierz!

Cons:

No air-conditioned room for these hot days!

2026-06-27 via Nuitee
V
VALLE family_with_children es
7
Buena
Pros:

La ubicación

2026-06-26 via Nuitee
R
Roxana solo_traveller ro
9
2026-06-26 via Nuitee
F
Fabrizio extended_group ar
4
Breve estadía con pocas cosas para destacar
Pros:

La ubicacion

Cons:

No cambian las toallas en ningun momento a menos que lo solicites (cosa que nunca te avisan). Muy ruidoso. Las paredes son muy finas. Lamentablemente nos dieron una habitacion cerca de otra en refaccion por lo que desde temprano en la mañana nos despertaron con ruidos de taladros y martillos.

2026-06-25 via Nuitee
P
PANAGIOTIS couple gr
8
2026-06-24 via Nuitee
D
Dimosthenis3 family_with_children gr
9
Υπέροχη τοποθεσια λιτο απλό και καλο
Pros:

Πολυ καλη τοποθεσία.. καθαρά δωμάτια..εύκολη πρόσβαση στα παντα.. πάρκινγκ επι πληρωμή ακριβως απέναντι που εξυπηρετεί πολυ ..

Cons:

6 διανυκτερεύσεις και δεν πέρασε κανεις ουτε να αδειάσει τα καλαθακια των σκουπιδιών ουτε αλλες πετσέτες ουτε καθαριοτητα..

2026-06-24 via Nuitee
A
Andreea solo_traveller ro
10
A good choice for a trip to Krakow!
Pros:

Great location, easy access, comfortable, clean and quiet!

2026-06-24 via Nuitee
G
Guadalupe solo_traveller es
10
Pros:

Fantàstica ubicación , muy agradable el lugar y limpio.Precio calidad correcto

2026-06-24 via Nuitee
A
Ava extended_group gb
9
2026-06-22 via Nuitee
A
Anna couple ua
10
Pros:

Nice new room and equipment

2026-06-22 via Nuitee