Pullman Santiago Vitacura

Hotels
Pullman Hotels and Resorts
8.9 (2351 reviews)
Vitacura 3201 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
8.4
Several comments indicate the pool area and cleanliness issues.
Service
9.76
Consistently praised for friendly staff and good attention.
Location
9.6
Location is frequently highlighted as very good.
Room Quality
8.75
Rooms described as comfortable, but some issues with size and amenities.
Amenities
8.08
Some amenities like the pool and restaurant options received mixed feedback.
Value for Money
9.04
General sentiment around value is decent but could improve.
Food and Beverage
8.09
Limited menu options and concerns about quality detracted from positive dining experiences.
Overall Experience
9.47
General satisfaction with the stay, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Amenities

Hotel Pullman Santiago Vitacura offers a range of luxurious amenities including an outdoor pool, fitness centre, and a restaurant serving Mediterranean cuisine. Guests can enjoy a buffet-style breakfast daily and unwind by the pools or stay active in the gym.

Comfortable Rooms

The rooms at Hotel Pullman Santiago Vitacura are designed for comfort, featuring carpeted flooring, heating, and private bathrooms with toiletries. Each room is equipped with free Wi-Fi and a flat-screen TV, ensuring a relaxing stay for all guests.

Convenient Location

Conveniently located near Tobalaba Metro Station and various attractions such as Parque Arauco Shopping Mall and Los Leones Golf Club, Hotel Pullman Santiago Vitacura provides easy access to both leisure and business destinations. Book your stay now and experience the best of Santiago.

Important information:

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$60 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2351 reviews
Cleanliness: 8.4
Service: 9.76
Location: 9.6
Room Quality: 8.75
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.47
P
Pamela family_with_children cl
6
2026-07-04 via Nuitee
J
Jerome family_with_children co
7
Buen hotel pero habitaciones faltan mantenimiento
Pros:

Buena ubicación
Personal amable
Buen restaurante

Cons:

Habitación y en particular baño requiere mantenimiento

2026-07-04 via Nuitee
C
Christian couple cl
10
Me sentí en casa
Pros:

La buena onda de todas las personas que atienden

Cons:

El equipamiento de la ducha podría ser mejor

2026-07-04 via Nuitee
C
Catalina family_with_children cl
10
2026-07-04 via Nuitee
V
Veronica solo_traveller co
10
2026-07-03 via Nuitee
A
aravena family_with_children cl
10
2026-07-02 via Nuitee
E
Eduardo family_with_children br
9
2026-06-30 via Nuitee
F
Farfán Bertrán solo_traveller cl
10
2026-06-30 via Nuitee
G
Glaucio solo_traveller br
10
Pros:

Clean moderna bastante limpa

Cons:

Banheiro podia ser melhor

2026-06-30 via Nuitee
C
Carlos family_with_children cl
5
2026-06-30 via Nuitee
L
lingjie family_with_children cl
7
2026-06-30 via Nuitee
R
Renato solo_traveller br
10
Boa opcao!
Pros:

Quartos novos e bem conservados. Cafe da manha completo e mesmo o hotel estando com muitos hospedes o serviço foi muito bom.

2026-06-30 via Nuitee
S
Sebastian solo_traveller cl
10
Me encanta!! Siempre volvemos
Pros:

Sus instalaciones, cómodo bien atendido

Cons:

Nada

2026-06-30 via Nuitee
S
Sylvia couple cl
10
Muy agradable
Pros:

El personal muy amable
El desayuno muy bien

Cons:

Nada

2026-06-29 via Nuitee
N
Nuñez solo_traveller cl
10
Pros:

El desayuno fue lo mejor, muy variado

Cons:

Que no tiene piscina temperada

2026-06-28 via Nuitee
F
Francisco REYES PARADA solo_traveller cl
6
Ppr el dia.
Pros:

Cordiales al momento de recibir

Cons:

Calidad de las almohada, muy duras

2026-06-28 via Nuitee
N
Natalia Francisca solo_traveller cl
9
2026-06-27 via Nuitee
N
Natalia Francisca solo_traveller cl
10
2026-06-27 via Nuitee
F
Felipe solo_traveller cl
8
Not remarkable in any sense.
Pros:

Not much average hotel, breakfast is bad pure sugar and carbs, had some stale scrambled eggs and tea.

Cons:

The staff is in bad mood, treats guests as they are making you a favor, un existent hospitality.

2026-06-26 via Nuitee
T
trapp solo_traveller br
9
Pros:

O hotel é excelente, os funcionários muitos solícitos, se esforçam para nos entender e nos atender em todas as solicitações. Chegamos às 2:00h da manhã e pedimos pizza e hambúrguer e estava tudo ótimo. Chech in e chech out muito rápidos. Aptos limpo, espaçoso. Otima localização

2026-06-26 via Nuitee