VAYA Gerlos

Hotels
•
Vaya Resorts
9 (49 reviews)
110 Gerlos , Gerlos , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Pets allowed
Hiking
Express check-in/check-out
Cycling
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Excellent location
Good amenities
Tasty food options
Cons:
Issues with bed quality
High charges for damages

Categories

Cleanliness
8.83
Several reviewers mentioned cleanliness positively, overall a good standard.
Service
9.3
The staff was frequently described as friendly and helpful.
Location
9.34
Many reviews highlighted the excellent location close to attractions.
Room Quality
8.79
Generally well-received with good furnishings, though a review mentioned issues with beds.
Amenities
8.82
Amenities were described as good, with a nice spa and sauna.
Value for Money
8.78
While generally favorable, some negative comments about extra charges affected perception.
Food and Beverage
9.33
Breakfast was mentioned positively with diverse and fresh options.
Overall Experience
8.8
Overall positive with some minor complaints addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:17

Property Description

Luxurious Spa Facilities: Indulge in relaxation at VAYA Gerlos with its spa facilities, perfect for unwinding after a day of exploring.

Fully Equipped Accommodation: Each unit at our aparthotel comes with a kitchen, flat-screen TV, private bathroom, and free WiFi, ensuring a comfortable stay for all guests.

Outdoor Adventures: Located in Gerlos, guests can enjoy skiing and cycling, making it an ideal destination for outdoor enthusiasts.

Experience the ultimate blend of comfort and adventure at VAYA Gerlos. Book now for an unforgettable stay!

Important information:

Please note that when booking more than 5 rooms different cancellation policies may apply.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

Location

Guest Reviews

9
Based on 49 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
E
etad bibar • solo_traveller • il
1
Pros:

קריר בחום

Cons:

מיקום נקיון זבובים אין מרפסות אין החלפת מגבות

2026-07-06 • via Nuitee
B
Bibar Suleman • family_with_children • il
6
Cons:

הניקיון טעון לשיפור, אין נוף בכלל, רעש בנייה צמוד למלון, לא מחליפים מגבות

2026-07-05 • via Nuitee
W
Wladislaw • couple • de
10
Pros:

Es war alles gut, sehr sauber.Daniel war sehr aufmerksam und hilfsbereit.
Werden bestimmt noch mal kommen.

Cons:

Seifenspender in der Toilette wäre gut.

2026-07-02 • via Nuitee
T
Thomas • couple • de
10
Einfach perfekt 👌
Pros:

Die Lage der Wohnung!
Absolut zu erwähnen ist die Freundlichkeit von Daniel. Immer sehr aufmerksam . Hat uns viele Tipps für wandern und biken gegeben.
Haben uns sehr wohl gefühlt und kommen gerne wieder 😊

2026-07-01 • via Nuitee
S
Sonja • couple • nl
9
Centainly consider to visit.
Pros:

Good location just before centre Gerlos and quiet; walking distance. Very good host who checks now and then if everything is still okay. And very good walking geounds in the area.

Cons:

The price for the small dog per day was high

2026-06-27 • via Nuitee
B
Bayader • extended_group • sa
10
Pros:

المكان يجنن مرا وحلو وانبسطنا فيه

Cons:

ما عجبنا ان المواقف كانت خاصه بالفندق و بفلوس

2026-01-19 • via Nuitee
L
Lilly • extended_group • de
10
2025-10-21 • via Nuitee
A
Astridd13 • couple • be
10
Top verblijf
Pros:

Alles
Goede ligging
Mooi, zeer proper en luxueus appartement
Wellness
Toptoptop

Cons:

Niets....

Heb ook geen foto's van het app. omdat ik die alleen maakvan dingen die niet goed zijn

2025-10-03 • via Nuitee
H
Harry • extended_group • nl
10
Compliment voor personeel zeer vriendelijk en behulpzaam
Pros:

Modern nieuwe inrichting.Goede spa

2025-09-28 • via Nuitee
M
Muhannad • family_with_children • sa
10
Pros:

Reception person, everything was perfect

Cons:

Nothing

2025-09-20 • via Nuitee
T
Thomas • couple • de
6
2025-09-20 • via Nuitee
P
Paul • family_with_children • gb
9
2025-09-14 • via Nuitee
E
Eszter • couple • ch
10
Pros:

A Csapat ! Minden nagyon profin van kezelve! Csak ajánlani tudom mindenkinek

2025-09-13 • via Nuitee
R
Rafael • couple • es
9
2025-09-10 • via Nuitee
S
Shayna • family_with_children • il
10
Pros:

נהננו מאד הדירה היתה מאד נקיה ומזמינה! הזמנו ארוחת בוקר שהיתה ממש מגוונת והכל היה סופר טרי! איזור מהמם ממש מול נחל זורם

2025-09-09 • via Nuitee
I
Iuliana Alexandra • couple • ro
10
Perfect in many ways
Pros:

VAYA Gerlos was a very pleasant surprise for us. First, we were very warmly received at the reception, we received very useful information about the area and the activities and we had a Summer Card for several touristic attractions.
The room was very nice, clean and comfortable. The kitchen is well equipped with anything you might need, including coffee machine, dishwasher, electric oven, etc.
The area is superb. We had daily activities, like trips by motorcycle (in Gerlos area and also in Bavaria), going up the mountain by gondola, going to the Krimml waterfall (the biggest waterfall in Europe) and so on.
At 5 minutes walking distance, there is a supermarket SPAR and there are several nice restaurants.
The location has also a sauna where you can relax in the afternoon.
For us is was perfect in many aspects. We will stay at Vaya for sure when we will be back in this area.

2025-09-03 • via Nuitee
J
Jeltje Nynke • couple • nl
9
2025-08-28 • via Nuitee
R
Robin • family_with_children • nl
10
Super mooi
Pros:

Het was prachtig. We hebben genoten

Cons:

Het enige min puntje was dat de bedden doorgezakt waren dus ik had vrij veel rugpijn. Maar verder was alles echt geweldig

2025-08-28 • via Nuitee
H
HAMOUD • family_with_children • sa
2
تجربة لن تتكرر
Pros:

لابأس بة

Cons:

استغلال موظف الاستقبال غير طبيعي وغير مهني لقد كنا عائلتين واطفال واخذ مبلغ تأمين 500 يورو وخلال فترة سكننا احد الاطفال كان مريض وتقيأ على السرير وهو نائم وطفل اخر تبول على السرير لا أرادي وهذا شيء خارج عن ارادتنا يفترض من طاقم الفندق تغيير الملاءات فقط ولكن الموظف دانييل كان طماع جدآ وأراد ان يأخذ المبلغ كامل 500 يورو بحجة انه سيقوم بشراء سرير جديد وهذا غير صحيح لأن نظام الفنادق والشقق بعد كل نزيل لابد ان يتم تغيير المفارش واستبدالها للزيون التالي وهذا المتعارف عليه
لقد كان دانييل غير مهني للاسف. واراد اخذ المبلغ كامل بغير وجة حق .
وفي النهاية اتفقنا ان يخصم 100 يورو وان لا نكتب تعليق سلبي عنه في بوكينج وانا اجزم انه اخذ ال 100 يورو ولم يخبر بها ادارة الفندق لانه لم يعطينا ايصال على ذلك وسيقوم بغسيل المفارش في المغسلة الخاصة في الفندق
للاسف تعامل سيء جدآ واستغلالي وجشع .
مع العلم انني كنت عميل شبة دائم لفندق فايا في عدة فروع ولكن هذا الفرع سيء جدا واستغلالي ولن اعود اليه مرة اخرى

2025-08-26 • via Nuitee
M
Mohsen • family_with_children • bh
10
Amazing place to stay
Pros:

It’s very clean, the staff is very friendly and family oriented. The summer pass makes a difference. I would go back for sure

2025-08-25 • via Nuitee