Ly New York Hotel

Hotels
8.3 (1415 reviews)
15-61 127th St , College Point , us

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Good amenities
Cons:
Poor cleaning service
Noise issues
Room complaints

Categories

Cleanliness
7.69
Several mentions of dirtiness and poor cleaning protocols; specific complaints about lack of room cleaning during stay.
Service
8.66
Positive feedback about staff being helpful, especially accommodating early check-in.
Location
8.2
Close to airport and shops; some issues with noise pollution and signage.
Room Quality
8.15
Generally clean and comfortable, although there were issues with wrong room type and small sizes.
Amenities
8.68
Presence of nice amenities like coffee and lounge; some positive mentions on specially included items.
Value for Money
8.64
Considered a good deal for the price considering facilities offered.
Food and Beverage
7.69
Limited mention of breakfast; complaints about lack of food options.
Overall Experience
8.66
Majority positive sentiments regarding the stay; mentions of return visits and strong staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:05

Property Description

Modern Accommodations
Enjoy air-conditioned rooms with flat-screen TVs, coffee machines, and free WiFi for your comfort and convenience.

Convenient Facilities
Benefit from room service, luggage storage, and an ATM on-site for a hassle-free stay.

Multilingual Staff
Our friendly team speaks Bengali, English, Spanish, and Hindi to assist you anytime at the 24-hour front desk.

To experience all these amenities, book your stay at Ly New York Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 1415 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
V
VALISSA couple us
8
Enjoyable
Pros:

The amenities, the staff and the rooms were nice and clean

Cons:

Can be a bit noisy when neighbor takes a shower but that is easy to get over

2026-05-30 via Nuitee
solo_traveller us
10
Pros:

욕실과 침대2개 그리고 좁지않은 공간과 청결 만족합니다.
직원이 친절했음

2026-05-29 via Nuitee
F
Faccion solo_traveller us
8
Pros:

Esta bien 👍

Cons:

La señorita de la recepción es mala honda

2026-05-29 via Nuitee
L
Lauren solo_traveller us
10
This was the perfect overnight stay.
Pros:

This was the perfect place for us to stay! We only needed a place to sleep for the night during a long layover and it far exceeded our expectations. The room was clean and the beds were like sleeping on a cloud. The shower was AMAZING after a long international flight. Zero complaints from us!

2026-05-26 via Nuitee
G
Garcia couple us
9
2026-05-26 via Nuitee
L
LaDonna couple us
9
2026-05-24 via Nuitee
L
Latoya couple us
8
Pros:

The hotel and room was very nice. We just wish the cleanest was the same . It was stuff in the shower and toilet area that was stuck on the walls . The best part was the bed . I wish I cud take that home . Very comfortable but did have stains on the the sheet . The bar was never open. The restaurant food was horrible and over priced. Looks like they never got any business in there. The parking was limited . One night we got back to the room and cudnt find parking and there was no parking on the street. Overall good experience tho.

Cons:

The parking and restaurant

2026-05-23 via Nuitee
N
Noelia couple es
10
2026-05-23 via Nuitee
D
Dontay solo_traveller us
8
It was an overall 9/10.
Pros:

How clean it was location and the staff

Cons:

They didn’t have microwaves in the room. Or iron and ironing board

2026-05-23 via Nuitee
G
GOMEZ solo_traveller us
8
Ultimately, ok.
Pros:

The location isn't in a very good area. There were only cookies for breakfast although coffee was good.

Cons:

A lot of noise in corridor of room at night.

2026-05-22 via Nuitee
D
Daniela couple br
5
Pros:

You got what you pay for… don’t expect an amazing location nor an amazing hotel. It’s good if you only look for sleep and go.

Cons:

The sink in our room was broken, the hotel had a weird smell some of the days, the microwave it’s downstairs not in the unit.

2026-05-20 via Nuitee
L
Luis solo_traveller es
9
Pros:

Todo perfecto

2026-05-19 via Nuitee
J
Jasmine couple us
8
Pros:

It was clean they were quick to bring you items and you called house keeping

Cons:

Wish the restaurant was open later to buy drink had to go next door to the laundromat if you wanted something to drink or eat

2026-05-18 via Nuitee
I
Igor family_with_children mk
9
2026-05-15 via Nuitee
A
AURELIE family_with_children fr
8
2026-05-14 via Nuitee
E
Elizabeth solo_traveller us
10
2026-05-13 via Nuitee
C
Chow-chi solo_traveller us
8
Good value, comfortable amount of space, convenient location, but a bit far from nearest train station and few nearby re
Pros:

The staff are courteous and attentive, a bit on the quiet side, but that’s okay.

It has on-site parking. Availability is limited, but more are available during the morning and early afternoon when fewer people are using the adjacent laundromat.

The elevators are quick and people need a room card to be able to use them. They are just deep enough to fit a bicycle, which was important as I brought mine to ride around the city.

The rooms have hard surface flooring, which is good for avoiding bed bug infestations. I’d didn’t find evidence of any in the room or furniture, and I didn’t find any in my luggage when I got home.

The vanity sink is generous and there is enough counter space. The shower is roomy, though being a glass enclosure, isn’t for the shy, though most of it is frosted.

There is a set of sheer and blackout curtains, and a small window pane opens if you want some outside air.

There is a bed and pillows are comfortable.

It is close to the Whitestone Bridge, for easy access for people driving into town. It is also right on the Q25 and near the Q20 bus lines. It’s quite easy to leave your car parked and take transit for most of, if not all of, your stay. There are a couple gas stations nearby. There is also a shopping center with a supermarket, a few fast food joints, a Target and a BJ’s Wholesale Club, if you’re a member, within walking distance.

Cons:

There aren’t many restaurants or places to visit nearby, though the embedded restaurant has good food and quick service. That is the compromise for lower room rates and on-site free parking, limited as it is.

The adjacent laundromat requires you to buy a reloadable RFID card for $2, on top of what you need to load onto it to run the washing and drying machines, and you have to spend at least $10 to get and load one ($2 for the card and $8 to use on the machines).

The shower stall, while roomy, lacks sufficient airflow to dry it before the next time you want to use it. I used the small fan I brought with me to blow air into it, and it almost dried it completely before the next day.

While the vanity counter has enough room, there was barely room for my luggage on the counter next to the vanity counter, and there is only a short rack from which to hang jackets or other clothing. Only two hangers were in my room, though they may have provided more if I’d asked.

Sound insulation between rooms isn’t enough to keep noises from adjacent rooms out. Fortunately, it seems I had neighbors for only a couple nights.

The small locker is not bolted down, and mine was locked. I requested a replacement that I could use, but one was never delivered to me though a staff member promised he’d get me one. I ended up taking my tablet with me whenever I left the room for the day.

The outlets other than the one the minifridge is plugged into turn off when you remove your room card from the wall slot. The room’s own climate control also turns off, and its control panel is cryptic so I didn’t bother customizing it after the second time it got reset. If you leave the card in the slot, the toilet and shower stall lights remain on, which may disturb your sleep.

2026-05-12 via Nuitee
K
kristy family_with_children us
8
2026-05-12 via Nuitee
M
Mohamed solo_traveller us
10
2026-05-11 via Nuitee
M
Michaela solo_traveller cz
8
Pros:

Hotel čistý a moderní pokoje.Příjemná recepční. Hotel kousek od autobusové zastávky ,autobus jede k metru kterým se dostanete do centra .Cca deset minut chůze nákupní centrum .Celkově spokojenost.

Cons:

Úklid pouze na vyžádání ale stejně nebyl uklizen .Na požádání jsme si tedy nechali vyměnit ručníky a toaletní potřeby.

2026-05-11 via Nuitee