Pullman Santiago Vitacura

Hotels
Pullman Hotels and Resorts
8.9 (2320 reviews)
Vitacura 3201 , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
8.4
Several comments indicate the pool area and cleanliness issues.
Service
9.76
Consistently praised for friendly staff and good attention.
Location
9.6
Location is frequently highlighted as very good.
Room Quality
8.75
Rooms described as comfortable, but some issues with size and amenities.
Amenities
8.08
Some amenities like the pool and restaurant options received mixed feedback.
Value for Money
9.04
General sentiment around value is decent but could improve.
Food and Beverage
8.09
Limited menu options and concerns about quality detracted from positive dining experiences.
Overall Experience
9.47
General satisfaction with the stay, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Amenities

Hotel Pullman Santiago Vitacura offers a range of luxurious amenities including an outdoor pool, fitness centre, and a restaurant serving Mediterranean cuisine. Guests can enjoy a buffet-style breakfast daily and unwind by the pools or stay active in the gym.

Comfortable Rooms

The rooms at Hotel Pullman Santiago Vitacura are designed for comfort, featuring carpeted flooring, heating, and private bathrooms with toiletries. Each room is equipped with free Wi-Fi and a flat-screen TV, ensuring a relaxing stay for all guests.

Convenient Location

Conveniently located near Tobalaba Metro Station and various attractions such as Parque Arauco Shopping Mall and Los Leones Golf Club, Hotel Pullman Santiago Vitacura provides easy access to both leisure and business destinations. Book your stay now and experience the best of Santiago.

Important information:

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$60 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2320 reviews
Cleanliness: 8.4
Service: 9.76
Location: 9.6
Room Quality: 8.75
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.47
M
Maria Jose solo_traveller cl
9
Pros:

Desayuno

Cons:

Nada

2026-06-20 via Nuitee
C
CARLOS couple br
10
2026-06-20 via Nuitee
L
Lucio family_with_children ar
5
NO RECOMIENDO HOSPEDARSE EN ESTE HOTEL - Le Sobran estrellas.
Pros:

No hay nada que sea notable en este hotel. Sólo cumplen con cosas básicas que todo 5 estrella debería tener y que este lo tiene a duras penas.

Cons:

Muy pocos servicios para ser un 5 estrellas. Parece un IBIS de al lado de la carretera, un hotel más. No tienen gran servicio en su personal, no tienen servicios en el hotel que sean dignos de un 5 estrellas, y el precio tampoco es razonable por las prestaciones del hotel. No tiene sentido ir a este hotel, descartenló por completo.

2026-06-19 via Nuitee
A
Agustín solo_traveller cl
8
Recomendable
Pros:

Ubicación y buen nivel del hotel

Cons:

Demora en retirar bandeja en el suelo de la puerta de otro pasajero

2026-06-19 via Nuitee
F
Florian couple fr
10
2026-06-19 via Nuitee
N
Natalia Francisca solo_traveller cl
8
2026-06-18 via Nuitee
B
Brian solo_traveller au
9
2026-06-18 via Nuitee
J
Josemario couple br
10
Muito satisfeitos
2026-06-18 via Nuitee
P
Paulo Roberto solo_traveller br
9
2026-06-16 via Nuitee
T
Tatiana couple br
9
2026-06-16 via Nuitee
G
Giovana couple br
9
2026-06-15 via Nuitee
M
Mateo solo_traveller ar
6
2026-06-15 via Nuitee
J
Jaqueline solo_traveller br
9
2026-06-15 via Nuitee
A
Ana family_with_children cl
10
muy buena estadía
Pros:

excelente desayuno, poco espacio para tanta gente. No hay piscina interior en días fríos, hace falta

Cons:

Un hombre tocó la puerta y quería revisar el dormitorio, con la excusa de ser del staff, nos pareció inadecuado, podría haber chequeado por el teléfono.

2026-06-14 via Nuitee
M
MARTIN couple uy
9
2026-06-11 via Nuitee
E
Eduardo couple cl
8
Relación precio calidad ok
Pros:

Bien

Cons:

Reponer el café a tiempo

2026-06-10 via Nuitee
E
Eduardo couple cl
8
Aaa
Pros:

Aaa

Cons:

Aaa

2026-06-10 via Nuitee
A
alfredo couple cl
10
Perfecto
Pros:

La pieza impecable, el personal muy amable. El desayuno sencillamente increíble, muchísima variedad. Excelente ubicación, tienen estacionamiento. Todo perfecto.

2026-06-09 via Nuitee
M
Marcelo solo_traveller br
9
Pros:

Hotel muito bonito, limpo e com uma excelente localização. Quarto muito confortável e em staff atencioso.

Cons:

A academia me parece que estava em obras e isso foi um pequeno ponto negativo.

2026-06-09 via Nuitee
L
Liza solo_traveller br
9
Pros:

Quartos amplos

2026-06-09 via Nuitee