GuestReady - Vanzeleres Collection

Hotels
Guestready
8.8 (756 reviews)
Rua dos Vanzeleres 285 , Porto , pt

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Terrace
Non-smoking throughout
Street parking
Concierge service
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cleanliness
Convenient location
Cons:
Poor service
Limited breakfast

Categories

Cleanliness
8.8
Clean, but issues with room cleanliness and maintenance reported.
Service
8.3
Poor service regarding problems with hot water and room support.
Location
9.8
Convenient location near public transport.
Room Quality
7.8
Issues with heating and noise reported, affecting comfort.
Amenities
9.3
Some amenities offered, but lacking in extra heating options and breakfast variety.
Value for Money
8.8
Value reflects the room sizes and amenities but with service issues.
Food and Beverage
8.3
Breakfast limited and not satisfactory as per reports.
Overall Experience
9.3
Mixed experience; comfortable but with significant service and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:10

Property Description

Garden Oasis and Shared Comforts

Located in Porto, just a stone's throw away from popular landmarks like Boavista Roundabout and Clerigos Tower, Vanzeleres 285 offers a tranquil escape with its inner courtyard and quiet street views. Guests can unwind in the garden or shared lounge, and enjoy the convenience of a shared kitchen and housekeeping service.

Charming Rooms with Modern Amenities

Each unit at Vanzeleres 285 is thoughtfully designed with a desk, private bathroom, and free WiFi. Some rooms boast garden views and a terrace, while all units feature a flat-screen TV with streaming services. Relax in comfort and style during your stay in Porto.

Convenient Location for Exploring

With attractions like Ferreira Borges Market and Ribeira Square nearby, Vanzeleres 285 is the perfect base for exploring the city. Plus, being just 12 km from Francisco Sá Carneiro Airport, your journey to relaxation begins as soon as you land.

Important information:

In order to complete the self-check-in process, guests are required to provide an ID before arrival. If you choose not to provide your ID before arrival, you may not use the self check-in. Instead, you will have to provide your ID upon arrival during normal check-in hours.

Smoking in any unit will incur an additional charge of EUR 200.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 10 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 756 reviews
Cleanliness: 8.8
Service: 8.3
Location: 9.8
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
W
Weronika solo_traveller pl
8
2026-07-04 via Nuitee
D
Daria solo_traveller ge
1
Дно, с ужасным отношением к гостям
Pros:

Ничего

Cons:

Это не рядом с центром. Внутри гостиницы все старое и потрепанное, не соответствует фото. Проломлена стена, очень шумно, рядом — проезжая часть. Мне оставили 2 грязных полотенца, на одном из которых был клок чьих-то волос. За 4 дня моего пребывания эту проблему решили исправить так: предложили за 30 евро заменить грязные полотенца на новые 😂😂😂 отвечает на сообщения какой-то бот. Слив в раковине не работал, эту про Лему тоже о кто не решил. Это дно, которое никому и никогда не стоит бронировать.

2026-07-04 via Nuitee
C
Carlos solo_traveller pt
6
2026-07-02 via Nuitee
V
Valerie solo_traveller fr
7
Pros:

Lits confortables
L emplacement

Cons:

Petit dejeuner sommaire
Les chambres au 2eme etage sont tres petites
L abscence de toilettes fermee ( paroi vitree ne montant pas judqu au plafond)
Pas de climatisation

2026-07-01 via Nuitee
M
Mohadeseh solo_traveller ir
1
Damage and dirty
Cons:

Inmy room there was a big whole in wall. The bed sheet, walls and parket were quite dirty. This was a really bad experience for me.

2026-06-27 via Nuitee
L
Laurent couple fr
7
Escapade à Porto
Pros:

Très propre et parties communes agréables

Cons:

Compliqué le système de code d’accès. Il manque des ustensiles de cuisine pour se faire à manger.

2026-06-27 via Nuitee
K
Karin solo_traveller de
6
Pros:

Die Unterkunft liegt nicht weit entfernt von der Metro.
Der Innenhof ist gemütlich .

Cons:

Entgegen des gebuchten Zimmers mit Blick zum Innenhof hatten wir ein Zimmer im Erdgeschoss, unmittelbar angrenzend an die Eingangstür samt Eingangsbereich und die stark befahrene Straße. Die Lärmbelästigung war entsprechend.
Bei 5 Übernachtungen könnte man auch erwarten, dass zumindest einmal die Handtücher gewechselt werden oder das Zimmer gereinigt wird.

2026-06-25 via Nuitee
A
Alexander solo_traveller ch
10
Charming property with real character, great value for those who like a self-sufficient stay
Pros:

The property has a lot of character, a beautiful historic building with a lovely communal terrace that's a great spot to unwind. The room was clean, the bed comfortable, and self-check-in was seamless with codes sent well in advance. The location is also excellent, just five minutes from the metro with easy access to Porto's best neighbourhoods on foot.

Cons:

Rooms can get warm in summer, which is normal but worth keeping in mind. The property runs fully remotely with no on-site reception, which suits independent travellers but may not suit everyone.

2026-06-23 via Nuitee
A
Anastasiia couple ee
3
2026-06-19 via Nuitee
N
N solo_traveller ua
10
2026-06-18 via Nuitee
N
Nicola couple it
5
2026-06-16 via Nuitee
E
Eduardo solo_traveller de
10
2026-06-16 via Nuitee
R
Roz solo_traveller fr
5
A bit disappointing
Pros:

It's a beautiful building very close to public transport in a quiet part of Porto, easy to get to everything by foot or by public transport.
Our bed was comfortable and the linen provided was good, as was the shower.
The concierge team were in touch with access codes well in advance of our arrival.

Cons:

The building was run remotely. We didn't see a single member of staff for the duration of our time in Porto. There was no housekeeping in the 5 nights that we stayed.
Our booking included breakfast and use of a communal kitchen, and our room description said we had a courtyard room with a fan. None of this was the case.
There's no kitchen. (Just a table). We were happy with the coffee machine, kettle and fridge in our room and bought crockery and cutlery to sort ourselves out. A fan might have been nice in the heatwave, but it was obviously a really busy weekend so we coped. The walls are thin - pack earplugs!
We're adults, so weren't going to let it spoil a good holiday, but the building isn't being well managed and it's only a matter of time before the maintenance issues build up and become a real nuisance for the people staying.
We'll return to Porto and to that area, but probably not to another GuestReady property.

2026-06-15 via Nuitee
C
Charrua couple pt
6
Pros:

Location

Cons:

No air conditioned, avoid this property during hot days!
Kitchen hadn't any utensils ... empty! No pilates, spoons, microwave, etc

2026-06-14 via Nuitee
P
PRIMORDIO solo_traveller it
6
Pros:

Valuto ottima la vicinanza ai mezzi di trasporto.

Cons:

La pulizia del bagno non era sufficiente. Il vano sotto al lavabo dove erano riposti gli asciugamani era sporco e di conseguenza un telo doccia era pieno di ragnatele. Inoltre lo scarico del lavandino non era avvitato bene e si sono bagnati gli asciugamani. Devono migliorare.

2026-06-14 via Nuitee
E
elqqol couple fr
8
Pros:

Tout est impeccable sauf le matelas c'est pas confortable.
Aussi il manque de gel douche et champagne dans la douche.

2026-06-13 via Nuitee
F
Flavio solo_traveller pt
6
Pros:

Cama confortável.
Boa localização.
Chá e café no quarto.

Cons:

Ficámos num quarto com muito barulho. .
Não há pequeno almoço, apesar de estar incluído na nossa reserva. Só após muita insistência é que consegui ser compensado por isso.
Contactei a empresa e a resposta foi dada por um bot de IA que me deu informações erradas.

2026-06-13 via Nuitee
R
Ricardo couple pt
9
2026-06-13 via Nuitee
L
Luis solo_traveller ca
1
Experiencia muy decepcionante: servicios incumplidos y falta de atención al cliente
Pros:

El único aspecto destacable es su proximidad al metro.

Cons:

Mi experiencia en este alojamiento fue muy insatisfactoria.

Realicé la reserva a través de Booking.com, donde se indicaba claramente que el alojamiento incluía desayuno. Sin embargo, desde el primer día no hubo ningún tipo de servicio de desayuno disponible. Me puse en contacto con el establecimiento y se me informó de que la incidencia quedaría resuelta al día siguiente, pero lamentablemente no fue así. Esta situación se mantuvo durante los tres días de nuestra estancia.

Mediante mensajes, el alojamiento me comunicó que recibiría un reembolso al realizar el check-out. Posteriormente, contacté tanto con el establecimiento como con Booking.com para dar seguimiento al asunto. Finalmente, Booking.com me informó de que no había sido posible alcanzar un acuerdo con el alojamiento, aunque, de manera independiente, me concedió un reembolso de 40 euros, gesto que agradezco.

Asimismo, durante toda nuestra estancia no se realizó la limpieza de la habitación ni se efectuó el cambio de toallas. Las tazas destinadas al café se encontraban sucias desde nuestra llegada. Además, no tuvimos contacto presencial con ningún miembro del personal, ya que el establecimiento carece de recepción física y toda la comunicación se gestiona de forma online.

En conclusión, no recomendaría este alojamiento. Tras muchos años viajando y hospedándome en distintos establecimientos, considero que esta ha sido una de las experiencias más decepcionantes que he tenido.

2026-06-12 via Nuitee
A
Ana Laura couple pt
7
Cons:

Supostamente tinha pequeno almoço incluído e não tinha.

2026-06-09 via Nuitee