Felix Hotels - Residence Hotel Costa Serena

Hotels
8.1 (410 reviews)
Loc Costa Serena Strada Per Porto Raphael , Palau , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Quiet location
Spacious rooms
Welcoming staff
Cons:
Dated rooms
Cleanliness issues
Basic amenities

Categories

Cleanliness
7.56
Issues with cleanliness and the need to request clean utensils were mentioned.
Service
8.53
Staff were described as welcoming and responsive.
Location
9.07
Quiet location with proximity to beautiful beaches.
Room Quality
8.02
Rooms are spacious but some furniture is dated.
Amenities
7.55
Basic facilities mentioned; some amenities feel tired.
Value for Money
8.01
Mixed feelings about cost versus quality.
Food and Beverage
7.56
Basic breakfast, not exceptional.
Overall Experience
8.53
Generally positive, good location compensates for drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Sandy Beaches and Lagoon Views
Immerse yourself in the beauty of Gallura region at Costa Serena Village, where sandy beaches meet a picturesque lagoon.

Swimming Pool and Mediterranean Dining
Enjoy a refreshing dip in the swimming pool or savor delicious Mediterranean cuisine at the on-site restaurant.

Sports Facilities and Grocery Shop
Stay active with tennis courts and football pitches, then grab essentials at the convenient grocery shop.

Experience the best of coastal living at Costa Serena Village - book now for an unforgettable stay!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance. All requests for late arrival must be confirmed by the property.

Final cleaning, a first set of bed linen and bath towels are included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 410 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
P
Pascal • solo_traveller • fr
9
Pros:

L'accueil, l'amabilité du personnel.
Le lieu est agréable. Literie confortable.

2026-05-30 • via Nuitee
K
Krzysztof • family_with_children • pl
5
Fatalnie
Pros:

Byliśmy w maju więc cena była bardzo niska , patrząc na cenę w tym obiekcie w sezonie to naprawdę odradzam . W strefie R nie mieliśmy wifi , ani zasięgu w telefonach , sam budynek z zewnątrz wygląda jak jakiś budżetowy hotel na Kubie lub w PRL w Polsce w latach 80 .Jeśli ktoś ma na myśli rezerwację w sezonie w tym obiekcie to naprawdę odradzam za tą cenę naprawdę można znaleźć dużo lepsze miejsce

Cons:

Obiekt powinien przejść gruntowny remont oraz powinni w niektórych częściach obiektu zadbać o WiFi . W naszym pokoju nie było WiFi , ani zasięgu w telefonach w całej strefie budynku R jest ten problem . Zgłaszaliśmy codziennie i dostawaliśmy cały czas jakieś zdawkowe informacje że problemy z siecią . Byliśmy tam tylko 3 noce , niestety bardzo źle wspominam nocleg w tym miejscu. Zdjęcia odbiegają bardzo dużo od realu !!!

2026-05-30 • via Nuitee
E
Ep • solo_traveller • nl
7
Redelijk goed, kan beter
Pros:

De ligging van het complex

Cons:

Het is qua onderhoud aan opknappen toe.
Het zwembad was nog niet open

2026-05-30 • via Nuitee
C
Carina • family_with_children • at
10
2026-05-29 • via Nuitee
H
Hélène • solo_traveller • fr
9
Pros:

Literie très confortable
Vue depuis le balcon sur la piscine et la mer
Poubelles de tri sélectif

Cons:

Pas de couteau qui coupe bien ni de bols

Il n'est pas essentiel qu'il y ait un ménage de fait tous les 3 jours

2026-05-29 • via Nuitee
J
Joanna • solo_traveller • gb
7
Pros:

Lovely location and we loved the nearby beaches. The infinity swimming pool was new and clean. New mattress and pillows were nice. Air con a good bonus.

Cons:

No kettle in the apartment. Overall complex a little tired but very pleasant any way. Mini Market not open in May and cafe/bar didn't display opening times so wasn't sure if they were open either.

2026-05-29 • via Nuitee
M
Michael • couple • de
8
Pros:

Bequeme Betten

Cons:

Boiler hat getropft

2026-05-28 • via Nuitee
J
Julie • solo_traveller • fr
10
Pros:

Tout

2026-05-28 • via Nuitee
K
Katarina • extended_group • de
10
perfekte lage, tolles zimmer, super nette menschen
Pros:

alles
es war alles sehr sauber, küchenzeile super ausgestattet, betten top, wir hatten einen balkon und einen kostenlosen parkplatz
alles top

Cons:

es gibt nichts zu beanstanden

2026-05-27 • via Nuitee
K
Katarzyna • family_with_children • pl
9
Pros:

Duży ośrodek, z miejscem do spacerów. Bardzo miły personel.

Cons:

Nie byliśmy przygotowani na depozyt za korzystanie z kuchni.

2026-05-27 • via Nuitee
F
franck • solo_traveller • fr
10
Une lagune cachée qui mérite le détour
Pros:

L’ensemble du personnel, le calme de l’endroit, la grandeur du logement, le bon rapport qualité / prix.

2026-05-26 • via Nuitee
E
Enrica • couple • it
6
Ich würde nicht wieder hingehen. Zu teuer für was es ist.
Pros:

Friedlich. Gepflegt.

Cons:

Das Wohnzimmer (mit geöffnetem Sofabett) ist viel zu eng. Zu viele Vorschriften und Warnungen.

2026-05-25 • via Nuitee
P
Pansa • solo_traveller • fr
9
Pros:

The room was clean, the bed was comfortable and also clean, no stains etc. The location is also great, only a few minutes by car to the magnificent beaches.

Cons:

We're just bad luck that our fridge didn't work well, but it's not a big deal as we could put our drink in the freezer instead 😂

2026-05-25 • via Nuitee
D
Didzis • couple • lv
6
2026-05-24 • via Nuitee
B
Belina • family_with_children • at
8
2026-05-23 • via Nuitee
M
Marta • solo_traveller • pl
10
Pros:

Widok z pokoju, taras, duża lodówka, możliwość przygotowania własnego ciepłego posiłku, duże i wygodne łóżko.

Cons:

Brak

2026-05-23 • via Nuitee
F
Fabien • couple • fr
8
2026-05-23 • via Nuitee
N
Nathalie • solo_traveller • ch
8
Dépôt demandé pour garantir le tri des déchets
Pros:

Le petit déjeuner, l'emplacement, la plage juste à côté, la piscine.

Cons:

Le système de la garantie de 200.00 euros prélevée alors que rien dans l'infrastructure ne justifie ce montant, ça crispe un peu. On menace de la retenir si on ne trie pas nos déchets (ou pas correctement), ça crispe encore un peu plus, surtout que le sachet pour déposer le papier ou carton nous ne l'avons pas trouvé. Résultat, nous avons emporté nos déchets et les avons triés nous mêmes dans un eco-point sur la route.

2026-05-23 • via Nuitee
K
Krzysztof • extended_group • pl
10
Pros:

Blisko miasta

Cons:

Nic

2026-05-22 • via Nuitee
G
György • family_with_children • hu
9
Amazing location with old buildings
Pros:

Amazing location, very friendly staff in the reception, nice pool, good beds. Big plus was the high chair.

Cons:

Some missing things (childrens blanket, tea towel). The lady in the restaurant was not so friendly. Noisy doors, and bad soundproofing.

2026-05-22 • via Nuitee