RNR on Franklin

It was fine

The living area could have been a bit bigger but otherwise it was ok.

Booked accomodation was changed on day of arrival, completely different from what was expected, did not received email as in flight, went to original booking destination, no indication that it was even the destination, no signage. Had to walk 12mins with bags to other location. Was then told required $300 bond, not in any other documentation with exception of email update received at 1pm on day of arrival whilst mid flight, had paid already in full $1,149. When we declined to pay bond owner was abusive and told us we couldn’t stay unless we paid, so we left. Had to get other place to stay, d/w Booking.com, they said we needed to talk with owner to get refund who we didn’t want to call as had been so rude. They were literally no help. I think the accommodation was misrepresented the added cost a nasty surprise.

Everything was great and comfortable

Location and modern fit out. Host was very accommodating

We have requested for refund and did not stay. Ended up looking for another place. Most disappointing experience. Having paid 2 month in advance for an advertised apartment on Franklin (with carpark, pool & gym), we were greeted with an ugly surprise - they told us we are in another apartment around the corner (no carpark, no pool, no gyms). The "manager in charge" is extremely rude. Having traveled long hours to Adelaide with family - most unpleasant experience. I have traveled to many countries - this is the worse ever experience I have.

Worst experience ever. Feeling scammed.

Am now awaiting a full refund from Booking.com.

1) Accommodating our re-arrangements because of the fuel crisis.
2) 3rd person bedroom was inadequate! no block out blinds although the agent said "not needed as it is on the south side??"
3) Wi-Fi not working properly or not at all
4) Not enough towels
5) Pillows are fluff and cheap
6) Communication with Ian was rude and obnoxious

Only issue was limited essentials - no full length mirror, only power point for kitchen bench and no cutting board. Little issues and just felt unit not yet fully supplied. But neat, clean, comfy bed

The beds were very small.
Dishes weren't clean, the fridge was old and dirty with stains throughout and the ensuite shower still had hair on the tiles and the grout was dirty with black mould between the tiles. Didn't get the chance to take photos but hopefully other guests dont have this same problem and aren't charged over 400 for 1 night.

Would be great to have an information book in unit, re rubbish disposal and where exactly to leave keys when leaving.. Nothing major but it would be helpful. And maybe more then one tea towel 😊.

Bed too firm. Bathroom drainage inefficient. Sub-standard toilet paper. Not enough power points in necessary areas. No anti-bacterial handwash. Difficulty with fob to enter building.