The Hide On Claremont

Hotels
8 (679 reviews)
1077 Paff Street , Pretoria , za

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Cons:
Noise from other guests
Limited amenities
Cleanliness issues

Categories

Cleanliness
7.39
Several reviews noted cleanliness but also pointed out issues, indicating some room for improvement.
Service
9.36
Multiple reviews praised the service, particularly the friendliness and availability of the staff.
Location
8.4
Guests appreciated the central location and its convenience for activities.
Room Quality
7.85
While some rooms were liked for cleanliness, there were also complaints about comfort and amenities.
Amenities
6.38
Complaints regarding lack of amenities such as TV and slow internet affected the score.
Value for Money
8.84
Most guests felt satisfied with the price paid for their stay.
Food and Beverage
7.39
No breakfast option led to lower scores in this category, as it was not arranged by guests.
Overall Experience
8.36
Guests generally enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:33

Property Description

Garden Oasis in Pretoria

Luxurious Accommodation: The Hide On Claremont offers fully equipped kitchenettes, flat-screen TVs, and modern bathrooms in every unit, providing ultimate comfort and convenience for guests.

Convenient Location: Situated just a short distance from major attractions like Union Buildings and University of Pretoria, guests can easily explore the city and its landmarks during their stay.

Peaceful Retreat: With a garden setting and family rooms available, guests can enjoy a tranquil atmosphere perfect for relaxation after a day of sightseeing in Pretoria.

Book your stay at The Hide On Claremont for a serene and comfortable experience in Pretoria.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 679 reviews
Cleanliness: 7.39
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 6.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.36
F
Frans • family_with_children • za
7
2026-05-21 • via Nuitee
L
Lelau • solo_traveller • za
8
Pros:

The Staff was very helpful and friendly. Also the furniture was enough so it felt like one was at home

Cons:

Nothing really

2026-05-21 • via Nuitee
K
Katlego • solo_traveller • za
10
Pros:

The staff was so friendly and so welcoming, Terrance and Ruth are the best hosts

2026-05-20 • via Nuitee
R
Ramabulana • solo_traveller • za
5
Pros:

Room and linnen was clean except blankets was dirty

Cons:

Stuff welcome

2026-05-19 • via Nuitee
M
Malete • solo_traveller • bw
1
Pros:

The was no water and electricity and the owner of was being rude when I confronted her via call

Cons:

Director's rudeness......and hanging a phone while still complaining to her about what I encoubtered

2026-05-13 • via Nuitee
M
Marission • couple • za
1
Worst service ever
Pros:

Nothing

Cons:

There was no hot water
The sinks didn’t have lids
The WiFi was weak
The was no sugar for tea
The blankets were dirty
And the bathroom was filthy
And the staff was very rude
And there was no professionalism
The sliding door was not working

2026-05-13 • via Nuitee
O
Obinna • couple • za
1
The worst guess house have ever stayed .
Pros:

I like notting about it , the bed , the shower all not in good shape so bad the worst guess house ever I would recommend it to any one never .and the price was way too much for that .

Cons:

Notting good about .

2026-05-10 • via Nuitee
T
tintswalo • couple • za
10
I enjoyed my stay so much.
Pros:

From the moment you walk in Ruth welcomes you so warmly she’s such a wonderful lady and when you get to the room you find yourself a clean room and you get to relax properly with no noise. I like it so much I’m surely coming back again soon.

Cons:

Hot water problems in the morning hot water won’t come out sometimes so it was such an inconvenience.

2026-05-10 • via Nuitee
M
Masehla • solo_traveller • za
4
2026-05-09 • via Nuitee
P
Puseletso • couple • za
2
I would not book there again.
Pros:

The hostess was nice, Ruth. She is a gem and well mannered. You should value her, she is good to the clients.

Cons:

The walls of the accommodation are quite thin, so you can hear people speaking from other rooms.
On the day I booked, there was a baby, so she/ he was crying. To top it off, it seems it was a big family that booked, so the noise was just annoying.

When we woke up in the morning there was no hot water running in our room, as a result, and because it's winter, we opted to not take a shower at all. Not cool. Further, the wifi was not working in the morning of the 4th.

2026-05-08 • via Nuitee
R
Roselina • couple • za
4
It is a beautiful place but without a proper shower , I didn’t enjoy there was no hot water and also no WiFi which I exp
Pros:

I liked how the rooms are designed inside

Cons:

The was no hot water and no WiFi , I even wished I had brought my laptop for movies nd router

2026-05-07 • via Nuitee
Y
Yuri • couple • za
6
Great value for money and comfortable
Pros:

It was clean and had hot water

Cons:

The bad was a bit worn out

2026-05-06 • via Nuitee
N
Nocthula • solo_traveller • za
10
Pros:

I liked everything about the apartment Ruth has a very good customer service. So sweet and nice.

2026-05-05 • via Nuitee
S
Sibongile • solo_traveller • za
10
Ruth was the best host ever and she was very friendly and helpful
Pros:

Everything was good

Cons:

Nothing

2026-05-04 • via Nuitee
R
Rose • couple • za
5
2026-05-04 • via Nuitee
L
LESEGO_Msl • family_with_children • za
10
2026-05-03 • via Nuitee
L
LESEGO_Msl • family_with_children • za
10
Pros:

The stuff, the quiet surroundings and the lady that maintains the place is super efficient and friendly. ThanQ Ruth for your exceptional hospitality.

2026-05-03 • via Nuitee
J
Jabulile • solo_traveller • za
6
Fair , but could have been better
Pros:

Peaceful sleep

Cons:

The water was cold and slowly coming out , did not have a nice shower at all

2026-05-02 • via Nuitee
C
cakijana • family_with_children • za
9
It was a comfortable stay
Pros:

The hostess - Ruth, was lovely as she assisted with our needs and was very accommodating

2026-05-01 • via Nuitee
C
cakijana • family_with_children • za
9
It was a comfortable stay
Pros:

The hostess - Ruth, was a lovely person who assisted us with our needs and was very accommodating

2026-05-01 • via Nuitee