Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Helpful staff
Comfortable beds
Cons:
No air conditioning
TV issues
Stairs without lift

Categories

Cleanliness
9.36
The rooms were consistently noted as clean, tidy, and well-kept.
Service
9.83
Staff were described as warm, helpful, and accommodating.
Location
9.87
The hotel is centrally located near attractions and restaurants.
Room Quality
8.82
Rooms were generally comfortable, though some issues with amenities were noted.
Amenities
8.35
While basic amenities were present, several reviews mentioned issues with TV and air conditioning.
Value for Money
9.51
Given the location and overall quality, the price was considered reasonable.
Food and Beverage
8.36
No specific dining services were mentioned, indicating this might be a lesser focus for the hotel.
Overall Experience
9.53
Guests expressed a high level of satisfaction and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:49

Property Description

Sustainable Aparthotel in Kraków

Modern Amenities: PlayRoom Aparthotel offers air-conditioned rooms with free WiFi and private parking, ensuring a comfortable stay for guests. Each unit is equipped with a flat-screen TV, bed linen, towels, and a private bathroom.

Fully Equipped Kitchen: Some rooms feature a fully equipped kitchen with a dishwasher, oven, and microwave, providing convenience for guests looking to prepare their meals during their stay.

Convenient Location: Situated near popular attractions like St. Mary's Basilica and Wawel Royal Castle, PlayRoom Aparthotel is the perfect choice for travelers interested in exploring the city. Don't miss the opportunity to experience Kraków from this centrally located and sustainable aparthotel.

Important information:

Pleas note that all hotel rooms are in the new building with elevator.

All our apartments are in historical building that doesn't have elevator.

Please note that parking places need to be booked prior to arrival and are subject to availability. The property will confirm whether the place has been allocated via email.

Payment for parking only possible in cash.

Please note that only apartments feature a kitchenette.

Please note that for reservations made on the day of arrival twin beds requests can't be guaranteed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for 40 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1604 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.51
Food and Beverage: 8.36
Overall Experience: 9.53
M
Marco • extended_group • it
10
Il soggiorno nella struttura e' stato piacevole e confortevole.Consigliatissimo
Pros:

Posizione perfetta vicino al centro storico, Appartamento dotato di tutti i confort, Locali ampi e luminosi, Le camere belle e pulite

2026-05-30 • via Nuitee
C
Christian • family_with_children • gb
8
2026-05-30 • via Nuitee
D
Diaz • extended_group • es
10
2026-05-29 • via Nuitee
G
GARRY • extended_group • gb
10
What a place. Exceptional facilities. Lovely hosts, great comms throughout
Pros:

Everything

Cons:

Nothing

2026-05-29 • via Nuitee
D
dennis • solo_traveller • nl
8
Schone kamers op een ideale locatie
Pros:

Mooie, schone kamer

Cons:

We hadden een kamer met losse bedden gereserveerd, maar we hadden een kamer met een enkel, twee persoonsbed.

De eigenaar reageert niet altijd.

2026-05-28 • via Nuitee
E
Eraslan • couple • tr
10
Harika bir deneyim
Pros:

Evin konumu, temizliği bir harika idi. Krakowda kendimi evde gibi hissettim. Mutfağında tencereden tavaya herşey düşünülmüş. Uçuşum geç saatlerde olduğu için check outtan sonra bagajımı ücretsiz olarak bırakabileceğimiz bir alan vardı ve ve sahibi ile iletişim çok iyi idi. Krakowa gelirsem evim hazır

Cons:

Asansör yoktu ama alışmıştık sonraları

2026-05-28 • via Nuitee
B
bilin • solo_traveller • tr
1
2026-05-27 • via Nuitee
P
Pavlina • couple • gr
9
2026-05-27 • via Nuitee
M
mara • couple • it
8
Check-in/out semplice e comodo.
Pros:

Posizione ottima.

Cons:

Materasso e cuscino

2026-05-26 • via Nuitee
G
Gera Gera • solo_traveller • ar
9
2026-05-26 • via Nuitee
Βάγια • solo_traveller • gr
10
2026-05-25 • via Nuitee
H
Humberg • family_with_children • br
9
Pros:

Nossa acomodação era de 1 cômodo e apesar disso foi suficientemente espaçosa para 3 pessoas, exatamente como apresentado na foto. Tanto a cama como a ducha do banho são excelentes. A localização é sensacional, no bairro judeu com muitas opções de bares, restaurantes, cafés. Fizemos tudo a pé. Tem como estacionar na frente do prédio ao custo do parquímetro. A Anna & Lucas, através de mensagens, foram muito gentis, inclusive enviaram dicas de locais.

Cons:

A vista da janela é para um pátio interno com outras moradias e algumas não remodeladas.

2026-05-25 • via Nuitee
J
Jovana • extended_group • me
10
Great location!✨
Pros:

This apartment exceeded all our expectations! It looked even better in real life than in the photos. Perfectly clean, beautifully designed, and incredibly comfortable. Every little detail was thoughtfully prepared. The location was ideal for exploring Krakow, and the hosts were wonderful and welcoming. Truly a 10/10 experience!🌠

2026-05-25 • via Nuitee
K
Karyna • family_with_children • pl
9
2026-05-24 • via Nuitee
M
Michael • solo_traveller • de
9
Zentral, modern, sauber. Empfehlung !
Pros:

Das Apartment-Gebäude liegt sehr zentral. Der seltsame Name "Playroom" hat sich mir nicht erschlossen. "Stradom" ist die nächste Straßenbahnhaltestelle ( zufuß 5 min ). Zimmer 201 war hell, sauber, modern. Blick in Innenhof ( kein optisches Highlight, aber auch kein Verkehrslärm ) . Balkon vorhanden, Minikühlschrank und gr. TV ebenfalls vorhanden. Man ist nach kurzem Spaziergang im touristischen Zentrum. Bett bequem, Bad nicht eng, Dusche gut ( allerdings ohne Ablagefläche in der Duschkabine ). Sehr gutes Frühstücksbuffet in nahem Hotel ( im Prinzip gibt es Hotel-Nebeneingang in derselben Straße, da dort abgeschlossen war, muss man ca. 6 Min um den Häuserblock wandern. Die self - check - in - Informationen kamen digital und sehr anschaulich. Überhaupt ist der Kontakt nur digital. Zum Hauptbahnhof sind es 2 km. , Straßenbahn ratsam ( evtl Tagesticket , Automaten idR auch im Fahrzeug ). Wer auf Rezeption verzichten kann, dem kann ich die Unterkunft sehr empfehlen.

Cons:

Ab und zu Handwerkerlärm im Nebenhaus. Nichts ist vollkommen 😉. Statt der netten aber zuckersüßen Begrüßungsspezialitäten wären Stadtinfos besser gewesen.

Insgesamt sehr empfehlenswert mit 9 von 10 Punkten.

2026-05-22 • via Nuitee
C
Cristian • couple • cl
7
Pros:

Esta muy bien ubicado

Cons:

Dos cosas muy mala aislacion entre las piezas se escucha todo y sector para ducharse muy pequeño no puedes darte vuelta .

2026-05-21 • via Nuitee
M
MICHAIL • solo_traveller • gr
10
Pros:

Καθαριότητα, εξαιρετική τοποθεσία, εκμετάλλευση χώρου. Οι παροχές στο διαμέρισμα ήταν οτι χρειαζεται κάποιος.

Cons:

Το ότι το διαμέρισμα ήταν στο τρίτο όροφο. Για επισκέπτες κάποιας ηλικίας είναι αρκετά δύσκολο να ανεβουν 78 σκαλοπάτια .Γενικά οταν υπάρχει κάποιο κίνησης είναι επιβαρυντικό.

2026-05-20 • via Nuitee
E
Elena • extended_group • uy
10
Para sentir Varsovia
Pros:

Los anfitriones muy atentos. Se comunicaban varias veces para preguntarnos si todo estaba a nuestro gusto y si necesitábamos algo. La habitación muy linda. Contaba con purificador de agua y cafetera. El agua de la ducha fuerte y con buena temperatura. Fue fácil llegar al alojamiento y práctico el modo para ingresar, con códigos en la entrada al edificio y al apartamento. Se encontraba en un edificio de arquitectura típica de esta ciudad, con patio central.

Cons:

Nada

2026-05-20 • via Nuitee
A
Agustina • extended_group • ar
10
2026-05-19 • via Nuitee
A
Alex • extended_group • nl
8
Voldeed prima aan de verwachtingen.
Pros:

Mooi dicht bij het centrum.

Cons:

Geen schone handdoeken gekregen.

2026-05-19 • via Nuitee