Soho Altstadt Urban Stay

Hotels
7.6 (1316 reviews)
Wallstr. 23 , Düsseldorf , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly atmosphere
Cons:
High price for small rooms
Poor service during check-in
Insufficient amenities

Categories

Cleanliness
7.4
Cleanliness was generally acceptable, but some reviews indicated issues with small spaces and shared facilities.
Service
8.4
While some guests reported poor service regarding check-in and missing staff, others indicated standard services typical for this hotel class.
Location
9.4
Several reviews praised the location for its proximity to the city center and attractions.
Room Quality
6.9
Rooms were noted to be small and some lacked amenities, leading to a disappointing experience.
Amenities
6.9
Limited kitchen facilities and insufficient items like cups and glasses were noted.
Value for Money
6.4
Many guests felt the prices were too high for the quality and size of the rooms offered.
Food and Beverage
7.4
Breakfast was not included, which disappointed some guests.
Overall Experience
8
The overall experience varied by guest, with some expressing enjoyment and others significant dissatisfaction due to pricing and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:57

Property Description

Centrally Located in Düsseldorf

Luxurious Amenities

Convenient Transportation Options

Experience the epitome of luxury at The Soho Hotel Altstadt. Located in the heart of Düsseldorf, just steps away from the Rhine promenade and Königsallee shopping street, our hotel offers a perfect blend of convenience and comfort. Enjoy complimentary WiFi throughout the property and indulge in the lavish amenities we have to offer.

With Heinrich-Heine-Straße a mere 300 metres away, guests have easy access to bus, tram, and underground transportation, allowing for seamless exploration of the city. Whether you're visiting the Messe Düsseldorf exhibition centre or catching a flight at Düsseldorf International Airport, our prime location ensures you're never far from your desired destination.

Book your stay at The Soho Hotel Altstadt now and elevate your Düsseldorf experience.

Important information:

Please note that the property can only be accessed via stairs.

Please note that bicycles are not permitted to park at the property.

Please note that for group bookings of 2 rooms, a prepayment of EUR 100 per room is required.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1316 reviews
Cleanliness: 7.4
Service: 8.4
Location: 9.4
Room Quality: 6.9
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 8
M
Mavis • family_with_children • de
6
2026-07-23 • via Nuitee
M
Markus • solo_traveller • de
8
Hier buche ich gerne noch einmal
2026-07-23 • via Nuitee
K
Katrin • solo_traveller • de
7
2026-07-22 • via Nuitee
M
Michiel • solo_traveller • nl
7
Voor de prijs prima
Pros:

Locatie was top!

Cons:

Geen airco, was erg warm
Maar 1 handdoek voor 3 dagen

2026-07-22 • via Nuitee
J
Jan • solo_traveller • de
8
Für ein zwei Nächte in der Düsseldorfer Altstadt ein klarer 👍.
Pros:

Die Lage und der Preis sind unschlagbar! Für ein verlängertes Wochenende auf jeden Fall zu empfehlen.

Cons:

Es gab,zumindest in meinem Zimmer, keine Klimaanlage! Die Situation das es keinen Empfang gibt ist gewöhnungsbedürftig, funktioniert aber einwandfrei.

2026-07-22 • via Nuitee
D
Dastin • couple • de
6
Pros:

Lage war gut. Einfacher Check in auch zu späteren Zeiten möglich. Kühlschrank vorhanden

Cons:

Bedauerlicherweise war es extrem warm und Stickig trotz gekippter Fenster. Die Kaffeebar gegenüber welche um 10 Uhr öffnet macht direkt um 8 Uhr am Sonntag laut Musik an.
Pflegeartikel beschränkten sich auf vier kleine Mini Proben Shampoo in feuchttuchgrösse wie im Restaurant. Leider ist das bei weitem zu wenig für einen Duschvorgang.
Es sind zwar zwei Kochfelder vorhanden aber kein Kochgeschirr etc.

2026-07-19 • via Nuitee
B
Björn • solo_traveller • nl
9
2026-07-19 • via Nuitee
B
Bernd • extended_group • de
7
Pros:

Lage super zentral, Zimmer zum Hof absolut ruhig, Wärme steht im FlurKneipen, Restaurants direkt vor der Tür, Bäcker Café direkt um die Ecke

2026-07-19 • via Nuitee
P
Paul • solo_traveller • fr
8
2026-07-17 • via Nuitee
S
Stefan • solo_traveller • ch
7
Pros:

Unkomplizierte, einfache Apartments. Freundliche und problemlose Umbuchung nach direktem Kontakt mit dem Vermieter. Sehr gute Lage

2026-07-17 • via Nuitee
S
Stefan • solo_traveller • ch
7
Pros:

Unkomplizierte, einfache Apartments. Freundliche und problemlose Umbuchung nach direktem Kontakt mit dem Vermieter. Sehr gute Lage.

2026-07-17 • via Nuitee
R
Ronald • solo_traveller • de
8
Absolut ausreichend für eine Übernachtung.
Pros:

Die Nähe zur Bolkerstrasse

Cons:

Fehlende Klimaanlage

2026-07-16 • via Nuitee
V
Viktoriia • couple • de
10
2026-07-14 • via Nuitee
A
Armando • extended_group • ch
1
Pros:

Die Lage.

Cons:

Nichts erwartet und trotzdem wurden wir enttäuscht.

Es gab technische Probleme beim Online-Check-in, und vor Ort gab es keine Rezeption. Unter der angegebenen Telefonnummer erreichte man lediglich eine KI statt einer Ansprechperson.

Zum Bett: Für Personen über 188 cm und 90 kg würde ich empfehlen, auf das Schlafen zu verzichten.

2026-07-13 • via Nuitee
J
Josh • solo_traveller • gb
7
Pros:

Very good location, and a clean room with all you need.

Cons:

The room was warm (it was mid-20s outside) and the fittings were a bit run down. The TV only had radio stations, which was a bit annoying!

2026-07-13 • via Nuitee
N
Noah • solo_traveller • ca
6
2026-07-13 • via Nuitee
E
Eleonora • couple • be
10
2026-07-12 • via Nuitee
D
Diego • solo_traveller • ch
7
2026-07-09 • via Nuitee
N
Natalie • solo_traveller • de
5
2026-07-09 • via Nuitee
M
Melissa Maria • solo_traveller • de
10
Pros:

Sehr bequemes Bett, zentral

2026-07-07 • via Nuitee