Palazzo Salviati by Varental

Hotels
8.3 (754 reviews)
2 Via della Vigna Vecchia , Florence , it

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location with proximity to attractions
Authentic experience and charm of the building
Cons:
Cleanliness issues and poor maintenance
Inadequate service response to concerns

Categories

Cleanliness
6.65
The apartment had humidity issues, water damage, and poorly maintained areas.
Service
8.12
Mixed reviews; some found the service timely, while others reported lack of response.
Location
10
Walking distance to major tourist spots and excellent accessibility.
Room Quality
7.61
Comments on lack of luxury, old conditions, but some found charm in the authenticity.
Amenities
7.64
Basic amenities present, but lacks certain comforts like kitchen linens.
Value for Money
9.1
Good pricing for the location, though some issues noted.
Food and Beverage
8.65
No specific food or beverage comments; average expected.
Overall Experience
8.65
Mixed experience with positive aspects but significant negatives affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:46

Property Description

Luxurious City Views
Palazzo Salviati by Varental offers stunning city views in the heart of Florence, just steps away from iconic landmarks. Enjoy the convenience of free WiFi, a lift, and full-day security during your stay.

Modern Amenities
Each stylish unit at the aparthotel is equipped with air conditioning, a flat-screen TV with streaming services, and a fully equipped kitchen. Relax in the comfortable seating area or pamper yourself in the private bathroom with complimentary toiletries provided.

Family-Friendly Environment
Traveling with children? Rest assured, the aparthotel provides a baby safety gate for your peace of mind. Explore Florence's top attractions like Uffizi Gallery and Palazzo Vecchio, all within easy reach from the property.

Book your stay at Palazzo Salviati by Varental now for an unforgettable experience in Florence!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 754 reviews
Cleanliness: 6.65
Service: 8.12
Location: 10
Room Quality: 7.61
Amenities: 7.64
Value for Money: 9.1
Food and Beverage: 8.65
Overall Experience: 8.65
G
Gosia Primavera extended_group us
1
The apartments are neglected, have moldy bathrooms and are filthy. DO NOT RECOMMEND!!
Pros:

The entire property is poorly maintained and neglected to unacceptable level. I booked several apartments at this property (Verdi, Santa Croce, and Brunelleschi), and every one of them was in horrific condition and far beyond what could be considered acceptable cleanliness. The mold alone is a serious health hazard. The situation was so bad that several family members ultimately left because the property was simply too filthy to stay in. Since we were a large group, moving to another hotel wasn't an option for all of us. Most nearby hotels were already fully booked, so we were stuck dealing with this nightmare. I notified the Booking about these conditions and field a report on day one!
This property should not be available for bookings in its current condition. They also changed the listing name after I booked, which is extremely suspicious and makes me wonder if they are trying to hide previous bad reviews. If you have a booking here, cancel now — this place is not what it claims to be.

Cons:

An absolute nightmare of a stay. Every bathroom was in terrible shape (Brunelleschi, Verdi and Santa Croce apartment) none of the showers worked properly, and they were moldy, dirty, and leaking badly (very dangerous for older people) The showerheads are completely useless. They don't spray water they just spit out a tiny stream, making it nearly impossible to rinse off or wash your hair. Several rooms had air conditioning units that did not work and were also leaking, leaving puddles of water throughout the apartment. For a six-night stay, we were provided with only one bath towel and one hand towel per person .. which we had to use to clean up the puddles of water left on the bathroom floors after every attempted shower. The Brunelleschi apartment has four bathrooms, and there's a reason they don't show any photos of them in the listing.
Multiple outlets throughout the apartment do not work, and one of my guests got shocked while trying to plug in a fan. It's so dangerous!
I understand that the property is historic and old, and my complaints have nothing to do with the age or historic nature of the building. The issue is the absolute lack of basic maintenance and the failure to provide the essential necessities expected for a clean, safe, and comfortable stay.

2026-07-22 via Nuitee
V
Veronika solo_traveller at
10
2026-07-20 via Nuitee
G
Gerry solo_traveller us
10
Pros:

Loved the location of the apartment. We had plenty of room for four adults and the air-conditioning worked great. Plenty of food and cafes right outside our door.

Cons:

The apartment lacked a few essentials such as paper towels and dish rags.

2026-07-11 via Nuitee
S
Stephen extended_group is
10
Last minute booking was an excellent substitution and rescued us from disappointment.
Pros:

We had to make a last minute booking as the flat we had booked flooded the day before we arrived. The flat was very clean and spacious and had an excellent view from the balcony. Very helpful hosts.

Cons:

It was all great.

2026-07-09 via Nuitee
E
Ewa family_with_children us
9
2026-07-08 via Nuitee
N
Nathan solo_traveller us
10
2026-07-07 via Nuitee
F
FERNANDA MARA extended_group br
10
Passamos dias maravilhosos em família. O prédio é muito bem localizado, alem de ser lindo
Pros:

Ótima localização, bem perto das principais atrações da cidade

Cons:

Nada

2026-07-06 via Nuitee
C
Cecelia extended_group ca
9
Pros:

The location was great. The facilities were clean. The roof top terrace was an added bonus! It was wonderful to have a washing machine. The beds were very comfortable and we were very grateful for the air conditioning. Which worked great.

Cons:

There was no breakfast offered. We were told there was one room with a double bed and one room with two single beds in one room and just before we arrived the information was changed to double bed in each room. We choose this location due to the two twin beds.

2026-07-02 via Nuitee
S
samuel extended_group es
8
2026-07-02 via Nuitee
M
Maria Victoria extended_group es
8
2026-07-01 via Nuitee
K
Ksenija extended_group si
9
Everything ok, also a garage nearby if you come by car.
Pros:

Great location, clean and spacious.

Cons:

Just more pillows for sleeping.

2026-06-28 via Nuitee
C
Chris extended_group us
10
2026-06-27 via Nuitee
S
Susan couple us
10
This is a wonderful place to stay in Florence-quiet yet close to all of the sites in a building that reflects the histor
Pros:

This property is located in the historic area of Florence and we appreciated both the location and its architecture! It was great that it had an elevator too! It was a quiet location but just a short walk to all of the sites and action. It was clean and comfortable with lots of space. I wouldn’t recommend it for senior travelers or kids due to the steep staircase and open spaces from the upstairs loft/bedroom, but it worked for us.

Cons:

We would’ve appreciated a little more lighting and convenient charging plugs.

2026-06-23 via Nuitee
S
Sofia solo_traveller cl
10
Pros:

Excelente alojamiento, amplio, con todas las instalaciones necesarias para unas vacaciones cómodas, lavadora de ropa, de platos, piezas amplias y baño grande.
La terraza de la pieza superior era preciosa.

Cons:

El aire acondicionado de la pieza de abajo no enfriaba muy bien

2026-06-18 via Nuitee
M
Michele extended_group it
9
Palazzo stupendo e centrale!
Pros:

Palazzo stupendo in centro a Firenze! Lo consiglio assolutamente

Cons:

I bagni sono un po’ datati

2026-06-18 via Nuitee
M
Madeleine solo_traveller se
10
2026-06-18 via Nuitee
M
michelle family_with_children us
8
Great for four, maybe not for six. Location was great. Restaurant below was great.
Pros:

Proximity to everything we wanted to see was great

Cons:

Air conditioner in room closest to bathroom was very slow to cool room down.

2026-06-15 via Nuitee
A
April family_with_children us
10
We had a wonderful stay!
Pros:

So nice and clean

2026-06-15 via Nuitee
G
GIANFRANCO extended_group it
2
Pessimo
Pros:

Solo la posizione

Cons:

Foto assolutamente ingannevoli appartamento non corrispondente alla realtà mai visto un appartamento camera che non abbia un armadio bagni scadenti lettore dei codici della camera non funzionante divano letto da discount del mobile

2026-06-15 via Nuitee
R
Rita extended_group ch
6
wir fanden das Preis Leistung Angebot nicht ganz angemessen.
Pros:

Lage ist sehr gut.

Cons:

Bei einem Schlafzimmer konnte man das Fenster nicht öffnen ( zugenagelt )
Im Wohnzimmer konnte man ein Fenster nicht schliessen (Fenstergriff konnte nicht bewegt werden )
Im Bad brannte eine Birne nicht und die Halterung war nur mit einer Schraube befestigt.
Es waren keine Handtücher vorhanden.
Polstergruppe war durchgeritten.

2026-06-11 via Nuitee