Dominion Inn & Suites

Hotels
•
Independent
5.8 (146 reviews)
5203 Williamsburg Rd, Sandston, Virginia, 23150 , Sandston , US
1-8042226450

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Facilities

24-hour front desk
Designated smoking area
Wheelchair accessible
RV, bus, truck parking
Free RV, bus, truck parking

Review Highlights

Pros:
Good location
Cons:
Poor cleanliness
Unfriendly staff
Low-quality rooms and amenities
Bad value for money
Issues with food and beverage services

Categories

Cleanliness
2.8
Multiple reviews highlighted significant cleanliness issues including dirty rooms, stained sheets, and poorly maintained bathrooms.
Service
2.5
Guests reported unfriendly and unhelpful staff members, with some mentioning rude behavior and inadequate customer service.
Location
6.9
The hotel's location was generally praised for its convenience, although some guests had complaints about the cleanliness of the surrounding area.
Room Quality
3.5
Issues with room quality were prevalent, with guests describing outdated furniture, broken facilities, and insufficient amenities.
Amenities
2.5
Guests were dissatisfied with the amenities provided, reporting non-functional appliances, poor room lighting, and lack of basic necessities.
Value for Money
2.5
Many guests felt that the hotel did not offer good value for money, citing subpar accommodations and services compared to the price paid.
Food and Beverage
3
Issues with cleanliness and functionality were reported in the food and beverage services, including unclean dining areas and malfunctioning kitchen equipment.
Overall Experience
4.5
The overall guest experience was overwhelmingly negative, with multiple complaints about various aspects of the hotel's operations and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 20:17

Property Description

Discover the comfort and convenience of Dominion Inn & Suites in Sandston, where your ideal getaway awaits.

Comfortable Accommodations
Relax in one of our 86 air-conditioned guestrooms equipped with all the essentials for a pleasant stay, including bathrooms with bathtubs to unwind after a busy day.

Exceptional Amenities
Enjoy 24-hour front desk service and designated smoking areas for your convenience. Stay connected with complimentary wireless internet available throughout the property.

Prime Location
Located just 2.5 km from Richmond Intl. Airport, our hotel puts you within easy reach of attractions like the Virginia Aviation Museum and the vibrant Broad Street area.

Don't miss the opportunity to experience hospitality at its finest—book your stay at Dominion Inn & Suites today!

Important information:

  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

5.8
Based on 146 reviews
Cleanliness: 2.8
Service: 2.5
Location: 6.9
Room Quality: 3.5
Amenities: 2.5
Value for Money: 2.5
Food and Beverage: 3
Overall Experience: 4.5
B
Bullock • solo_traveller • us
8
2025-09-17 • via Nuitee
T
Thomas • couple • us
1
2025-09-10 • via Nuitee
K
Kyatanya • couple • us
1
Yuck!
Pros:

Location

Cons:

Roaches, TV broken, towels dirty.

2025-09-07 • via Nuitee
A
Asarra • solo_traveller • us
5
2025-09-02 • via Nuitee
A
Asarra • couple • us
5
Facility Has Bugs From
2025-08-25 • via Nuitee
O
OMAR • solo_traveller • us
1
Very bad very itchy bed not clean and a lot of item broken and cigarettes was burned the bed to dirt
Pros:

It was so dirty and have a bed bugs and roaches.

Cons:

Was so dirty place I don't want see this place again,I had to take all my clothes to laundry.

2025-08-20 • via Nuitee
L
Lamont • solo_traveller • us
1
I left the hotel to get another room STAY AWAY FROM THIS PLACE
Pros:

Nothing. I left the hotel to get another room STAY AWAY FROM THIS PLACE

Cons:

EVERYTHING. I left the hotel to get another room STAY AWAY FROM THIS PLACE

2025-08-20 • via Nuitee
• solo_traveller • us
1
I will never in my life stay here again this entire hotel needs to be shut down
Pros:

Nothing at all

Cons:

Infested with bed bugs and roaches I have the proof

2025-08-18 • via Nuitee
D
Dawn • solo_traveller • us
8
Pros:

I was very comfortable!

Cons:

No life machine😢

2025-08-16 • via Nuitee
D
Dawn • solo_traveller • us
8
I felt very safe and comfortable.
Pros:

Beds very comfortable.. ac worked..quiet

Cons:

It didn t have an ice machine!

2025-08-11 • via Nuitee
D
Damon • solo traveller • us
1
Filthy hotel overall
Pros:

I like when I left the next morning and I left early than I needed

Cons:

Everything filthy rooms used old rags the front desk person asked me why I wanted a double bed if I’m by myself I told her that’s what I want she said no and gave me a single bed then kept repeating 1 person only one bed I guess she thought I was gonna sneak someone in the room smh.

2025-08-01 • via Nuitee
A
Anonymous • young couple • us
10
Exceptional
2025-07-29 • via Nuitee
B
Bristol • young couple • us
2
Very poor
2025-07-21 • via Nuitee
L
Lamon • review category business travellers • us
7
Good
2025-07-17 • via Nuitee
E
Evelyn • review category business travellers • us
7
Good
2025-07-13 • via Nuitee
L
Lamon • solo traveller • us
10
Exceptional
2025-07-13 • via Nuitee
L
Leidy • solo traveller • co
1
It was a horrible room
Pros:

It was a horrible room nothing to do with the public photos, a dirty room, the sheets stained with Blood and burned with cigarette towels full of car grease, and the bathroom was useless, it didn't even have horrible water place

Cons:

It was a horrible room nothing to do with the public photos, a dirty room, the sheets stained with Blood and burned with cigarette towels full of car grease, and the bathroom was useless, it didn't even have horrible water place

2025-07-12 • via Nuitee
L
Lamon • review category business travellers • us
6
Pleasant
2025-07-10 • via Nuitee
C
Crawley • young couple • us
4
Disappointing
2025-07-09 • via Nuitee
L
Loretta • review category business travellers • us
1
My Stay was HORRIBLE!2 very arrogant ppl rude old foreign lady works front desk, and old black man
Pros:

I didn’t like anything about that place.

Cons:

There is no breakfast there, no restrooms downstairs in lobby for customers checking in. The front desk clerks tells us customers that the restroom is in our assigned checked in rooms. Bathroom tub area has mole, tub facet broken and patched up, low lightening in room to try and hide pasted up walls where holes were, exposed wiring inside of room entry, electrical wiring in ceiling where smoke detector was removed, refrigerator missing bar the bar that supposed to hold items in place, open closet area missing top shelf and rod there was Nowhere to hang my clothes or put my shoes. Furniture outdated needs to be replaced.

2025-07-08 • via Nuitee