Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location for events
Spacious rooms
Cons:
Broken elevator
Inconsistent cleaning
Limited amenities
Noise from the area

Categories

Cleanliness
8.06
Room was big & clean, but cleaning service was inconsistent.
Service
9.53
Super friendly staff and helpful with luggage.
Location
8.57
Great location for events, but very close to a rough area.
Room Quality
8.52
Room was spacious and nice, but lacked upkeep.
Amenities
7.55
Elevator out of service and limited amenities like no microwave.
Value for Money
9.01
Good value considering location and size, but missing key features.
Food and Beverage
8.56
Breakfast was delicious; however, restaurant hours were variable.
Overall Experience
9.03
Mixed feelings due to service and location, but staff were very accommodating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:22

Property Description

Unique Urban Boutique Experience

Luxurious Amenities
Indulge in our guest rooms featuring cable TV, with select options offering flat-screen TVs, iPod docking stations, and refrigerators for your convenience.

Convenient Location
Explore nearby attractions such as Union Square, Fisherman's Wharf, and Grace Cathedral within minutes from the hotel. Plus, easy access to San Francisco International Airport just a short drive away.

Book now to experience the perfect blend of luxury and convenience at Hotel Vertigo in San Francisco!

Important information:

Please note: The valid credit card used to make the reservation will be required at the time of check in.

Please contact the hotel directly for reservations for 5 or more rooms.
The Resort Fee includes the following amenities for two guests:

-Access to the fitness center and FloWater station

-Board games upon request (available in the lobby)

-Complimentary printing services (up to 10 pages)

-Robes, slippers, and a mini fridge upon requestGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 405 reviews
Cleanliness: 8.06
Service: 9.53
Location: 8.57
Room Quality: 8.52
Amenities: 7.55
Value for Money: 9.01
Food and Beverage: 8.56
Overall Experience: 9.03
F
FABIO • couple • it
5
NON CI TORNEREI
Pros:

La pulizia, la doccia, il distributore dell'acqua

Cons:

Non ci è piaciuta la posizione. In primis abbiamo fatto fatica a trovare l'hotel in quanto Google maps non ci ha indirizzato correttamente. Abbiamo scoperto non funzionare molto bene sopratutto con Android e siamo capitati in una via, vicina all'hotel con gente non molto raccomandabile. Per raggiungerlo abbiamo dovuto chiedere informazioni ai passanti. Dalle 18 l'hotel dispone di una guardia per la sicurezza. Personalmente la sera siamo stati in camera rincasando presto...altra cosa che assolutamente non ci è piaciuta la gestione della colazione. Essendo il nostro soggiorno di domenica la colazione non c'era. Non esiste o c'è sempre o mai. Tra l'altro negli altri giorni ci sono diverse modalità per usufruire della stessa. L'insonorizzazione delle stanze dire che è scarsa è fare un complimento potevo sentire tutto quello che diceva il mio vicino parola per parola. Tra l'altro la nostra camera era quella vicina all'ascensore vi lascio immaginare...in bagno non c'era nemmeno posto per appendere la salvietta delle mani. Unica nota positiva la doccia molto molto apprezzata. Il check in alle 16 e 30 troppo tardi. Personalmente non ci tornerei e alloggerei in un'altra zona. Per il prezzo pagato mi aspettavo di meglio. Ho dato 5 perché l'hotel era pulito e quello è un punto di forza il resto è da rivedere.

2026-09-19 • via Nuitee
P
Pamela • couple • us
7
The hotel was was in a good location to walk to Union Square, Comfy & Good value for a short stay.
Pros:

Location, and the beds were comfy.

Cons:

I did not like the bathroom space. Too small you need more counter space for tolitries , make up, hair dryers etc
The closet space was bigger. PARKING needs to be comped.

2026-09-14 • via Nuitee
E
Erika • solo_traveller • it
8
2026-09-12 • via Nuitee
M
Monica • family_with_children • us
8
Pros:

Everything was great. Loved the retro look but everything was also fresh and new. I love that there was not carpet in the room.

Cons:

If I would suggest one thing, it would be to have coffee available downstairs from 6 AM on.

2026-09-12 • via Nuitee
A
Alex • couple • gb
5
Extremely noisy stay.
Pros:

Overall style of the room was nicely done. The pastry we had at breakfast was nice.

Cons:

SO NOISY! Felt like our room was in the lobby of the hotel it was so loud. Could hear every conversation. On the first right of arrival there was a dreadful bar singer and was like he was in our room with us. Also the breakfast was inconsistent one day you had pastries the next day there wasn't.

2026-09-11 • via Nuitee
K
kristina • couple • de
1
Enttäuschende Buchung!
Pros:

Die Zimmer hatten eine angenehme Größe und das Service Personal war sehr freundlich. Zudem hatte das Hotel eine gute Lage. Alle wichtigen Punkte waren gut mit dem Bus zu erreichen, wenn er denn mal kam 😀.

Cons:

Wir waren insgesamt 8 Nächte dort und haben das Hotel inklusive Frühstück gebucht. Am ersten Tag hat sich herausgestellt, dass das Frühstück nur aus schwarzem Kaffee, Tee und drei unterschiedlichen Gebäckstücken besteht. Alles andere hätte den regulären Preis gekostet (15-25$). In meiner Welt ist das kein inkludiertes Frühstück. Ebenso ist es aufgrund des Feiertages 2x ausgefallen. Am letzten Tag wurde uns dann zusätzlich mitgeteilt, dass es kein Frühstück mehr gibt, da es auch eigentlich nur eine Promo Aktion war.

Der Aufzug im Gebäude ist sehr klein, bei großem Andrang ist mit hoher Wartezeit zu rechnen.

Im Zimmer selber ist in alle Räumen (Schlafzimmer, Bad & Kleiderschrank) ein automatischer Lichtsensor eingebaut (Bewegungsmelder). Dieser ist so eingestellt, dass er nach sehr kurzer Zeit (maximal 1 min) bei nicht Bewegen wieder aus geht. Beim Duschen wurde es dann ganz spannend, da man mehrmals während des Duschens wieder aus der Dusche raus musste um den Bewegungsmelder zu aktivieren. (Hinter der Glasscheibe in der Dusche wurden die Bewegungen nicht erkannt). Die Türen in der Dusche wurden jeweils a die falsche Seite montiert, sodass es extrem umständlich war die Tür wieder aufzubekommen. (Schiebetür). Wir haben die Tür einfach nicht mehr ganz zu gemacht und haben in Kauf genommen, dass der Fußboden halt nass wurde.

Im Schlafzimmer ging Nachts bei jeder Drehung bzw. Bewegung, durch den Bewegungsmelder, das Licht an. Dabei wurden wir jedes mal aufgeweckt. Wir mussten diesen zukleben, da auf mehrfachen Nachfragen die Situation nicht behoben wurde. Ebenso befinden sich in allen Zimmern Klimaanlagen, die selbst bei nicht Benutzung sehr lange sehr laute Geräusche verursacht. Selbst Nachts. Ein Durchschlafen war nicht möglich. Erholsam ist leider anders.

2026-09-11 • via Nuitee
M
Marco • couple • it
8
Pros:

La grandezza della camera, il bagno che anche se era piccolo, non mancava nulla

Cons:

La colazione, perché avevo scelto questo hotel con la formula “colazione inclusa “ e la mattina ho trovato solo il caffè e basta, senza niente da mangiare. Ho chiesto chiarimenti alla reception e mi hanno risposto che avevano appunto solo le bevande calde. Un po’ deludente…

2026-09-10 • via Nuitee
J
Jane • solo_traveller • au
10
Pros:

A wonderful stay from start to finish... 5 stars!!!

2026-09-09 • via Nuitee
D
Dmitry • solo_traveller • us
9
2026-09-06 • via Nuitee
S
Soňa • extended_group • cz
5
2026-09-04 • via Nuitee
C
Cristiano • solo_traveller • it
7
2026-09-02 • via Nuitee
F
Fabio • solo_traveller • it
8
Pros:

Hotel pulito , camere moderne , vicino ad Union Square

Cons:

Vicinanza al quartiere tenderloin

2026-09-01 • via Nuitee
E
Elena • couple • it
9
Ottimo staff, posizione e soggiorno
Pros:

Staff disponibile. Ci hanno permesso di fare il check in anticipato senza sovrapprezzi. La camera assegnata era una camera comunicante e c’era parecchio rumore, segnalato alla reception ci è stata prontamente cambiata. Offrono caffè e un croissant di buona qualità alla mattina.

Cons:

Le stanze sono poco insonorizzate e di conseguenze si sentono i rumori circostanti.

2026-08-31 • via Nuitee
W
Walid • solo_traveller • us
9
Amazing hospitality
Pros:

The service and friendliness of the staff are top-notch, and I highly recommend this hotel. The bartender was extremely helpful with local recommendations, which truly elevated our experience at this boutique property. Additionally, the food and beverage services were excellent, and the night security made us feel very safe throughout our stay.

2026-08-24 • via Nuitee
R
Reion • couple • us
10
2026-08-24 • via Nuitee
A
Aaron • solo_traveller • ch
7
2026-08-19 • via Nuitee
S
Sonia • extended_group • ch
9
Super hotel
Pros:

Les chambres sont propres et jolies, le personnel adorable, petit déjeuné très léger mais bon. Cet un bel hôtel authentique proche de l'Union square et de Pier 39.

Cons:

La situation générale de SFO, quartiers sales et dangereux plus en plus nombreux. Je ne reconnais plus SFO d'il y a 30 ans en arrière. Je n'y retournerai plus.

2026-08-19 • via Nuitee
A
Aaron • solo_traveller • ch
7
2026-08-19 • via Nuitee
A
Anna • extended_group • it
9
2026-08-18 • via Nuitee
S
Sylvain • extended_group • fr
8
2026-08-18 • via Nuitee