Ly New York Hotel

Hotels
8.3 (1483 reviews)
15-61 127th St , College Point , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good amenities
Cons:
Poor cleaning service
Noise issues
Room complaints

Categories

Cleanliness
7.69
Several mentions of dirtiness and poor cleaning protocols; specific complaints about lack of room cleaning during stay.
Service
8.66
Positive feedback about staff being helpful, especially accommodating early check-in.
Location
8.2
Close to airport and shops; some issues with noise pollution and signage.
Room Quality
8.15
Generally clean and comfortable, although there were issues with wrong room type and small sizes.
Amenities
8.68
Presence of nice amenities like coffee and lounge; some positive mentions on specially included items.
Value for Money
8.64
Considered a good deal for the price considering facilities offered.
Food and Beverage
7.69
Limited mention of breakfast; complaints about lack of food options.
Overall Experience
8.66
Majority positive sentiments regarding the stay; mentions of return visits and strong staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:05

Property Description

Modern Accommodations
Enjoy air-conditioned rooms with flat-screen TVs, coffee machines, and free WiFi for your comfort and convenience.

Convenient Facilities
Benefit from room service, luggage storage, and an ATM on-site for a hassle-free stay.

Multilingual Staff
Our friendly team speaks Bengali, English, Spanish, and Hindi to assist you anytime at the 24-hour front desk.

To experience all these amenities, book your stay at Ly New York Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 1483 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
S
Saqib • couple • us
1
not accommodating
Pros:

location

Cons:

not accommodating

2026-07-25 • via Nuitee
M
mamadou • couple • us
8
2026-07-25 • via Nuitee
B
Betty • couple • us
6
2026-07-24 • via Nuitee
M
Monica • couple • us
10
Pros:

Fair

Cons:

Na

2026-07-23 • via Nuitee
S
Sandra529 • solo_traveller • us
9
2026-07-22 • via Nuitee
K
Kevin • extended_group • co
9
2026-07-22 • via Nuitee
J
John • solo_traveller • gb
10
Excellent
Pros:

Every thing ok

Cons:

Nothing it was fine

2026-07-21 • via Nuitee
B
Brian • couple • us
10
2026-07-21 • via Nuitee
S
Sethi • solo_traveller • us
1
Na
Pros:

Na

Cons:

Na

2026-07-20 • via Nuitee
J
Judith • family_with_children • us
8
Pros:

Check in was awful…waited for our room to be ready

Cons:

Efficient checkin

2026-07-20 • via Nuitee
G
George J • couple • us
9
2026-07-19 • via Nuitee
B
Brittney • family_with_children • us
6
This was my second visit to this hotel and it was not pleasing.
Pros:

I liked the room space and the decor of the room layout.

Cons:

One of our beds had light brown hair in it. It was pubic hair in the wash cloth and light brown hair in a wash cloth. We called the front desk due to the television wasn’t working and the guy didn’t knock at all he came directly on in. We called regarding wash cloths because we were told someone would bring them to us and nobody ever came. We purchased 12 piece of chicken wings and they provided us with only bruised pieces and a lot of salt. The lady said they were under new management which I could tell.

2026-07-19 • via Nuitee
A
Alfredo • solo_traveller • us
9
Pros:

Love the staff

Cons:

None

2026-07-18 • via Nuitee
V
vanessa • family_with_children • us
7
Pros:

Very clean! Great staff!

Cons:

Bed a little hard. Parking was very tight

2026-07-18 • via Nuitee
K
Kimbol • extended_group • gh
8
I had a good time there.
Pros:

The facility is good, and though there was no restaurant service they provided free coffee

Cons:

The staff are not friendly and it's affecting their customer services

2026-07-18 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-07-18 • via Nuitee
N
NITIN • solo_traveller • ca
7
Pros:

Reasonably priced

Cons:

The property had a strange, unpleasant smell in the hallways leading to the rooms. Additionally, despite repeatedly using the “Clean Room” sign and requesting at the front desk, the room was not cleaned for four days.

2026-07-17 • via Nuitee
V
Vendetta • couple • us
8
Pros:

NA

Cons:

NA

2026-07-16 • via Nuitee
D
Daniela • solo_traveller • us
2
Pros:

The pictures on the internet

Cons:

The location is SO BAD! the neighborhood seems so dangerous

2026-07-15 • via Nuitee
O
Orville • couple • us
10
2026-07-15 • via Nuitee