Hotel Heron Old Town Alexandria

Hotels
•
Independent
9.4 (440 reviews)
699 Prince Street, Alexandria, Virginia, 22314 , Alexandria , US
1-703-662-1900

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Breakfast available (surcharge)
Multilingual staff
Porter/bellhop
Smoke-free property
Wedding services
Braille or raised signage
24-hour fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
High fees for amenities
Rooms can be small

Categories

Cleanliness
9.64
General sentiment indicates rooms were very clean and spotless.
Service
10
Front desk staff was outstanding and accommodating throughout the stay.
Location
10
Perfectly located for access to bars, restaurants, and waterfront.
Room Quality
9.14
Rooms were comfortable, but some found them to be tiny.
Amenities
8.64
Guest Amenity Fees and limited rooftop access were points of frustration.
Value for Money
8.64
Guests felt the pricing was high, especially for pet policies and fees.
Food and Beverage
9.14
Breakfast was noted as great, but lacking for those who didn't partake.
Overall Experience
10
Overall, guests had a wonderful experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:31

Property Description

Welcome to Hotel Heron Old Town Alexandria, where comfort meets convenience in the heart of historic Old Town.

Exceptional Accommodations: Discover one of our 134 individually decorated guestrooms, each equipped with modern amenities like Smart televisions, minibars, and luxurious designer toiletries—perfect for unwinding after a day of exploration.

Delectable Dining Options: Savor flavorful meals at our on-site restaurant, and enjoy refreshing drinks at one of our two bars/lounges. Don’t miss our delicious cooked-to-order breakfast on weekends, served until 1 PM.

Unmatched Amenities: Stay active in our state-of-the-art 24-hour fitness center, stay connected with complimentary Wi-Fi, and take advantage of our dedicated wedding services—all to ensure that your experience is nothing short of exceptional.

Escape to Hotel Heron Old Town Alexandria—your ideal getaway awaits, so book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.4
Based on 440 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 8.64
Value for Money: 8.64
Food and Beverage: 9.14
Overall Experience: 10
J
Jonas • extended_group • se
6
2026-05-29 • via Nuitee
T
Tracy • couple • us
10
Perfect
Pros:

Clean and friendly

Cons:

Nothing

2026-05-25 • via Nuitee
P
Patricia • couple • fi
9
2026-05-11 • via Nuitee
W
William • couple • us
9
Nice place in a great location .
Pros:

The staff was very helpful and customer focused . Had breakfast in the hotel restaurant and it was deliciously and our our server Emma was exceptional .

Cons:

When booking our hotel on booking .com we got a room on the second floor , adjacent the elevator and right on the street .

2026-05-05 • via Nuitee
B
Brittany • extended_group • us
8
2026-04-27 • via Nuitee
D
Deborah • family_with_children • us
6
Cons:

Front desk

2026-04-27 • via Nuitee
R
Richard • couple • us
9
We got lucky in picking the Heron for a stay lasting several weeks - location, good staff, and food.
Pros:

We stayed for nearly a month as we had suffered a small house fire and needed a place nearby. The staff were very friendly, helpful, and competent. The room was quiet and everything worked. The food in the hotel bar and restaurant was excellent (with plenty of dining options nearby if you want to get out of the hotel). It's a pet friendly hotel and they treated our small dog really well.

Cons:

The wait time for the valet was often very long (20 minutes or more at times) because it appears they were understaffed (and parked the cars several blocks away). However, it's easy to get a ride or use the (free) public buses nearby as well as the DC metro system.

2026-04-26 • via Nuitee
M
Mabel • family_with_children • us
10
Pros:

Wonderful staff and location

2026-04-21 • via Nuitee
T
Terence • couple • us
8
Good location, good room but no coffee in room.
Pros:

|Location is great, room absolutely fine at price no issues here

Cons:

No coffee facilities in room, No hotel information in room. Running down to the reception in morning and trying to handle elevator/cards and hands full of warm coffee in morning is an ordeal I would rather not have gone through.

2026-04-13 • via Nuitee
K
Katherine • solo_traveller • us
10
2026-04-02 • via Nuitee
W
Wildy • couple • us
4
Cons:

The bed was uncomfortable, really small rooms, food was bad, drinks ok

2026-03-23 • via Nuitee
B
Brusini • couple • us
10
2026-03-12 • via Nuitee
M
Martin • couple • gb
9
2026-03-09 • via Nuitee
J
Joseph • couple • us
10
Perfect location for exploring sights and restaurants in the neighborhood, then coming back to a quiet and comfortable r
Pros:

Very nicely located for things of interest to us in Old Town.

Cons:

It was a bit chaotic during our stay as it fell just as they transitioned to new Hilton ownership.

2026-03-04 • via Nuitee
M
Mariami • couple • ge
8
Taking everything into account, it’s was a pleasant stay.
Pros:

The hotel is on a beautiful location, pretty much waking distance to the major sightseeings. I have to mention how warmly they greeted our puppy. Room was spacious consider being in old town.

Cons:

Can’t complain much about the hotel as it’s an amazing one. Only strange thing was that not even one bottle of water was complimentary (which is standard in most of the hotels).

2026-02-12 • via Nuitee
C
Constance • solo_traveller • us
8
Pros:

no breakfast

Cons:

care of replacement things in room

2026-01-19 • via Nuitee
M
Mustafa • couple • us
1
Fun
Pros:

Nothing

Cons:

Because they run into my room when we was naked

2026-01-19 • via Nuitee
J
Jana • extended_group • gb
9
2026-01-19 • via Nuitee
K
Katina • family_with_children • us
10
2026-01-19 • via Nuitee
M
Maryellen • couple • us
9
Clean, comfortable, stylish hotel in a beautiful quiet neighborhood a short walk to the waterfront.
Pros:

Breakfast was very good. The location was a short walk to the waterfront and lots of shops and restaurants but is quiet and away from the hustle and bustle.

Cons:

I can’t think of anything.

2026-01-19 • via Nuitee