Yugo Explore - Melbourn Point

Very poor value for money..the accommodation was very basic, beds were uncomfortable, ridiculously heavy doors with strong springs - made entry and exit very awkward, toilet flush did not work in either room, floors not clean, roasting hot with no effort made to cool them (such as blinds down or.fans). It's poor quality construction and low/no maintenance is reflected in the poor quality and comfort of stay. £221 was a rip.off.for.this property. A full refund would not be unreasonable.

Only downfall the rooms were really hot

Air con would be nice for hot summer nights

The studio could have been cleaner. The bathroom smelt of cigarette smoke. There were no coat hangers (even when we asked), no tea towels (but we got some when we asked) and little cutlery and nothing at all to cook with even though it had a full kitchen, so we were unable to make use of it.

There were a bunch of students staying and they were shouting all evening. I was about to go and complain at around 11.00pm however the noise did start to die down at that point and the noise completely stopped at around 11.10pm. I was working so although it was very loud and annoying it didn't really interrupt me too much however if I was staying for leisure I would have been very annoyed.

No shampoo or bath soap

There were no curtains, so light came in between the wall and the roller blind at all times from the courtyard lighting and the sun rise. The bed was right next to the window so hard to avoid. I would bring an eye mask in future.

There was some hair stuck in the main shower head, and some staining on the floor of the bathroom.

Cleanliness wasn’t up to scratch.
The common areas - the kitchen wasn’t clean or cleaned on the second day of a two night stay. Kitchen area smells bad. Bins overflowing.
Floors weren’t properly clean.
No bins in the bedrooms. No hooks for towels. Overly priced for a single bed with only the very basic room amenities.

NA

The whole building was exceptionally hot and had little ventilation. The hallways and lift area we stifling and unpleasant. It was a hot day, but this was over the top and there should have been some ventilation and/or air conditioning adjustment. The toilet was dirty when I arrived. Staff came to my room and "cleaned" the toilet again saying it was a rust mark (!). However, there was very little cleaning agent used. The place did not smell clean. The whole bathroom needs a thorough bleach, using generous / appropriate amounts of cleaning agents. The mattress was uncomfortable and the linen is extremely basic. The blind was broken, meaning there was no way to block out the light. Overpriced and very little comfort.