Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Airport shuttle
-
Safety deposit box
-
Fax/photocopying
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Car hire
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Packed lunches
-
Spa/wellness center
-
Valet parking
-
Non-smoking throughout
-
Private parking
-
Daily housekeeping
-
Designated smoking area
-
Street parking
-
Airport shuttle (additional charge)
-
Shuttle service (additional charge)
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Indoor pool
-
Wine/champagne
-
Airport drop off
-
Airport pick up
-
Fruits
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Security alarm
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Hotel Santika Bengkulu offers air-conditioned rooms with modern amenities like a personal safe, tea/coffee facilities, and a flat-screen TV. The en suite bathrooms are equipped with a bathtub and complimentary toiletries.
Relaxation and Recreation
Guests can unwind at the indoor swimming pool, fitness centre, or spa for a rejuvenating experience. Additionally, the hotel provides massage services, ensuring a tranquil stay.
Convenience at Your Fingertips
With a restaurant serving delicious Indonesian cuisine, free Wi-Fi, and a business centre, Santika Bengkulu caters to all your needs. Plus, its proximity to Fort Marlborough and Pantai Panjang makes it an ideal choice for travelers.
Book now for a delightful stay at Hotel Santika Bengkulu!
A deposit may be required at the property.
Location
Guest Reviews
The staff, the food and the location. Thumps up
Stayed here for 2 nights for SNA conference. This is probably the 2nd best hotel in Bengkulu. The room was okay, although its a bit old. The breakfast is okay, no issues.
The only issues i have is a wifi. The wifi connection is unstable, and also the soundproof in the room might be improved.
I always chose to spend nights here every time I was in Bengkulu, the room was affordable and clean. The staffs also were helpful and professionally fast response to our request.
Nothing. Back then it was hard to find a parking space for car. But now they are expanding the parking lot so there is no problem in finding space for car parking. Well done, Santika Bengkulu.
Staff were great, really nice buffet breakfast. Great value accom
Everything!!
The bed was ok.
The staff of at Hotel Santika Bengkulu really made us feel very welcome. They helped us with anything we needed and made sure we had the beste possible stay at the hotel and in the city of Bengkulu. We will absolutely stay at this hotel again next time we visit Bengkulu. Breakfast had a wide range of food, including both Indonesian style dishes and western type of food.
Customer Service is excellent
the air condition unit switch off automatically every 1.5 hours. And then need to open the front door to reset
Nothing excites us.
We regularly visit and stay in different hotels in Bengkulu
We also regularly use Santika in different cities.
These build our expectations when we booked to have our stay in Santika Bengkulu this first time.
Many things can be improved. I have to say: too many things
A. Room
There is no fridge in the room. Linen and towel looks very old, need for replacement. Only bath towel is provided, no hand / face towels. I confirmed to the house keeping and they have none.
B. Services:
1. Check-in
I received two debit notifications from my credit card company. First, immediately upon check in. Second, two hours later. These created concerns. Luckily, the reception called us that they have made double charging, but have cancelled one of them. This explanation is a relief, but still leave a lingering question on how it can happened. I asked for the proof of cancellation and the reception lightly said that it and I CAN COLLECT IT AT THE RECEPTION DESK. Of course, I went down immediately to collect it, before the staff in service change. But, this shows the level of service. In one word: Unprofessional
2. Second key.
We normally ask for two keys so we can move independently. Some hotels provide them as a standard when we check in two people in a room. Some other hotels provide upon request. This hotel DECLINED our request for the second key, even after we insisted.
3. Service
In the second day, we found that our newly replaced towel badly smells when we use it as a face towel. We asked for replacement, but we only get it after a second call. We have waited 30 minutes between the calls.
The same happened when we need an additional coffee sachet supplies. We only get it after the second call. The repeated call and the waiting time is unacceptable.
4. Check-out
Upon check out, I requested the printout of the hotel bill/receipt. The junior receptionist handle our checkout tried to printout unsuccessfully. She asked for the help to her senior colleague. But this senior receptionist said that they don't print the receipt for booking made online. This is OUR FIRST EXPERIENCE. Finally the front office supervisor stepped in and we get our hotel receipt.
Sepertinya sudah tidak jadi pilihan hotel saya kalo saya ke Bengkulu.... hehehe....
Yuk berbenah yuk....
Located strategically in City center of Bengkulu, the place is great!
The service is awesome with affordable price. The room and toilet are clean!
The breakfast is superb, they offer lots of variety of food!
The have small gym and small swimming pool!!!
We stayed in this hotel when transiting to Jakarta from Manna.
The room and linens were clean and comfortable.
It is located near the city center. It took us about 20 minutes to the airport.
The breakfast spread was decent. Overall it was a good stay.
Nice hotel and friendly staff, the swimming pool is ok, the bedroom is clean and the food is delicious, near from city town, in front of the hotel you can fund indomaret and satay padang best hotel in bengkulu
So far this is the best hotel in Bengkulu. A strategic place in the middle of the city. Comfortable and clean room. We are sahur with very varied and tasty food. Nice place with like as usual in Santika group that served with their heart, a good hospitality. Recommended place you all going to Bengkulu for anything activities.
Your guide to the flawless travel experience
Popular Countries
Get our app
