Soho Altstadt Urban Stay

Hotels
7.6 (1279 reviews)
Wallstr. 23 , Düsseldorf , de

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly atmosphere
Cons:
High price for small rooms
Poor service during check-in
Insufficient amenities

Categories

Cleanliness
7.4
Cleanliness was generally acceptable, but some reviews indicated issues with small spaces and shared facilities.
Service
8.4
While some guests reported poor service regarding check-in and missing staff, others indicated standard services typical for this hotel class.
Location
9.4
Several reviews praised the location for its proximity to the city center and attractions.
Room Quality
6.9
Rooms were noted to be small and some lacked amenities, leading to a disappointing experience.
Amenities
6.9
Limited kitchen facilities and insufficient items like cups and glasses were noted.
Value for Money
6.4
Many guests felt the prices were too high for the quality and size of the rooms offered.
Food and Beverage
7.4
Breakfast was not included, which disappointed some guests.
Overall Experience
8
The overall experience varied by guest, with some expressing enjoyment and others significant dissatisfaction due to pricing and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:57

Property Description

Centrally Located in Düsseldorf

Luxurious Amenities

Convenient Transportation Options

Experience the epitome of luxury at The Soho Hotel Altstadt. Located in the heart of Düsseldorf, just steps away from the Rhine promenade and Königsallee shopping street, our hotel offers a perfect blend of convenience and comfort. Enjoy complimentary WiFi throughout the property and indulge in the lavish amenities we have to offer.

With Heinrich-Heine-Straße a mere 300 metres away, guests have easy access to bus, tram, and underground transportation, allowing for seamless exploration of the city. Whether you're visiting the Messe Düsseldorf exhibition centre or catching a flight at Düsseldorf International Airport, our prime location ensures you're never far from your desired destination.

Book your stay at The Soho Hotel Altstadt now and elevate your Düsseldorf experience.

Important information:

Please note that the property can only be accessed via stairs.

Please note that bicycles are not permitted to park at the property.

Please note that for group bookings of 2 rooms, a prepayment of EUR 100 per room is required.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1279 reviews
Cleanliness: 7.4
Service: 8.4
Location: 9.4
Room Quality: 6.9
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 8
S
Sabine • solo_traveller • de
7
Cons:

Die Ausschilderung des Einganges war nicht gut.
Mehrmals dran vorbei gelaufen.

2026-05-30 • via Nuitee
A
alexander • solo_traveller • de
5
Cons:

Keine Klima ,viel zu heiß das Zimmer

2026-05-29 • via Nuitee
C
Cansu • couple • tr
6
Pros:

Konumu harika.

Cons:

Yatak ve çarşaf temİzliği daha iyi olabilirdi. Peluş halılar kirlilik hissi verdi.

2026-05-28 • via Nuitee
B
Balsa • couple • me
9
2026-05-21 • via Nuitee
S
Sabine • solo_traveller • de
6
gute Lage- gute Preis-Leistung
Pros:

völlig ausreichend- zwar klein, aber irgendwie gemütlich

2026-05-20 • via Nuitee
C
cekovic • solo_traveller • rs
10
2026-05-20 • via Nuitee
P
Paul • solo_traveller • za
8
2026-05-19 • via Nuitee
H
Huhtapelto • solo_traveller • fi
6
2026-05-18 • via Nuitee
K
Kamilla • couple • de
8
Super für eine Übernachtung, top Lage und Ausstattung
Pros:

Super Lage, direkt in der Altstadt, alles fußläufig erreichbar, sehr sauber

Cons:

In Zimmer 3 ist es nachts sehr laut mit geschlossenen Fenstern, dahinter befindet sich direkt eine Art Anlage (Lüftung?). Das Wlan hatte bei uns beiden nicht funktioniert.

2026-05-18 • via Nuitee
Q
Quinten • couple • nl
7
2026-05-11 • via Nuitee
Y
Yuna Elane • couple • de
4
Akzeptable für 2 kurze Nächte
Pros:

Das Bett und nettes Personal

Cons:

Wasser schaden, viele Macken im Zimmer

2026-05-10 • via Nuitee
S
Stefanie • solo_traveller • de
7
An für sich zufrieden gerade die Lage ist tipptopp mitten in der Altstadt. Wunderschön. Auch mit dem online Checkin hat
Pros:

Die zentrale Lage war sehr gut

Cons:

Die Ausstattung müsste überholt werden gerade die Steckdosen die defekt sind und für eine bessere Belüftung sollte gesorgt sein gerade im Bad

2026-05-09 • via Nuitee
A
Attila • solo_traveller • hu
7
Pros:

Good location

Cons:

The property is not as good as it looks on the picture. No elevator. Room extremely small, and it was very warm like the heating going all although I shout down everything I can.

2026-05-08 • via Nuitee
V
Vladyslav • couple • nl
10
2026-05-07 • via Nuitee
Z
Zahra • solo_traveller • de
7
2026-05-06 • via Nuitee
B
britt • solo_traveller • nl
9
Pros:

De ligging is perfect alles is goed aan te lopen.

Cons:

Niks

2026-05-06 • via Nuitee
A
Arnoud • couple • nl
7
Comfortabel, maar lastig bereikbaar per auto
Pros:

Het was een heel mooie plek midden in de stad.

Cons:

Het hotel is niet met de auto bereikbaar. Dat had ik graag vantevoren geweten.

2026-05-05 • via Nuitee
T
Thomas • solo_traveller • de
5
2026-05-05 • via Nuitee
E
Ermal • solo_traveller • be
6
Pros:

Nice location right in the center. Rooms are small but ok.

Cons:

There is no staff or reception. It's basically just rooms in a small building/house you access with a code. No lift, so a bit of a problem taking stairs with big luggage to the 4th floor.

2026-05-03 • via Nuitee
F
F • solo_traveller • nl
8
Fijne hotel in het midden van het centrum
2026-05-03 • via Nuitee