Hilton Columbus Downtown

Hotels
•
Hilton Hotels & Resorts
9.1 (1087 reviews)
402 North High Street , Columbus , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Comfortable Rooms
Cons:
High Parking Fees
Limited Dining Options

Categories

Cleanliness
8.71
Rooms were noted as clean, but there were negative remarks about the bathroom's lack of ventilation.
Service
9.99
Staff were frequently described as friendly and accommodating, especially when helping with check-in and luggage.
Location
9.72
Well-located for events and walkable to venues.
Room Quality
9.17
Rooms were described as comfortable but some mentioned issues like water pressure.
Amenities
8.7
Amenities were noted positively, but limited dining options and a broken pool were concerns.
Value for Money
8.66
Some guests felt the costs did not match their overall experience, especially regarding parking.
Food and Beverage
8.21
Limited breakfast options and other dining complaints reflected dissatisfaction.
Overall Experience
9.68
Guests expressed a strong likelihood of returning, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:47

Property Description

Stunning Art Collection:
Experience a unique cultural immersion at our Hilton hotel in Columbus with over 150 original pieces of art by Central Ohio artists displayed throughout the property, creating a vibrant and inspiring atmosphere.

Modern Amenities:
Relax in comfort with flat-screen cable TVs, en suite bathrooms with free toiletries, and the convenience of a refrigerator in every room. Upgrade to a suite for extra space and a cozy sofa bed for added relaxation during your stay.

Convenient Location:
Situated just minutes away from Port Columbus International Airport and Ohio State University, our hotel offers easy access to the Greater Columbus Convention Center, Nationwide Arena, and a plethora of dining and entertainment options within walking distance.

Book now for an unforgettable stay at Hilton Columbus Downtown.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1087 reviews
Cleanliness: 8.71
Service: 9.99
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.68
A
Amber • family_with_children • us
10
Wonderful stay!
Pros:

Perfect location downtown Columbus. Connected to the convention center, which was awesome. It was such a nice hotel, it was almost like it's own little town because it was so big! Very fun to explore! Pool, hot tub, and gym were all great!

Cons:

NA

2026-07-17 • via Nuitee
R
Rahena • family_with_children • gh
9
2026-07-11 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Maureen • family_with_children • us
10
Convenient weekend hotel stay
Pros:

I experienced the breakfast buffet the first morning and it was excellent. The buffet was not open the second morning so I chose the French Toast...also excellent.

Cons:

The prices in the gift shop are astronomical. I spent over $7 for peanut m&ms.

2026-07-10 • via Nuitee
M
Mabel • solo_traveller • co
10
Confort
Pros:

En general todo

Cons:

Me gusta todo

2026-07-09 • via Nuitee
M
Margarida • extended_group • us
8
Pros:

Very comfortable beds. Very clean bedroom.

2026-07-09 • via Nuitee
M
Margarida • couple • us
8
2026-07-09 • via Nuitee
K
Katherine • couple • us
9
2026-07-07 • via Nuitee
J
Juliette • couple • us
10
2026-07-03 • via Nuitee
M
marque235 • Solo travel • Columbus, Ohio
8
I’d stay again if price is reasonable
Pros:

Good stay in the heart of downtown/Short North, nice size room on high floor in T2. Room was priced higher than normal because of conferences and city parade but wonderful sleep and very quiet. All staff I encountered were pleasant and extremely helpful. From valet and front desk (Leo and Brandy) to bar staff, servers and housekeeping. Pool was fine, not crowded around 8am, just note it is in T1. Breakfast was tasty and varied but I never got a refill on my coffee. Wagyu meatballs were yummy. Lovey rooftop bar with outstanding view. Some disappointments were that extra amenities requested took hours to receive. Carpet in room wasn’t the cleanest and one of the drinking glasses in my room was chipped and TV does not cast easily. Room service was speedy but does not come delivered on a white cloth cart lol… expect your meal to be delivered like DoorDash in to-go containers and bags. I would stay here again.

2026-06-30 • via Tripadvisor
S
Sicheng • couple • us
8
2026-06-29 • via Nuitee
N
newenglandny • Couples • Cleveland, Ohio
10
Good Stay
Pros:

Spent one night to visit friends in Columbus and enjoyed our stay. Room was clean and nicely appointed at a fair rate. Nice location with plenty of activities nearby. Friendly staff, too.

2026-06-25 • via Tripadvisor
S
Sophia • couple • us
10
Pros:

Great location

2026-06-25 • via Nuitee
A
alexist932 • Business
10
Great service all around
Pros:

Great hospitality! Helpful and generous to our family :)

2026-06-23 • via Tripadvisor
2
23EM • Family
10
Filled with Original Artwork
Pros:

Our room was quiet, even though the hotel was sold out. Clean. Mattresses ok, bit droopy in the middle. Atmosphere is wonderful. Service excellent. Central location. AND, something we noticed: art everywhere. So not just in the lobby, but in the rooms. Original, credited art. Impressive.

2026-06-19 • via Tripadvisor
N
ninadJ9291HE • Family
10
Love this place
Pros:

Everyone here is so wonderful, accommodating and friendly. We have stayed here twice with out 1 1/2 year old and they always take great care of us. I would recommend this place to anyone!

2026-06-18 • via Tripadvisor
B
Blue • solo_traveller • us
4
Overpriced hotel
Pros:

Close to venue. Staff friendly and helpful.

Cons:

I paid over $400 for a room for one night and had to pay $40 for parking not anywhere did it say I had to pay for parking. Ridiculous I will never stay here again. $20 for breakfast after you already paid hundreds of dollars os also crazy.

2026-06-18 • via Nuitee
D
DeBerry • solo_traveller • us
10
Comforting and relaxing
Pros:

It was clean and staff were accommodating and friendly.

Cons:

N/A

2026-06-17 • via Nuitee
A
Allison • extended_group • us
9
2026-06-16 • via Nuitee
9
920perrib • Family • La Fayette, Illinois
10
Plexus Convention
Pros:

Came for a Plexus Convention . Staff was amazing. Friendly and definitely great hospitality. Room was awesome. A big shout out to Brandi at front desk. All areas was clean.

2026-06-15 • via Tripadvisor